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“Minimal but OK” 4 of 5 stars
Review of Extended Stay America - Orlando - Southpark - Equity Row

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Extended Stay America - Orlando - Southpark - Equity Row
2.0 of 5 Hotel   |   4101 Equity Row, Orlando, FL 32819 (Formerly Homestead Studio Suites)   |  
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Ranked #230 of 326 Hotels in Orlando
Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Minimal but OK”
4 of 5 stars Reviewed July 21, 2012

Not many luggage carts - you may need to wait for one. I expected a room with a bed-Kitchen area and small living area. There was no living area. One bed and one chair. With 2 people one person gets to sit on the bed to watch the small TV. Only 2 pillows and if I to use the bed for a sofa to watch TV, I begged for a 3rd pillow for a back rest. Air conditioner fan is always on or always off. The fan noise gets irritating by morning. The curtains didn't close completely but a slipper or two on the window ledge can hold them in place. TV had no CNBC (business) or Sun sports(baseball). Except for the things already mentioned the rooms were fine. . Clean and quiet (occasional dog barking). They had a pool but didn't provide towels- I never used it. No exercise room. Staff was friendly. It isn't supposed to be 5* and was OK for what it was.

Room Tip: Only 3 floors- There is an elevator- all seemed quiet- none I saw had balconies or anything differen...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
    19
    31
    23
    11
    15
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29
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • French first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Linthicum, MD
1 review
3 of 5 stars Reviewed July 19, 2012

Overall, liked the hotel but the property is in need of some rennovation. My room had obvious ceiling water damage from the floor above me and their AC unit in that room. Upon check in, I had to clean the entire kitchenette and bathroom with bleach cleaning products. All of the dishes, counters, cabinets and kitchen items had a sticky film residue - not sure what they are using to clean but buyer beware if you are someone who likes a clean kitchen and bathroom like me. When they talk about a "fully stocked kitchen", you get three full dish plates, 2 bowls, 3 smaller dish plates, 1 sautee pan with lid and one small side dish pan with lid. I could see someone staying here on business or not with kids making this kitchenette work but it would be difficult if you chose to do serious cooking. Also, as prior reviews mention, front desk staff needs serious attitude adjustments (but that may be Orlando in general) and moldy, musty smells in the rooms.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 2, 2012

After staying in affilated hotel, I was really excited about visiting Orlando and spending time in a Homestead. Once we came into the hotel, the feel of the inside was nothing like my prior experience at the affilated hotel. The hotel felt smog, the carpet smelt, and the hallway lighting wasn't warm. The hotel staff was extremely nice, they even went out their way to have some important papers for my sister printed out. The hotel room was large and came with all the amentities as promised. However, I didn't feel comfortable using the dishes, the dishes looked very old and stained. Good thing there was a Wal-mart, Dollar tree and Publix very close by. Needless to say, we purchased our own plastic plates, bowls, utensils, and cups from Wal-Mart. I tell you we didn't want to use any of it. The over all FEEL of the hotel, is really close to poor.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Orlando - Southpark - Equity Row, responded to this review, July 24, 2012
Staysea,

Thank you for taking the time to review your recent stay at Homestead Orlando - John Young Parkway. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies
Please know that we have strict quality control standards that are meant to prevent an unacceptable situation like yours from occurring. All rooms are regularly cleaned and disinfected upon a guest's checkout as well as during applicable periods of the stay, then inspected by a manager who determines if it meets our quality standards. Obviously, your experience indicates that our system broke down. In response, I have met with hotel management and staff to find out why and to determine a system for preventing a repeat occurrence.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 25, 2012

Hotel in bad shape, rude staff, very irritating atittude. Limited service, I can understand, but drawers, hangers, and curtains falling off,, and unhappy staff at frontdesk who couldtn't care less about about the guests are turning this stay at Homestead very frustrading.

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Orlando - Southpark - Equity Row, responded to this review, July 24, 2012
Thank you for taking the time to review your recent stay at Homestead Orlando - John Young Parkway. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.

Please know that we have strict quality control standards that are meant to prevent an unacceptable situation like yours from occurring. All rooms are regularly cleaned and disinfected upon a guest's checkout as well as during applicable periods of the stay, then inspected by a manager who determines if it meets our quality standards. Obviously, your experience indicates that our system broke down. In response, I have met with hotel management and staff to find out why and to determine a system for preventing a repeat occurrence.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Garden, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2012

Needed work done on our home, so we only stayed a couple nights. The staff was very friendly and laid back. The rooms aren't cleaned unless you stay a week, but you can't beat the price. Very convenient to walmart, shopping and highway.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida City, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2012

This hotel was awesome. It was my first night staying in a hotel and it was good. I am very spectacular about were i stay so i spent about two hours searching for the right hotel but im glad i choose this one. The rooms are clean and spacious. It has everything for your own little comfort. I would reccommend this hotel to anyone and i can guarantee that i am going back. guess what the price is incredibly low, just a great bargin.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2012

Our family stayed 4 nights here last year and it was very convenient location across from walmart and other fine stores, close to the florida mall and main streets that connect you to the main attractions like sea world, international drive (for cheap but good quality merchandise) and of course universal and disney. we felt safe and the staff was very friendly.

will be staying again this year there.

Room Tip: 3 floor of course. safer and quieter.
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Orlando - Southpark - Equity Row

Address: 4101 Equity Row, Orlando, FL 32819 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#12 Best Value Hotel in Orlando
#230 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Orlando - Southpark - Equity Row 2*
Number of rooms: 134
Official Description (provided by the hotel):
Homestead Studio Suites Orlando - John Young Parkway features 134 studio suites with a fully equipped kitchen, free wifi, expanded cable television, free local calls and voicemail service. Amenities include an outdoor swimming pool and guest laundry facility. The hotel is conveniently located in between the Airport and all major theme parks plus the Orlando Convention Center. ... more   less 
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Also Known As:
Homestead Studio Suites Orlando - John Young Parkway Hotel Orlando
Homestead Orlando
Homestead Suites Orlando
Extended Stay America Orlando
Orlando Homestead Suites

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