This hotel is disgusting, first we arrived and our room wasnt ready (after check in time), the front desk clerk wasnt very helpful (his name was Ezequiel), after waiting and insisting we finally got a room, once we got to our room (which was far on a second floor and the corridors had a nasty smell, i was positive they didnt clean there, nastu carpets, etc.), our room wasnt what we had reserved (we reserved a king non smoking room in exchange we got a double bedroom), so i called the front desk and the clerk told me they were totally booked, i just believe the right thing to do was let us know before we got to the room and that wouldnt have been an issue. The worst thing was when inside the room, it was nasty, the sheets were stained with huge yellow stains, the carpets had red stains on them, the chairs were also stained, the shades had cigarette burns on them (even though it was a non smoking room), under the bad there was trash (jello cup, hair clips, empty perfume bottle, cuetips, nasty!). It was just not clean or sanitary, i called hotels.com which called the hotel which then led to us going again to the front desk and the clerk trying to switch our room but by then we really didnt want to stay there (the area didnt look very safe), so they had to send an hotel employee to check our room, when the employee went to our room and saw it was dirty, he told us that housekeeping in this hotel was horrible, that it was harder for him when he went to guest rooms to fix tvs and such and after moving furniture finding just dirt. So thankgod after all this we got out. Nasty place to stay, not safe, not clean, even though it was cheap trust me not worth it.
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- Also Known As:
- Baymont Inn And Suites Florida Mall/Orlando
- Baymont Inn & Suites Florida Mall/Orlando Hotel Orlando
- Baymont Inn Orlando
- Baymont Inn Florida Mall
- Orlando Holiday Inn
- Holiday Inn Orlando