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“Great Hotel in Downtown Disney” 4 of 5 stars
Review of DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista

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DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista
3.5 of 5 Resort   |   2305 Hotel Plaza Boulevard, located in the Downtown Disney Resort Area, Orlando, FL 32830-2811   |  
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RATES FROM $129*/NIGHT!
Ranked #70 of 327 Hotels in Orlando
Deerfield Beach
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
“Great Hotel in Downtown Disney”
4 of 5 stars Reviewed yesterday NEW

This hotel is a great choice when staying at Disney. Every room is a suite, so there is plenty of room to spread out. We had 2 Queens and a sleeper sofa. The room also has a mini fridge and microwave. The only negatives are as follows- no game room so my son was disappointed and the a/c sounds like a jet engine when it is on- so it was impossible to sleep with a/c going.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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459 reviews from our community

Traveler rating
    243
    139
    50
    22
    5
See reviews for
280
59
5
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Spokane, Washington
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here while attending the NBAA convention. It is close to the convention center but a bit far to walk. The bus system is sufficient. The Hotel does show its age...but, the grounds are clean and neat. The rooms are very nice and the service and selection of food and drink are on par with the upper end Hilton properties. The pools are very nice. I would stay here again.

Stayed October 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highland, Illinois
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have four children, so most hotels require two rooms. Paying for two rooms while going to Disney is not in the budget. However, the Doubletree has suites that generously accommodated us. The location is easy to find and the Disney buses are simple to use to get to the parks. The hotel has a nice pool (with a bar and grill), a restaurant with a very good breakfast buffet. It is clean, the staff is friendly, and the price is very fair. Also realized that there is guest laundry available. We have stayed here twice and would definitely stay again. It is walkable to Downtown Disney.

Room Tip: Booking through Mousesavers gave us free breakfast coupons.
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  • Stayed October 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Parkinson, General Manager at DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista, responded to this review, yesterday
Thank you for the great review! We are definitely a great hotel for families, the spacious suites are a little home away from home. I appreciate you sharing your experience on TripAdvisor, and hope we can continue to host you when in Disney.

All my best,
John Parkinson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Fort Myers, Florida
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

That's the good and the bad of this hotel. Personally, I had one of the worst hotel experiences of the year ( I have over 50 hotel night stays this year), but I don't believe my stay is typical, they were just having a real bad day.
The Good:
Close to Downtown Disney
Well Stocked Marketplace Store
Extremely Well Appointed Rooms
Very Comfortable
Shuttle Bus Service to Disney World
Very Nice Breakfast Buffet with Cooked to Order Eggs (Need a faster toasting toaster)
For the most part, very friendly staff

The Bad:
Expect to be around a lot of families... after all this is a hotel close to Disney
Downtown Disney Shuttle doesn't begin till 6 pm (This was a major problem for me)
Communication could be much better amongst the staff to better understand the hotel features and what is around the hotel.
4 pm Check-on and an 11 am check-out. They have no problems reminding you of these time schedules. One of my biggest issues was with the front desk staff... when all else fails, remind the guest that check in begins at 4:00, that doesn't mean your room will be ready then.
$15 per day parking fee / $18 for valet parking

Bottom line, this isn't a bad hotel. If your traveling with a young family and you want them all to fit into a nice hotel room, this may be for you. If your an older traveler, stay further away from here or find an older style hotel in Disney World. If your a business traveler, stay far far away.

Room Tip: Odd number room faced the pool and parking area, even numbered rooms faced the neighboring hotels.
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  • Stayed October 2014, traveled with family
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new brockton, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very impressed with staff and hotel stay. Our conference captain, Loree, was wonderful. Made our conference worth the trip. Absolutely loved her. I will and have recommended this hotel to others. The rooms were very nice and clean. The amenities were wonderful and very much appreciated.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Parkinson, General Manager at DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista, responded to this review, yesterday
Thank you for sharing your wonderful conference experience and for recommending to your friends and family. We are very fortunate to have such amazing staff, and we hope to continue the hospitality for years to come.

All my best,
John Parkinson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The Hotel is overall very good. Rooms are very nice, and silent, considering that usually guests include children. But noise from one room does not pass to the other room. Tv service is very poor. Only concern is the restaurant. It is ok for Breakfast, and maybe lunch, but not for dinner. At dinner the service is SLOW and most of the menu options are not available.

  • Stayed October 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamarac, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Poor Hotel does not change the towels, non the bed sheets. I will never come back to this hotel again. Poor service. The food in the restaurant, the worst I have ever try before. I did not like this Hotel at all. I will not send my friends, not even people who I do not like to this place!!!!

  • Stayed October 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista

Address: 2305 Hotel Plaza Boulevard, located in the Downtown Disney Resort Area, Orlando, FL 32830-2811
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Top resorts Hotel in Orlando
#39 Business Hotel in Orlando
#47 Family Hotel in Orlando
#81 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista 3.5*
Number of rooms: 229
Official Description (provided by the hotel):
Contemporary All-Suite Resort Hotel located in Walt Disney World Resort. ... more   less 
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Also Known As:
Doubletree Suites By Hilton In The Walt Disney World Hotel Orlando
Walt Disney Orlando
Doubletree Hotel In World

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