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“Accommodating to Large Groups” 3 of 5 stars
Review of SpringHill Suites Orlando Lake Buena Vista in Marriott Village

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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
3.0 of 5 Hotel   |   8601 Vineland Avenue, Orlando, FL 32821   |  
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Ranked #207 of 329 Hotels in Orlando
Cumberland, Maryland
Top Contributor
80 reviews 80 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
“Accommodating to Large Groups”
3 of 5 stars Reviewed 3 days ago NEW

Stayed here as part of a 100+ group of high school students going to Disney World. This hotel was designed to accommodate large crowds: the breakfast room was quite large and laid out to allow easy access to the free buffet. The food offerings included eggs, sausage, oatmeal, cold cereal, bagels, bread, fresh fruit and waffles. The hotel was nice enough to allow our group to use the room for a pizza party. The outdoor pool was a hit with our youth. The public areas of the hotel were in fairly good shape but showing some wear. The rooms are laid out well with 2 beds and a TV together and then a sofa bed and another TV grouped with a desk, wet bar, frig, and microwave. The vanity/sink is located outside the bathroom.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, yesterday
Hello,

Thank you for taking the time to write our hotel a review. We are so glad that we were able to accommodate your large group for a wonderful Disney vacation. It's great that you enjoyed the complimentary breakfast offerings and outdoor pool amenities. We're glad that you were fond of your guest room and its' amenities. We hope to welcome you back again soon!

Best,

Elaine
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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148 reviews from our community

Traveler rating
    36
    59
    31
    10
    12
See reviews for
74
19
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Lauderdale, Florida
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice 3 hotel area. Three restaurants within walking distance, traffic is tough getting out to main road. Free breakfast is a always nice but heavy traffic during weekend rush. Rooms were clean and had essentials.

Stayed May 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, 2 days ago
Hello,

Thank you for your kind review. We are so glad that you enjoyed the nearby restaurants and complimentary breakfast. It's nice to hear that your guest room was clean and well-equipped. Your input regarding the crowds is appreciated. Our guests' feedback is always welcomed. Please come back and visit us again soon!

Best,

Elaine
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
110 reviews 110 reviews
63 hotel reviews
Reviews in 61 cities Reviews in 61 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed her on our first night in Orlando on a family vacation.

The hotel is fairly new and very well kept. It is situated in a court with a Fairfield Inn and a Courtyard Marriott. There is a communal food court area and some shops.

The hotel has fairly spacious rooms, ours had two queen beds and a large sofa bed.

The hotel has a nice large swimming pool with a good supply of sunbeds and also alot of shade. All kept very clean and hygienic.

The hotel has free WiFi which has a good signal. Breakfast is also included, but beware as the breakfast room is Very busy, a bit too busy, but seems to work.

Location-wise, the hotel is situated about five minutes' drive from Downtown Disney and you can also walk to a number of restaurants, including the excellent Bahama Breeze.

All in all, a good stay and their rates are good. Would be good for a longer stay.

  • Stayed May 2015, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, 2 days ago
Hello Gareth,

Thank you for your wonderful review. It's great that you found our hotel to be new and well-kept. We're glad that you enjoyed your spacious guest room and swimming pool. It's nice that you were able to enjoy the complimentary wi-fi and our hotel's convenient location. Your input regarding the breakfast crowd is appreciated. We always welcome our guests' feedback. We hope to host you again soon.

Best,

Elaine
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
long island, ny
1 review
5 of 5 stars Reviewed 5 days ago NEW

Was attending a conference in Orlando, did not want to pay the high price at the conference hotel. Took a look at Springhill suites on line, checked reviews and booked it. I was a little nervous, as the price was less than $100.00 per night. Well, this was a great find. We had a suite- like room with a small kitchenette, a seating area, and 2 double beds. The room was clean, nicely decorated and the beds were super comfy. The included breakfast buffet was one of the best breakfasts I have had in one of these types of hotels. The service was impeccable. There is a great pool area and a fitness center. The hotel is located in a "Marriott Village" a complex of 3 Marriott properties. The Courtyard Marriott has a nice bar and happy hour that Springhill Suites customers are able to use. The entire complex is about 2 miles from the Disney properties. Since I didn't visit Disney on this trip, I am not aware if there is a shuttle to the parks, but it is a short drive. By the numbers of families with small children at this hotel, I think it is probably a great place to stay if you are visiting all of the Disney and Universal attractions in Orlando.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, 2 days ago
Hello,

Thank you so much for your wonderful review. It's nice that you enjoyed your stay in your affordable guest suite. We're glad that you found your room to be clean and comfortable. It's great that our breakfast was one of the best you've had and you enjoyed the pool and gym amenities. We love to hear that our service was impeccable. It's wonderful that you found our hotel to be conveniently located. We hope to welcome you again soon for another great stay!

Best,

Elaine
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tarpon Springs, FL
Top Contributor
131 reviews 131 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I spent one night here after visiting Disney Old Key
West Resort. We were allowed to check in before noon and our first floor room was clean and perfect. We were located with a pool view near the entrance to the pool area and near the lobby. Check in was a breeze and the staff could not have been nicer during our stay. Our room was well appointed with two televisions and a great work area. We also had a frig, microwave and coffee maker. The bedding was very comfortable as was the sofa. We got up at 6:30 AM for the included breakfast and found the breakfast area quite crowded with intermediate school band students who had been invited to play at Disney the day before, and were this day leaving for workshops there. We grabbed a cup of coffee, found a table for two and enjoyed the young people interacting with each other and their happiness to be there. We did decide that due to the number of students eating, we would dine at the Fairfield Inn and Suites next door which was not nearly as crowded. We did note that the Springhill staff had plenty of food available for the band members and their breakfast went very smoothly. After breakfast we sat out in the pool area for coffee and noted the area is large, very clean, well landscaped, with nice furniture and plenty of towels. There is a water play area for children and one part of the large pool is infinity-like starting very shallow and then getting deeper as you wade in, perfect for toddlers and small children. Both pool and hot tub are handicapped accessible. A large outlet mall is close to hotel as well as many restaurants and shops. Their was a $6.00 fee for self parking. We thoroughly enjoyed our stay here and look forward to our next visit. This is excellent lodging.

Room Tip: Our first floor room was quiet with a pool view and close to everything.
See more room tips
  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, 5 days ago
Hello,

Thank you for your incredibly kind review. We love to hear that you and your wife enjoyed early check-in to your clean guest room. It's great that you enjoyed your well-equipped room and the complimentary breakfast. Your input regarding the crowds and parking fee is appreciated. We always welcome our guests feedback. Thank you for admiring our manicured lawns and outdoor amenities. It's great that you enjoyed the nearby restaurants and shops. We hope to welcome you again soon for another excellent stay.

Best,

Elaine
Hotel Managemente
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Lakeland, Florida
Top Contributor
85 reviews 85 reviews
31 hotel reviews
Reviews in 49 cities Reviews in 49 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Anyone staying here should check the mattress. Ours was nasty the first time we stayed here and the second time a week later the mattress was so broken down on the edges that you almost fell out of bed if you slept too close to the edges. The pillows were old and hard. Not what I would expect from a Marriott hotel. They don't serve breakfast until 6:30 and we had to leave just before then. The front desk said they set up early but they didn't the morning we left Will not stay here again when in the area. The front desk told us springhill had the best rooms of the three in the complex. I would hate to see the other two.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, 5 days ago
Hello,

Thank you for taking the time to write us a review. We're sorry to hear about your disappointment with your guest room. Our guests' comfort is our number one concern and we will reiterate this feedback to our team. Your input regarding the breakfast hours is appreciated. We hope to have the opportunity to host you again so that we can provide you with the exceptional experience we strive to give our guests.

Best,

Elaine
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
90 reviews 90 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the third time that I've stayed at this SpringHill Suites, each time for two nights. The hotel and grounds are pretty decent and Ruben at the front desk when we checked in was very friendly and polite. The room and main bed were clean, but when we broke out the spare blanket, there were some hairs attached to it throughout. Not sure if they were just stuck there or if it wasn't washed after the last use or what?? The breakfast area in the morning has a pretty good selection for a quick and easy option. There's also a decent choice of restaurants within a short walk of the hotel. The Wi-Fi connected right up and seemed to run fairly decent for regular use.

  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, 6 days ago
Hello,

Thank you for your kind review. We are so glad to hear that you returned to our hotel for a third time and enjoyed your stay. We love to learn that our front desk staff was welcoming and polite. We're sorry to hear about the cleanliness of the room and will address this matter with our staff. It's wonderful that you enjoyed the breakfast selection and nearby restaurants. We're happy you were able to utilize the efficient wi-fi. Please come back and visit us again soon for another enjoyable stay!

Best,

Elaine
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Orlando Lake Buena Vista in Marriott Village

Address: 8601 Vineland Avenue, Orlando, FL 32821
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #207 of 329 Hotels in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Orlando Lake Buena Vista in Marriott Village 3*
Number of rooms: 400
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Also Known As:
Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
Orlando Springhill Suites
Marriott Orlando
Orlando Marriott

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