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DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista: Traveler Reviews

3.5 of 5
2305 Hotel Plaza Boulevard, located in the Downtown Disney Resort Area, Orlando, FL 32830-2811
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DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista
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Ranked #82 of 330 hotels in Orlando
Most recent review
4 of 5 stars Reviewed November 20, 2012
Pete S Florida, New York
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865 reviews from our community

Traveler rating
    400
    278
    115
    51
    21
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Families
490
 
Couples
110
 
Solo
33
 
Business
131
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Florida, New York
Top Contributor
102 reviews 102 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
“great stay hotel has everything”
4 of 5 stars Reviewed November 20, 2012

stayed there twice this year, suites are great if you are traveling with kids or other in your party, hotel property has transportation to all parks.
Resturant has very good food and bartender is friendly
parking is 11 dollars a night

location is also close to mall and lots of resturants.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Parkinson, General Manager at DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista, responded to this review
November 21, 2012
Hello and thank you for taking the time to post a review. I agree, we have a great location on the iconic Hotel Plaza Blvd... Home of Downtown Disney and all it has to offer. I will be sure to share your great comments with the team. Thank you again and have a great day!

John L. Parkinson
General Manager
John.parkinson@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granger, IN
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Nice for families”
4 of 5 stars Reviewed November 20, 2012

We stayed in the 2 bedroom suite. It's great to be able to put the kids down and still do things in the main room. The bedrooms are very large and the bathrooms are too. The kitchenette is very small- tiny microwave and refrigerator. You can't really use it to cook but we used it for heating up bottles and keeping milk. The sink is really just a small bar sink- no garbage disposal. They could also use a bigger trash can in the kitchen area. The rooms are definitely on the old side and one bedroom had a slight damp, musty smell but everything seemed very clean and well kept. Room service was a problem the night we were there. First we could not get anyone to pick up and then when we finally did, they said it would be over 2 hours so we went to McDonalds instead. The pool was great for the kids. Had a kiddie pool and the main pool has steps as well which made it nice for the kids. The playground is tiny, but the kids enjoyed it. There is also a game room but we didn't make it there. Most of the staff was great. We did have an issue getting a bellman to help us with our luggage the morning we checked out and we ended up taking it all down ourselves. There is a coin laundry on site which is nice if you have kids. We did not use the shuttle and we drove down to Downtown Disney since it was getting near dinnertime, but you could easily walk in 10-15 minutes. This is definitely a good hotel for families.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask cbtren05 about DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Parkinson, General Manager at DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista, responded to this review
November 21, 2012
Hello and thank you for taking the time to post a review. We truly appreciate all your comments and will share them the right team leaders to ensure we improve! I am so glad you enjoyed your visit with us. I can assure you the team will be so glad to hear you had a great stay.

Thank you again and have a great day!

John L. Parkinson
General Manager
John.parkinson@hilton.com
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Dayton, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very nice, great service and location”
4 of 5 stars Reviewed November 20, 2012 via mobile

Great for families of 4 or more! Excellent service and location if going to Disney. Offered shuttles for parks...couldn't ask for more! A lot less crowded and less stressful than staying at the Disney resorts. The only down side was paying for taxi to and from airport. Excellent food. Enjoyed our stay very much!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Aprilh126 about DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Parkinson, General Manager at DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista, responded to this review
November 21, 2012
Hello and thank you for taking the time to post a review. This team is truly driven to provide great service and takes great pride in reading these reviews. We are so glad you enjoyed your stay with us in Magical Disney!


Thank you again and have a great day!

John L. Parkinson
General Manager
John.parkinson@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gladstone, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great place to meet!”
5 of 5 stars Reviewed November 20, 2012

The customer service at this hotel is amazing. From the bellmen to the registration desk, chef, concierge and all the other people that made a point to talk with us while we were there. We used the conference facility for 3 days and were treated like kings. The Banquet organizer - Lauree Jackson - was wonderful, very personal and obvious that she loves her job! I really couldn't believe how much this hotel did to make sure our meetings were held comfortably. The hotel is within easy walking distance of downtown Disney which made group dinners easy to coordinate. The Concierge was fantastic in finding great golf rates for the attendee spouses to entertain themselves while everyone else worked. Overall it was a great trip, prices were reasonable and customer service was out of this world! Thanks Doubletree!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Diane B about DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Parkinson, General Manager at DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista, responded to this review
November 21, 2012
Well, you are very welcome! We appreciate the thanks and would like to thank you for staying with us. We know you have a choice when visiting Orlando and we are so glad you picked us for your meetings.

Louree and the team will be so excited to see your review. You know, the Doubletree Walt Disney is an amazing place for vacations as well as meetings. I'm so glad you took the time to share your experience.

Thank you again and have a great day!

John L. Parkinson
General Manager
John.parkinson@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Macquarie, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
“Enjoyable stay at the Doubletree Suites”
5 of 5 stars Reviewed November 17, 2012

Room was spacious enough for 2 adults, 2 kids and a baby. Kitchenette most useful for preparing breakfast and baby meals. Room was spotless each afternoon when we returned - daily Disney cards were a nice touch. Reception staff very helpful, accomodating us for a late checkout. Kids loved the pool, husband loved the look of the gym! Great location - a 10-15 min walk from Downtown Disney, through gorgeously manicured gardens. Also a 10 min walk in the other direction for McDonalds, Taco Bells, supermarket etc. Courtesy buses to Disney parks fantastic, running frequently. My son left his prized Lego backpack on a night bus. With the help of reception and due to the kindness and honesty of the bus driver, the backpack was returned the next morning. Restaurant service in the evening was a bit slow with only 1 waitress, but funnily enough, room service was prompt and yummy. Having stayed in some dodgey establishments in Australia, I would highly recommend this place for families, for comfort and value for money.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 5 more reviews by Marcia B for Orlando
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Parkinson, General Manager at DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista, responded to this review
November 18, 2012
Hello and thank you for taking the time to post this great review. You are so correct; this is a beautiful area to take a stroll... Maybe to T-Rex, Rainforest Cafe or just to grab some amazing ice cream at Downtown Disney. Thank you again for the great review and staying with us! We hope to see you again soon!


John L. Parkinson
General Manager
John.parkinson@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista

Also Known As:
Doubletree Suites By Hilton In The Walt Disney World Hotel Orlando
Doubletree Suites By Hilton In The Walt Disney World Hotel
Walt Disney Orlando
Doubletree Hotel In World
Address: 2305 Hotel Plaza Boulevard, located in the Downtown Disney Resort Area, Orlando, FL 32830-2811
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotels in Orlando
#81 Family Hotels in Orlando
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Contemporary All-Suite Resort Hotel located in Walt Disney World Resort. ... more   less 
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