We stayed in the 2 bedroom suite. It's great to be able to put the kids down and still do things in the main room. The bedrooms are very large and the bathrooms are too. The kitchenette is very small- tiny microwave and refrigerator. You can't really use it to cook but we used it for heating up bottles and keeping milk. The sink is really just a small bar sink- no garbage disposal. They could also use a bigger trash can in the kitchen area. The rooms are definitely on the old side and one bedroom had a slight damp, musty smell but everything seemed very clean and well kept. Room service was a problem the night we were there. First we could not get anyone to pick up and then when we finally did, they said it would be over 2 hours so we went to McDonalds instead. The pool was great for the kids. Had a kiddie pool and the main pool has steps as well which made it nice for the kids. The playground is tiny, but the kids enjoyed it. There is also a game room but we didn't make it there. Most of the staff was great. We did have an issue getting a bellman to help us with our luggage the morning we checked out and we ended up taking it all down ourselves. There is a coin laundry on site which is nice if you have kids. We did not use the shuttle and we drove down to Downtown Disney since it was getting near dinnertime, but you could easily walk in 10-15 minutes. This is definitely a good hotel for families.

Great for families of 4 or more! Excellent service and location if going to Disney. Offered shuttles for parks...couldn't ask for more! A lot less crowded and less stressful than staying at the Disney resorts. The only down side was paying for taxi to and from airport. Excellent food. Enjoyed our stay very much!

The customer service at this hotel is amazing. From the bellmen to the registration desk, chef, concierge and all the other people that made a point to talk with us while we were there. We used the conference facility for 3 days and were treated like kings. The Banquet organizer - Lauree Jackson - was wonderful, very personal and obvious that she loves her job! I really couldn't believe how much this hotel did to make sure our meetings were held comfortably. The hotel is within easy walking distance of downtown Disney which made group dinners easy to coordinate. The Concierge was fantastic in finding great golf rates for the attendee spouses to entertain themselves while everyone else worked. Overall it was a great trip, prices were reasonable and customer service was out of this world! Thanks Doubletree!

Room was spacious enough for 2 adults, 2 kids and a baby. Kitchenette most useful for preparing breakfast and baby meals. Room was spotless each afternoon when we returned - daily Disney cards were a nice touch. Reception staff very helpful, accomodating us for a late checkout. Kids loved the pool, husband loved the look of the gym! Great location - a 10-15 min walk from Downtown Disney, through gorgeously manicured gardens. Also a 10 min walk in the other direction for McDonalds, Taco Bells, supermarket etc. Courtesy buses to Disney parks fantastic, running frequently. My son left his prized Lego backpack on a night bus. With the help of reception and due to the kindness and honesty of the bus driver, the backpack was returned the next morning. Restaurant service in the evening was a bit slow with only 1 waitress, but funnily enough, room service was prompt and yummy. Having stayed in some dodgey establishments in Australia, I would highly recommend this place for families, for comfort and value for money.