We read some pretty ridiculous reviews on here when we were picking where to stay. One person was very irate because the shower curtain wasn't ironed. So of course that was the first thing we checked when we got to our room and... they were not ironed. Here's the kicker: who cares? Honestly!

The room we were in had a king bed, had wonderfully soft bedding, had free Wi-Fi and included continental breakfast. The Hilton has shuttles to the Disney parks and a 24 hour convenience store. Who could ask for more?

But wait... the concierge was extremely helpful and all the bellhops were always smiling at us. The maids were great and even folded our towel in the shape of the collared shirt one day (very cute).

We didn't use the pools at all so I can't comment on that but everything was great. The view from the 9th floor (where we were) is great. It makes it look like Orlando has lots and lots of trees everywhere (though apparently all we saw was Disney property but still). The location was good, super easy walk to Downtown Disney.

I don't have a single bad thing to say about the Hilton. One note: despite the little card that says towels that are hung up with not be replaced, we got fresh towels everyday. Admittedly, that is a weird pet peeve of mine and so far, this is the case in every hotel I've been to. Just a note for management though.

Yes, the location is great and the price very competitive considering the location, but after many years of staying at the property for both business & pleasure, I won't be returning anytime soon.

Hilton has added a $20.00 per day amenities fee which is to cover internet service 1 cup of Starbucks coffee & 20% off their restaurants. Since an ever-increasing number of us have internet via smart phones this so called amenity is quickly becoming obsolete. They might as well offer free fax service. Of the 4 on property restaurant outlets, 1 is under closed due to renovations and the other is not permitted. Seemingly, I paid $20.00 per day for 1 cup of Starbucks.

Rooms come equipped with refrigerators which is always a nice plus, but mine was broken. Upon advising housekeeping, the refrigerator was removed from it's cupboard and left in the middle of my guest room floor until I called again.

The bus service to Disney parks is generally efficient but not beefed up for peak hours. At the conclusion of the fireworks at Magic Kingdom there was a mob scene of everyone trying to squeeze themselves into the one bus that arrived to service 4 hotels. A mini skirmish broke out as someone jumped the line to get on the bus & an elderly couple was pushed aside. The number of people that jammed onto the bus had to exceed all safety codes as it was an absolutely dangerous commute from the park to the Hilton.

Hilton--shame on you!

I booked a Junior suit hoping it would be sufficient for 3 adults and one child. It was very spacious and made our 5 night stay very relaxing and at home. Customer service was excellent in every way. Very close to Downtown Disney. The rooms were very clean and the extra sink/vanity is handy when the bathroom was occupied. Everything was catered for in this hotel, which is very handy.
Only downside was that the complimentary Disney world shuttle was only every 30 mins and it was ok in the morning but when you are tired at night and wanting to come back to hotel, it did not pick up at the times specified.

If you are looking to stay close to Disney without playing a crazy premium for a Disney resort, this hotel is for you. The rooms are nice and comfortable but the main attraction is this hotels close proximity to Downtown Disney. It's a short walk over to Downtown Disney and from there you can catch a bus to any of the parks or hotels.