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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
3.0 of 5 Hotel   |   8601 Vineland Avenue, Orlando, FL 32821   |  
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Ranked #183 of 327 hotels in Orlando
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Awesome hotel....”
5 of 5 stars Reviewed November 18, 2013 via mobile

This hotel is amazing. The suites are very spacious and very clean. For the price you pay it is well worth the money. The breakfast could use a little more variety. Will stay here again in future visits to Orlando.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 24, 2013
Greetings Ns1975,

Thank you for sharing how Awesome our Hotel is with other travelers as it helps us promote how Guest Service Oriented we are here at the SpringHill Suites. We hope to see you in the future.

Sincerely,
Frank S
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924 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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Carlsbad, California
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2013

I was in Orklando for a business conference. SpringHill Suites was by far the best cost. The room was perfect for a business traveler. Free Wi-Fi, Nice size desk to do work on. Business center was wellequipped.Free breakfast every morning great food. Well stocked market store in case you forget something. The staff were very nice and acommodating.I did try th efood court at the courtyard. Full bar and the food was good as well.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 24, 2013
Greetings Michael D,

We really appreciate your comments and your willingness to share with other travelers your great experience you had with our staff and hotel. If your travels bring you back to Orlando please let us know.

Sincerely,
Frank S
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Tulsa, OK
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 18, 2013

We stayed at this location for four nights during a recent Disney vacation. This hotel is competitively priced, especially compared to staying on Disney itself. It's an easy drive to any of the four main Disney parks, although getting to the main street can be a bit of a hassle in heavy traffic as there is no protected right turn and every single car has to wait for a gap in oncoming traffic. Taxis also play a bit fast and loose with traffic laws int his area so you need to stay on your toes.

The Marriott Village is home to three hotels including the Springhill. It seemed as though each had different amenities. Our had breakfast. Another (I forget which) had a bank of computers for printing airline boarding passes and whatever else you may need. The parking lot can fill up at night but there were always spots a bit father from the hotel entrance. There is one main entrance to the "village", usually staffed by a guard. It isn't Fort Knox and you should watch your valuables as we were waved through the gate more than once without checking that we were guests.

Overall, the hotel did its job. It was in need of a facelift but functional. The only real complaint we had was the bed. After long days in the park, it wasn't pleasant to come back to an ultra-firm mattress. We woke up each morning feeling sore and stiff. We've stayed at other Springhills in the past. The one in Houston has tempur-pedic mattresses that are amazingly comfortable. I imagine it's one of the things they'll have to upgrade the next time they renovate.

The pros: quiet place to sleep, free wi-fi, inexpensive parking ($5/day), and free breakfast.

The cons: VERY firm brick-like mattress makes it hard to recharge after long days in the park

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 24, 2013
Greetings OSUJillyBean,

It is great to get your feedback our property as we learn use our guest feedback to improve our service for future guest. I can ensure that we have addressed your concerns about our welcome gate attendant following proper procedures. If your travels bring you to the area again please let me know so I may welcome you back.

Sincerely,
Frank S
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Scotland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 16, 2013

Hotel is fine, 10 min drive to wdw.
Free coffee in lobby at certain times.
Free breakfast is ok.
There's a Pizza Hut and food court across the complex near the Fairfield.
Just past the food court, cross the car park there is a Golden Corral and Bahama Breeze. Easy walk, less than 5mins. They are building a BJ Steakhouse and it'll be open by November.

Stayed September 2013, traveled as a couple
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Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 17, 2013
Greetings AndrewWork,

It is great to get your feedback as we share with our team daily to encourage more reviews from our guest. As you mentioned the BJ's restaurant is now open and we have also opened our new Bistro in our Courtyard Lobby featuring Starbucks. Hope to see you in the future at the Village.

Sincerely,
Frank S
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Florida
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 15, 2013

This hotel was a good choice for our vacation since we were planning to only stay a couple days near the Disney Parks on the budget. Located just 10 minutes’ drive from the Walt Disney World, this hotel is convenient and affordable for a family of four. Simple suite style room with a pullout sofa, refrigerator, microwave, and TV, and there is also free Internet in the room. The room was just decent enough if you wanted to spend a whole day at the parks and only spend the evening in the hotel. We wished the beds had been wider and more comfortable. They felt kind of lumpy. Still, the room and bathroom were clean. Free breakfast was also an important addition for time and money saving. Breakfast choices are nothing over the top but perfect for a classic morning meal. Tea and coffee are available in the lobby next to the food area. Hotel located in the Marriott Village together with two other Marriott hotels. Also, there is a convenient Marriott Village Food Court between the hotels with fast food choices of food and drinks, a game room, and hotel gift shop. There is a pool and fitness room as well. Unfortunately, the parking is not free; there is a $5 dollars charge per night. To finish, this hotel would be a good choice to stay in Orlando; it only needs to get some renovations in furniture, especially beds.

Room Tip: Make sure that the person whose name is on the reservation is the one who is checking in; we had to...
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 17, 2013
Greetings nata257,

We are pleased to hear that you had nice weekend getaway at our property. I hope that your future travels bring you to our area soon as our property will be fully renovated in August of 2014. Safe travels and hope to see you in the future.

Sincerely,
Frank S
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Jamaica, New York
Top Contributor
54 reviews 54 reviews
6 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 13, 2013

We had four rooms meeting family from three other parts of the country, ranging in age from 7 months to 85 years old. We all enjoyed ourselves. The rooms were comfortable, with two TVs in each. The kitchen area had a micro wave and fridge, the fridge in or room was missing components and froze everything we put in it. The living room area was comfortable and cozy. The suite was shaped a bit oddly with a small closet and tight pathway between the beds and the dresser. The bathroom sink/vanity was out in the main room and the toiletries were minimal.
The breakfast room was bright and well appointed with many food selections which were different on different days.It was clear that the Marriott corporation has attempted to meet the needs of many different types of lifestyles, breakfast offered many healthy options, vegetarian friendly options and child friendly options. Breakfast staff was incredibly attentive to visitors. I overheard one of the workers speaking to a man regarding his favorite dish which she was refilling just as he arrived. They held a lovely conversation on this the last day of a week in the hotel.Coffee was offered from early in the morning through mid-morning and then again in the late afternoon and early evening. The shuttle was free and went to Disneyworld on a limited schedule.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 17, 2013
Greetings Arbie56,

I am thrilled to hear that you and your family members enjoyed your stay with us at the SpringHill Suites. We are very proud of our service and to hear that our staff was friendly and engaged with our guest makes my day as that is what we are about customer service. Hope to see you soon.

Sincerely,
Frank S
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Saint Louis, Missouri
Top Contributor
83 reviews 83 reviews
16 hotel reviews
Reviews in 43 cities Reviews in 43 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 13, 2013

SpringHill Suites is conveniently located near Disney properties and attractive restaurants. The rooms are clean and comfortable, the breakfast is excellent and tickets to near-by attractions are available to enable guests to avoid long lines. We would return to this property when we next visit the Orlando area.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 14, 2013
Greetings Jim G,

We are pleased to hear that you enjoyed your stay with us at the SpringHill Suites. Our staff loves hearing from our guest and how our service was. We look forward to your next visit with us at the Marriott Village.

Sincerely,
Frank S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Orlando Lake Buena Vista in Marriott Village

Address: 8601 Vineland Avenue, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#183 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Orlando Lake Buena Vista in Marriott Village 3*
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Also Known As:
Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
Orlando Springhill Suites
Marriott Orlando
Orlando Marriott

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