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“Great location to stay at” 4 of 5 stars
Review of Hilton Garden Inn Orlando at SeaWorld

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Hilton Garden Inn Orlando at SeaWorld
3.0 of 5 Hotel   |   6850 Westwood Boulevard, Orlando, FL 32821 (Florida Center)   |  
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Ranked #76 of 328 hotels in Orlando
APOPKA
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Great location to stay at”
4 of 5 stars Reviewed January 24, 2013

While in Orlando I stayed at the Hilton garden inn it was very clean and the service was outstanding , it is very easy to get in and out of I would highly recommend staying here . Easy to get to all the theme parks in the area.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, February 1, 2013
Hello 1971st,

Thank you for choosing to stay at our hotel and we greatly appreciate you highly recommending us! We are glad that you found us to be “very clean” and that our “service was outstanding.” That’s certainly the kind of feedback we like to receive. Thanks again and we hope to see you back soon!
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Augusta
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2013

The convenience of an on site restaurant and friendly staff made this trip a pleasure for my daughter and myself. This was my second stay at this particular hotel, and I am bringing my parents back in the spring.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, February 1, 2013
Hello Dagne546,

Thank you for your review! We are happy to hear that you found our restaurant to be a “convenience” for you and your daughter. Also, we are pleased to hear that you found our staff to be “friendly” and that you will be returning in the spring. When you make your reservation, please feel free to reach out to me personally if I can be of any assistance at Noel.Sipes@hilton.com. Thank you again and have a great day!
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UK
Top Contributor
54 reviews 54 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed January 19, 2013

We have recently returned from another stay at the Hilton Garden Inn SeaWorld (we were last there in June 2012). Travelling with a two year old we booked the 1 bedroom suite so we were very disappointed on arriving to find out that our booked room was not available so our first night was in the standard room. The next morning the Front Desk Manager (Hi Brian) admitted it was the hotel's mistake and he ensured we were moved into our correct room that day, provided Hilton Points as way of an apology and continued to apologise throughout our stay - excellent customer service. As expected the hotel met our requirements perfectly. Loads of space in the suite plus a fridge and microwave. The hotel also has a guest laundry.
The hotel staff are really friendly and it was lovely that the wait staff at breakfast remembered us from our previous visit (Brian you'd have earned extra brownie points if you had acknowledged that we were returning guests). We ate breakfast here most days and twice ate in the evening and had no issues with service or food. We enjoyed the pool area a couple of times and noted that the pool was heated to a lovely temperature and there were plenty of towels available. We took advantage of the hotel's SeaWorld preferred hotel status and got front of line passes for SeaWorld. It is a walkable distance to SeaWorld but in the heat we chose to drive. We did notice on returning a couple of times that there were families entering cars parked in the hotel who had obviously come from SeaWorld and wondered whether some families use the hotel's car park to avoid the car park fees (does the hotel monitor this?).
There is a CVS, a 7-11 and Bonefish Restaurant within walking distance from the hotel. The hotel provides shuttles to the park but we didn't use these. The hotel is within easy driving distance of Universal and Disney. The access to West bound I-4 is literally across the street so you can be in Disney within 10 minutes.

Room Tip: The back of the hotel faces SeaWorld so if you want to watch SeaWorld fireworks (seasonal) then ask...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, January 21, 2013
Hello Gracie99uk,

It was our pleasure to host your return stay to the Orlando / SeaWorld area at our hotel. While the beginning may have been unexpected, I’m glad we were able to correct everything and help improve the remainder of your time here. We appreciate your loyalty and taking the time to share your appreciation for our hotel and our staff. Service is our number one priority and we would be honored to have you as our guest again in the future.
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Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 18, 2013

If your looking for a quiet yet handy situated hotel this is the 1 , rooms clean,nice breakfast , shuttle to the parks and fresh cookies every night !!!!! And it really is within walking distance of sea world (altho folk will think your crazy walking ) Would defo stay here again

Room Tip: Ask for a hotel facing sea world , you can't see much except buildings but its better than a mai...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, January 21, 2013
Hello David D,

It’s great to hear our hotel was in a convenient location for your travel needs. We take pride in our clean guest rooms, bountiful breakfast, and hospitable staff. Thank you for choosing our hotel, and we are glad to know you “will stay here again”.
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Sunbury, Pennsylvania
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed January 10, 2013

this hotel far exceeds any expectations a traveler could have. it is in a great location and lovely facility. what makes it stand way above other places is it's top notch level of customer service.
the attentiveness shown to guests is a rare find.

these employees AND managers go way beyond great customer service. you will not be disappointed if you choose to reside here during your visit.

thank you to Brian Sipes and Mr. John Woody, gen. manager, and a HUGE thanks to front desk supervisor Patricia Levine for her assistance in getting us to the airport in time after MEARS transportation failed to pick us up.

we will be sure to return here on our next visit to Orlando and have already recommended this HILTON to other family members who will be visiting in the near future.

Room Tip: share whatever your needs are, you will be sure to be accomodated
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, January 15, 2013
Hello Stevann0817,

Wow, what can I say? Thank you so very much for the kind words about not only myself, but Mr. Woody and Ms. Levine as well. I will definitely share this review with the rest of our staff to make sure that everyone gets the recognition they deserve. We really pride ourselves with having excellent customer service and when a guest like yourself recognizes our efforts, it makes it all worth it. Thanks again and we hope to see you soon!
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Mullica Hill, New Jersey
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 9, 2013

stayed at hotel for 1 night on business. The check in process was great, even had the room early. The room and all facilities were clean. Had a suite and it was very quiet even next to vend area. Will stay again but they did not have complimentary coffee set up in the lobby which I missed.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, January 15, 2013
Hello Freq T,

Thank you for your review! I am glad to hear that you enjoyed your stay and that you “will stay again.” When you do, please do not hesitate to contact me and I will do what I can to make sure your next stay is as pleasant as your last. Thanks again and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Springs, FL
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 8, 2013

We stayed at the Hilton for one night when we went to Sea World. It's literally across the street. The hotel is fairly new, the front desk was very nice and the lobby had refreshments out at all times. Our room was clean and comfortable although a bit small. The highlight of this hotel was the breakfast. We booked a room with breakfast included and it was fantastic. There were many choices (fruit,cereal, bagels, etc) and cooked to order omelets were included. Our daughter is gluten free and it is sometimes difficult to find things for her to eat at a complimentary meal. We didn't use the shuttle, but one is offered for Sea World. Great place for a short stay!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, January 15, 2013
Hello Mommy3girls,

Thank you for sharing your experience with us! We certainly appreciate all the great feedback, especially regarding our breakfast. We do offer many options, as you pointed out, and we’re glad that you appreciated that. Thanks again and we’ll see you next time. Have wonderful day!
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Additional Information about Hilton Garden Inn Orlando at SeaWorld

Address: 6850 Westwood Boulevard, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Orlando
#60 Family Hotel in Orlando
#61 Romantic Hotel in Orlando
#76 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Orlando at SeaWorld 3*
Official Description (provided by the hotel):
Welcome to the newly renovated Hilton Garden Inn Orlando at SeaWorld where Orlando's most exciting attractions are just around the corner! Conveniently located in the International Drive Resort Area next to SeaWorld and ½ mile from Discovery Cove where you can swim with the dolphins. Walt Disney World, Universal Studios and Islands of Adventure are just five miles away. Complimentary scheduled transportation is provided to all the major attractions. The Hilton Garden Inn is an official On-Site SeaWorld hotel that offers amenities and discounts not found at other hotels. Guests staying with us will receive guaranteed entry to SeaWorld and Aquatica; early entry to SeaWorld on select days; discount at gift shops and restaurants; and the opportunity to reserve the Ultimate Quik-Queue front of the line pass, complimentary (limited quantities daily). A multitude of restaurants, shops and entertainment venues are also within a short ride from our Orlando, Florida hotel on the I-Ride Trolley (the trolley has a stop directly in front of the hotel). Moreover, we offer complimentary transportation to the area's three most famous attractions: Walt Disney World®, Universal Studios and SeaWorld. We are the closest, most affordable hotel near SeaWorld, offering Hilton quality at an affordable price. Be our guest next time you visit Orlando, Florida and discover true hospitality at its best. The Hilton Garden Inn at SeaWorld participates in Hilton HHonors®, the only hotel reward program that offers Points & Miles® and no blackout dates. Whether on the road for personal or business reasons, Hilton Garden Inn offers the reliable amenities and services for guests to sleep deep, stay fit, eat well and work smart while away from home. Everything…right where you need it. ... more   less 
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Also Known As:
Hilton Garden Inn Orlando At Seaworld Hotel Orlando
Orlando Hilton Garden Inn
Hilton Orlando

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