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“Great location, friendly staff and clean!” 4 of 5 stars
Review of Hilton Garden Inn Orlando at SeaWorld

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Hilton Garden Inn Orlando at SeaWorld
3.0 of 5 Hotel   |   6850 Westwood Boulevard, Orlando, FL 32821 (Florida Center)   |  
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Ranked #76 of 327 hotels in Orlando
UK
Top Contributor
54 reviews 54 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
155 helpful votes 155 helpful votes
“Great location, friendly staff and clean!”
4 of 5 stars Reviewed July 6, 2012

We've recently spent a little over a week at the Hilton Garden Inn at SeaWorld (2 adults and a 2 year old). In my opinion this hotel is in a great location with easy access to all the theme parks and shopping areas. The hotel itself is clean and comfortable. We were allocated a SeaWorld view room and found the room perfectly adequate for our needs. A pack and play crib was provided for my little boy which was in a clean condition. The room has a small fridge so we were able to store fresh milk, drinks etc.
The hotel staff are very friendly from the front desk, the servers at breakfast and the housekeeping staff. Each morning my DS was greeted with a big smile from the breakfast servers and they all made a fuss of him.
The swimming pool area is small but perfectly adequate for a quick dip. Travelling with a toddler I would prefer a zero entry pool but this one has steps leading into the pool. There are sun loungers and chairs and always clean pool towels available. There is a CVS store across the street and a new 7-11 has opened. There are no restaurants within walking distance but plenty just a short drive away. I would recommend having a hire car if you are staying at this property although I believe there is a shuttle available for guests.
This hotel provides a very good breakfast. Plenty of choice from pastries, cereals, yogurts, fruit and a hot food station. There is also a waffle machine for guests to use ... a novelty for us Brits so I had to try it (waffles, bacon and maple syrup yum!).

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, July 7, 2012
Gracie99uk,

Thank you for this detailed review! We really appreciate you taking the time to write it and we are very happy that you enjoyed your stay with us. The next time you are in Orlando we hope that you choose to stay with us again so that we will have another opportunity to serve you. Thanks again and have a wonderful day!
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873 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
Ocala, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 5, 2012

We arrived at the hotel late at night. The staff was nice, the room was clean and the beds were comfy. Had breakfast in the morning and it was delicious. Would have given 5 stars but when booked our hotel we were promised Sea World benefits. Arrived at the Concerge desk before she opened and she was great, gave us our quick ques and told us to be back in the morning for passes for the next day. Arrive at the conceirge desk early the next morning to be told they were sold out. I was the first one at the desk in the morning. She explained they had been given out the day before. Had to spend 125.00 dollars extra for the passes, thats not what I expected. Beware of promises about passes for Sea World.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, July 7, 2012
Hello Michele F,

Thank you for your review! We really appreciate the feedback as it is this feedback that helps us grow.

I would like to apologize for the issue that you experienced regarding your Quick Queue Unlimited passes to SeaWorld. It is true that Expedia hands out these passes on behalf of SeaWorld in our lobby each day between the hours of 7am and 12pm. However, it is also true that SeaWorld only releases a specific number each day for the participating hotels to give away. This is how they keep the lines at the rides short. All of this is actually outlined in the pamphlet placed into each key packet given to guests at check-in. The pamphlet is titled "Exclusive Guest Benefits." You may sign up for these passes one day in advance at the Expedia desk which is really the best way to do it and I do apologize that this was not explained to you in more detail.

If you would like to speak with me in greater detail regarding this, or if there is anything else I can help you with, you can reach me at Noel.Sipes@hilton.com. I welcome any additional information you wish to share with me. Have a great day!
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Glenrothes, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 28, 2012

Really nice hotel. Great view over seaworld - we could see the fireworks every evening! Walking distance to seaworld and right outside hotel is an I bus stop which goes up/down international drive. Hotel has a bus that takes you to Disney.
The only problem was getting to Universal which was a bit difficult without a car. We managed to get Lynx buses but it was a bit of a pain.
Overall fantastic stay and hotel could not be faulted. Lovely pool also.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, June 30, 2012
Hello Bustersherbit,
We really appreciate you giving us such a glowing review despite the difficulty you had getting to Universal Studios. I'm sorry if this wasn't properly communicated to you, but we do offer a complimentary shuttle to that park. Reservations need to be made one day in advance at the Expedia desk in the lobby, but the shuttle is free of charge. Again, I thank you for your review and if there is anything I can do for you please contact me at Noel.Sipes@hilton.com. Have a wondeful day!
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The Villages
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 24, 2012

Arrived early 6/22/12 after an early flight.Suite was ready,clean,and a nice size. Beds were comfortable,room was clean,showere had nice hot water. couldn't ask for more. Ate at the Reseraunt for Breakfast, had a late night pizza, the bar was fine as was the pool and hot tub. Would deffinate stay again. PS The shuttle bus was a nice added touch to Sea World and Aquatica. Thanks!

Room Tip: Ask for a suite especially if you have children.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, June 30, 2012
Hello Skip0358,
Thank you so much for taking the time to share your review on here! We are very happy that you enjoyed your stay with us and we would love it if you chose to stay with us again the next time you're in Orlando. Have a great day!
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Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 21, 2012

Spent three days this hotel based on the reviews. We had several hotels to pick from and the reviews got our team to book this one. For us it was great. It was located close to the fields (disney) and had everything we needed. The pool area was clean and had plenty of room. the hotel itself was clean all around. The price was a very good value for the area. If I had an issue at all, the rooms could have been alittle bigger. One in our party got to have a suite which was great. The breakfast spread they had was a buffet. Can't really mess up breakfast and all the normal breakfast fare was there but the cost was $18 which I thought was steep for a breakfast buffet. There are places within five minutes of the hotel as an alternative to their buffet so it wasn't a big deal. We did not take advantage of the parks, but I can tell you this was the place if you wanted to spend some time at SeaWorld as it was across the street and they partnered up with them and were able to get you discounts. It was centrally located to all the other parks in the area as well as very close to International drive. We will be going back to a disney tournament and this will be the hotel we pick again. Thanks to the staff for providing a great time. Love the 7pm cookies too!

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, June 22, 2012
Hello Largoman,
Thank you very much for sharing your experience with everyone! We are very happy that you had such a great visit with us.

I would however like to apologize to you about the miscommunication regarding the price of our breakfast. The breakfast buffet which includes a wide variety of items including made to order omelets is actually $12.95. If you aren't very hungry and would enjoy something a bit lighter, we do offer a continental breakfast which also includes a variety of items for $8.95. I have shared your review with our staff to ensure that this sort of miscommunication doesn't happen again so I appreciate you sharing it.

If you would like to share anything else with me please feel free to reach me any time at Noel.Sipes@hilton.com. I look forward to hearing from you and having the opportunity to serve you again in the future. Have a great day!
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Hawthorne, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 20, 2012

Stayed at the HGI for my birthday and everything was excellent! the service was phenomenal and we will be back!

Room Tip: ask for a higher floor facing seaworld you have a great view
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  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, June 22, 2012
Hello Travelgirl4545,
First I would like to say happy birthday and that we are so glad you had a great time! It is always our goal to provide "phenomenal" service and I am pleased that we were able to provide that for you. Thank you for taking the time to write this review and we can't wait to see you again. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeLand, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 14, 2012

We stayed at the Hilton Garden Inn at SeaWorld for just one night and wish we had more time to stay longer! Everyone there, from the front desk (especially Brian and Patricia), to the breakfast and bar staff were phenomenal! The rooms and property are very clean and we can't wait to go back for another visit!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review, June 22, 2012
Hello Antha407,
Thank you so much for your review! We are very happy that you enjoyed your stay and I have shared your review with Patricia so that she gets the recognition that she deserves. We look forward to your next visit so please stop by the front desk and say "Hi" when you do. Thanks again and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Orlando at SeaWorld

Address: 6850 Westwood Boulevard, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Orlando
#60 Romantic Hotel in Orlando
#60 Family Hotel in Orlando
#76 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Orlando at SeaWorld 3*
Official Description (provided by the hotel):
Welcome to the newly renovated Hilton Garden Inn Orlando at SeaWorld where Orlando's most exciting attractions are just around the corner! Conveniently located in the International Drive Resort Area next to SeaWorld and ½ mile from Discovery Cove where you can swim with the dolphins. Walt Disney World, Universal Studios and Islands of Adventure are just five miles away. Complimentary scheduled transportation is provided to all the major attractions. The Hilton Garden Inn is an official On-Site SeaWorld hotel that offers amenities and discounts not found at other hotels. Guests staying with us will receive guaranteed entry to SeaWorld and Aquatica; early entry to SeaWorld on select days; discount at gift shops and restaurants; and the opportunity to reserve the Ultimate Quik-Queue front of the line pass, complimentary (limited quantities daily). A multitude of restaurants, shops and entertainment venues are also within a short ride from our Orlando, Florida hotel on the I-Ride Trolley (the trolley has a stop directly in front of the hotel). Moreover, we offer complimentary transportation to the area's three most famous attractions: Walt Disney World®, Universal Studios and SeaWorld. We are the closest, most affordable hotel near SeaWorld, offering Hilton quality at an affordable price. Be our guest next time you visit Orlando, Florida and discover true hospitality at its best. The Hilton Garden Inn at SeaWorld participates in Hilton HHonors®, the only hotel reward program that offers Points & Miles® and no blackout dates. Whether on the road for personal or business reasons, Hilton Garden Inn offers the reliable amenities and services for guests to sleep deep, stay fit, eat well and work smart while away from home. Everything…right where you need it. ... more   less 
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Also Known As:
Hilton Garden Inn Orlando At Seaworld Hotel Orlando
Orlando Hilton Garden Inn
Hilton Orlando

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