My family and I stayed at the WDW Hilton during our Christmas week in Disneyworld (crowded but fun way to spend the holidays!). The location of the hotel is just fine -- there is a shuttle that takes you over to the major disney theme parks on a regular schedule, although don't expect them to adhere to it to the minute.... Overall, the hotel was totally fine. It was not a premier Hilton by any stretch. The decor was neutral, lobby average. Very nice Christmas tree and holiday decorations, but nothing to write home about. The room was fine -- we had connecting rooms for our kids.
PROS: I actually got a great rate by calling the Hilton directly -- $109/night. Our other relatives staying in the same hotel at the same hotel paid $189/nt and that was simply too much for what you get. The restuarant that serves breakfast has a GREAT buffet, with Disney characters on Sundays. Walk to Downtown Disney - a nice break from the theme parks or if you have an extra day when your ParkHopper runs out :)
CONS: The plumbing to our room was loud -- some air in the pipes? Also, the faucet handle leaked a bit at the base (sink). I did not call maintenance since we were in the room a lot and I knew there was nothing they could do about the pipes and didnt' really care about the slowly leaking handle on the sink.
The biggest problem was the concierge (lucy?) who was simply ignorant -- not a great attribute for a concierge. After a week of Disney, I asked if there were any non-Disney things to do in Orlando. Her response: "Non-Disney? You came to the wrong place." She said there was nothing else to do. "No parks? No place to walk around with my toddler?" Not that I can think of, she responded. I even pointed to the huge display of attraction brochures behind her head. "What about those?" I asked. She turned around. "Haven't been there." ??? She would have been more helpful if she were one of the Disney animatrons.
Another pet peeve of mine is the hotel's fake environmental policy. They left me a card on my pillow saying, "We are committed to energy and resource conservation. Energy conservation helps reduce the effects of global warming .... [we have installed] energy saving lighting throughout the Hotel." This is great!! But it's not true!! My room had only traditional incandescant lamps, and the elevator lobby on my floor (one of dozens of individual lobby areas) had no less than 60 light bulbs (!) that could have been serviced with 2 fluorescent or other energy saving lamps.
Anyway, it could have been above average if not for the concierge and the fake environmental policy. But it's just average.
- Official Description (provided by the hotel):
- An Extra Magic Hours hotel, guests of the Hilton enjoy an extra hour early or three extra hours in the evening at select WALT DISNEY WORLD theme parks. Relax in two outdoor, heated swimming pools, children's spray pool or tropical outdoor spa. Savor a variety of cuisines at one of the seven restaurants and lounges, including the world famous Benihana's. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Cheap Tickets, Expedia, Hotels.com, Booking.com, Orbitz, Hilton Hotels, getaroom.com, Travelocity, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Hilton Orlando Lake Buena Vista reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton In Walt Disney World Hotel Orlando
- Hilton Hotel Orlando
- Walt Disney Orlando
- Hilton Orlando