Arrived to an entryway totally blocked by several soccer team vans, apparently there is a major tournament in Orlando. Asked one of the coaches if they could move their van so others could access the hotel entryway. Was verbally abused and then walked to the lobby and tried to navigate through a crowd of rowdy, unsupervised teenage boy soccer players. Asked the front desk about the situation, they were are best indifferent. No supervision of crowds of teenage boys in the lobby and entry area, obviously no access to the hotel and NO Marriott personnel visible. Do not visit this property if they are hosting sports teams, the behavior/atmosphere was completely unacceptable. Both my older kids played Classic soccer for years so I've been on the other end but this combination of MIA parents, obnoxious coaches and total abdication by the staff of the hotel was unbearable. I am a lifetime Platinum member at Marriott and can honestly say this was the worst experience I've had in hundreds of nights across well over a hundred properties.
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- Also Known As:
- Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
- Orlando Springhill Suites
- Marriott Orlando
- Orlando Marriott