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“Absolutely fine for a holiday” 4 of 5 stars
Review of SpringHill Suites Orlando Lake Buena Vista in Marriott Village

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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
3.0 of 5 Hotel   |   8601 Vineland Avenue, Orlando, FL 32821   |  
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Ranked #190 of 327 Hotels in Orlando
Scotland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
77 helpful votes 77 helpful votes
“Absolutely fine for a holiday”
4 of 5 stars Reviewed November 16, 2013

Hotel is fine, 10 min drive to wdw.
Free coffee in lobby at certain times.
Free breakfast is ok.
There's a Pizza Hut and food court across the complex near the Fairfield.
Just past the food court, cross the car park there is a Golden Corral and Bahama Breeze. Easy walk, less than 5mins. They are building a BJ Steakhouse and it'll be open by November.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 17, 2013
Greetings AndrewWork,

It is great to get your feedback as we share with our team daily to encourage more reviews from our guest. As you mentioned the BJ's restaurant is now open and we have also opened our new Bistro in our Courtyard Lobby featuring Starbucks. Hope to see you in the future at the Village.

Sincerely,
Frank S
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963 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Florida
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 15, 2013

This hotel was a good choice for our vacation since we were planning to only stay a couple days near the Disney Parks on the budget. Located just 10 minutes’ drive from the Walt Disney World, this hotel is convenient and affordable for a family of four. Simple suite style room with a pullout sofa, refrigerator, microwave, and TV, and there is also free Internet in the room. The room was just decent enough if you wanted to spend a whole day at the parks and only spend the evening in the hotel. We wished the beds had been wider and more comfortable. They felt kind of lumpy. Still, the room and bathroom were clean. Free breakfast was also an important addition for time and money saving. Breakfast choices are nothing over the top but perfect for a classic morning meal. Tea and coffee are available in the lobby next to the food area. Hotel located in the Marriott Village together with two other Marriott hotels. Also, there is a convenient Marriott Village Food Court between the hotels with fast food choices of food and drinks, a game room, and hotel gift shop. There is a pool and fitness room as well. Unfortunately, the parking is not free; there is a $5 dollars charge per night. To finish, this hotel would be a good choice to stay in Orlando; it only needs to get some renovations in furniture, especially beds.

Room Tip: Make sure that the person whose name is on the reservation is the one who is checking in; we had to...
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 17, 2013
Greetings nata257,

We are pleased to hear that you had nice weekend getaway at our property. I hope that your future travels bring you to our area soon as our property will be fully renovated in August of 2014. Safe travels and hope to see you in the future.

Sincerely,
Frank S
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Jamaica, New York
Top Contributor
54 reviews 54 reviews
6 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 13, 2013

We had four rooms meeting family from three other parts of the country, ranging in age from 7 months to 85 years old. We all enjoyed ourselves. The rooms were comfortable, with two TVs in each. The kitchen area had a micro wave and fridge, the fridge in or room was missing components and froze everything we put in it. The living room area was comfortable and cozy. The suite was shaped a bit oddly with a small closet and tight pathway between the beds and the dresser. The bathroom sink/vanity was out in the main room and the toiletries were minimal.
The breakfast room was bright and well appointed with many food selections which were different on different days.It was clear that the Marriott corporation has attempted to meet the needs of many different types of lifestyles, breakfast offered many healthy options, vegetarian friendly options and child friendly options. Breakfast staff was incredibly attentive to visitors. I overheard one of the workers speaking to a man regarding his favorite dish which she was refilling just as he arrived. They held a lovely conversation on this the last day of a week in the hotel.Coffee was offered from early in the morning through mid-morning and then again in the late afternoon and early evening. The shuttle was free and went to Disneyworld on a limited schedule.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 17, 2013
Greetings Arbie56,

I am thrilled to hear that you and your family members enjoyed your stay with us at the SpringHill Suites. We are very proud of our service and to hear that our staff was friendly and engaged with our guest makes my day as that is what we are about customer service. Hope to see you soon.

Sincerely,
Frank S
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Saint Louis, Missouri
Top Contributor
95 reviews 95 reviews
18 hotel reviews
Reviews in 45 cities Reviews in 45 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 13, 2013

SpringHill Suites is conveniently located near Disney properties and attractive restaurants. The rooms are clean and comfortable, the breakfast is excellent and tickets to near-by attractions are available to enable guests to avoid long lines. We would return to this property when we next visit the Orlando area.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 14, 2013
Greetings Jim G,

We are pleased to hear that you enjoyed your stay with us at the SpringHill Suites. Our staff loves hearing from our guest and how our service was. We look forward to your next visit with us at the Marriott Village.

Sincerely,
Frank S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 11, 2013

This hotel is very clean, comfortable and conveniently located near Downtown Disney. It is located in the Marriott "Village"; a cluster of 3 hotels in a secure, gated area. There is a food court/shopping area and bus stop where you can catch a shuttle to the Disney theme parks, but be aware, you need reservations for the shuttle. I arrived just after the cut-off time for reservations on the last shuttle of the morning (11:15 am) but the manager very nicely gave me an over-ride voucher so I was able to get a seat. Marriott Village is conveniently the last stop on the shuttle route, so you go right to the Disney monorail transportation hub.
The hotel staff was friendly and went out of their way to be accommodating and they let me check in early (before noon), as there was a room ready. The room was very comfortable and quiet, and the free wireless internet worked well. Check in and check out was fast and easy. I have stayed here before and would definitely stay here again.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 12, 2013
Greetings Maizegirl,

I am very pleased to hear that you had a nice stay with us at our SpringHill Suites and took advantage of the free shuttle to Disney. Our team of associates loved hearing that they you enjoyed their friendliness and willingness to help with an early check in. I look forward meeting you on your future stay with us.

Sincerely,

Frank S
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Florida
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 10, 2013

I have stayed at this hotel a number of times as I am in and out of Orlando a lot. This visit was for a one night stay. The hotel is one of three grouped conveniently close to Downtown Disney, in a gated complex that manages to be both secure and welcoming. The staff at this hotel is very accommodating and friendly, and check in is a breeze here. The very-helpful desk clerk did point out the $5 parking fee right up front when he gave us our parking permit, so it would be hard to be surprised by that.

The room was very clean, the bed was comfortable, and the refrigerator and microwave were handy for heating up leftovers.

The free breakfast was a bit of a madhouse, but in fairness, we got down there late (0900) and they warn you up front that it can be crowded. It was picked pretty clean by the time we got down there - they were out of many items and there was no place left to sit- but it looked like if we had gotten there earlier we could have enjoyed, croissants, toast, eggs, biscuits, and waffles. We settled for yogurt (I got the last one) and a bagel. Late risers be warned :)

The hotel was good about holding on to luggage while we explored for a bit after check out. I would stay here again.

Room Tip: You coud see Disney fireworks from our room on the 5th floor!
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 11, 2013
Greetings Kinich,

I very glad to hear that you had a Great stay with us at the Springhill Suites. We love to hear comments from our guest as they help us improve our service. Our staff strives to provide each and every guest with an experience during their stay with us and I am happy that you had a pleasant experience with the friendly associate. If you should visit Orlando in the future please let us know so we can thank you personally for your feedback.

Sincerely,
Frank S
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Littlehampton, United Kingdom
2 reviews
5 of 5 stars Reviewed November 10, 2013

We stayed here at the beginning of October 2013 for 2 weeks.We thought it was a great hotel.The room was cleaned and had clean towels everyday.The breakfast was good,just a bit busy somedays.The staff were excellent and polite especially Lauren at reception.Thank you Lauren.
Two minor issues nothing serious.You need to get more toasters for breakfast and a room safe would be good too.
We hope to stay here on our next visit.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review, November 12, 2013
Greetings sheppy723,

I would like to thank you for providing our future guest with your review and sharing the Great Stay you had with us at the SpringHill Suites. You are absolutely correct Lauren and our team here at the Village are very friendly and always willing to help guest enjoy their stay. Please let us know when you will return so we may say hello.

Sincerely,
Frank S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Orlando Lake Buena Vista in Marriott Village

Address: 8601 Vineland Avenue, Orlando, FL 32821
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #190 of 327 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Orlando Lake Buena Vista in Marriott Village 3*
Number of rooms: 400
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Also Known As:
Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
Orlando Springhill Suites
Marriott Orlando
Orlando Marriott

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