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SpringHill Suites Orlando Lake Buena Vista in Marriott Village: Traveler Reviews

3.0 of 5
8601 Vineland Avenue, Orlando, FL 32821
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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
Ranked #152 of 328 hotels in Orlando
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664 reviews from our community

Traveler rating
    227
    270
    116
    37
    14
See reviews for
Families
292
 
Couples
92
 
Solo
18
 
Business
56
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bellingham, WA
2 reviews
6 helpful votes 6 helpful votes
“Not quite up to Marriott standards”
3 of 5 stars Reviewed February 24, 2013 via mobile

We recently stayed there for two nights. Though I can't say horrible things about this property, I can say that it was not what I have come to expect from a Marriott property. The room was good sized, but not the cleanest. There was dark hair all over the bathroom floor. The carpets in the halls were heavily stained. The property definitely showed a lot of wear and tear. The staff was nice and helpful. The free breakfast buffet was ok, but what do you want for a free breakfast? Overall value was good if you're on a tight budget. One last note- traffic was horrible getting in and out of the property.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Lizzylock about SpringHill Suites Orlando Lake Buena Vista in Marriott Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flemington, New Jersey
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
“Clean Hotel”
5 of 5 stars Reviewed February 23, 2013

We stayed here to visit family in the area. The hotel was very clean and quiet. The rooms came with a microwave, refrigerator and sink which was nice. The breakfast is decent. Scrambled eggs, sausage, yogurts, breads, coffee and juices. But they also had a waffle station where you can make your own with batter prepped into cups. There wasn't room service but the hotel is on a property with 2 others and there's a Village Center in the middle. You can grab a reasonably priced lunch of burgers, fries, pizzas, deli sandwiches, salads and there's an ice cream place inside. There is a starbucks there too which was nice since I missed breakfast most days. The parking can be a nightmare though. The hotel allows all kinds of tour buses to park in the lot and the nights we got back really late, it was a struggle to find a spot. They should be made to park in the back of the lot since they take up about 10 spaces or more. Other than the parking, we have no complaints. The staff was friendly and our room was very clean.

Room Tip: There was no room service.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Peanut101312 about SpringHill Suites Orlando Lake Buena Vista in Marriott Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Clean, safe and conveniently located.”
4 of 5 stars Reviewed February 22, 2013 via mobile

Closer to Disney than Sea World; shuttles available regularly to and from Disney World - but nothing to sea World or Discovery Cove. Front desk staff are great and housekeeping is very accommodating. They have an event coordinator in the lobby to setup outings to theme parks, shows and other events. Spring Hill is not the top of the line, but way above average. If they can assist, they do and they maintain a welcoming and positive demeanor. On site dining and gift shop are great when you just need to have a quick meal so you can get to bed for each new adventure. Best if your trip is Disney focused, less so if you are looking at Sea World or other venues further away because of the shuttle issue. As an aside, taxi cab drivers we used were ALL very nice, personable and honest. Orlando has figured out how to treat visitors and they are accomplished at their craft.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ask Troyjs about SpringHill Suites Orlando Lake Buena Vista in Marriott Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
“Probably will never return to this one.”
3 of 5 stars Reviewed February 19, 2013

We recently stayed at this hotel. To start with the pros: desk staff was efficient. There was plenty of space at breakfast. Manager when I spoke with him was polite. Cons: 1)Breakfast is chaos with 100+ people trying to get food. Poor selections for breakfast (hot items were eggs, corned beef hash and waffles). Only fresh fruit was oranges. They either ran out or didn't restock yogurt. 2) Cleanliness of room. Our first room had visible mildew on the ceiling in multiple spots. Also stained yellow from smoking. Grout on floor was DiRTy! Actual dust and dirt on bathroom floor. After requesting a new room, we were moved just down the hall to the same room type. At 11pm when we unfolded the sleeper sofa for our son, it was unbelievably torn and soiled! I called the desk and 15 minutes later a manager arrived. He said he would be sending up a new mattress. 15 minutes later house keeping showed up with linen. (Both the manager and housekeeper looked as if they had no idea that their bed was so nasty.) 30 minutes later a new mattress finally arrived. Lots of turmoil for our daughter trying to sleep to prepare for her sporting event in the morning.

The staff was kind but I won't be staying in any of the hotels in the "Marriott Village" as they are all inter linked. Last big con: the traffic just outside the hotel is always bad!

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Robinson5366 about SpringHill Suites Orlando Lake Buena Vista in Marriott Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, NB
Top Contributor
86 reviews 86 reviews
64 hotel reviews
Reviews in 44 cities Reviews in 44 cities
134 helpful votes 134 helpful votes
“Great Stay”
4 of 5 stars Reviewed February 19, 2013

Using the experience and knowledge from our previous stay at this hotel, we booked it once again. We were on a grown-ups trip and the location was perfect for outlet shopping, ridiculously close to everything we could need for dining, etc. We learned from past experiences though and we made use of the "traffic card" for the breakfast room (we were in and out without any crowd issues), we asked for a room in the corner on the highest floor possible and we avoided the peak kids pool time. The hotel was busy but the staff at the front desk were excellent. Quick check in, quick check out, I loved the reminder to spend my remaining credit,and I did this happily, LOL. The rooms that we had were very clean, very quiet and appeared to have been well maintained. We had no issues getting extra bedding as needed.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 11 more reviews by RebeccaKiraHannah for Orlando
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Additional Information about SpringHill Suites Orlando Lake Buena Vista in Marriott Village

Also Known As:
Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel
Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
Orlando Springhill Suites
Marriott Orlando
Orlando Marriott
Springhill Suites
Address: 8601 Vineland Avenue, Orlando, FL 32821
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#130 Family Hotels in Orlando
Price Range: $
Hotel Class:3 star (3*)
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