We stayed here to visit family in the area. The hotel was very clean and quiet. The rooms came with a microwave, refrigerator and sink which was nice. The breakfast is decent. Scrambled eggs, sausage, yogurts, breads, coffee and juices. But they also had a waffle station where you can make your own with batter prepped into cups. There wasn't room service but the hotel is on a property with 2 others and there's a Village Center in the middle. You can grab a reasonably priced lunch of burgers, fries, pizzas, deli sandwiches, salads and there's an ice cream place inside. There is a starbucks there too which was nice since I missed breakfast most days. The parking can be a nightmare though. The hotel allows all kinds of tour buses to park in the lot and the nights we got back really late, it was a struggle to find a spot. They should be made to park in the back of the lot since they take up about 10 spaces or more. Other than the parking, we have no complaints. The staff was friendly and our room was very clean.

Closer to Disney than Sea World; shuttles available regularly to and from Disney World - but nothing to sea World or Discovery Cove. Front desk staff are great and housekeeping is very accommodating. They have an event coordinator in the lobby to setup outings to theme parks, shows and other events. Spring Hill is not the top of the line, but way above average. If they can assist, they do and they maintain a welcoming and positive demeanor. On site dining and gift shop are great when you just need to have a quick meal so you can get to bed for each new adventure. Best if your trip is Disney focused, less so if you are looking at Sea World or other venues further away because of the shuttle issue. As an aside, taxi cab drivers we used were ALL very nice, personable and honest. Orlando has figured out how to treat visitors and they are accomplished at their craft.

We recently stayed at this hotel. To start with the pros: desk staff was efficient. There was plenty of space at breakfast. Manager when I spoke with him was polite. Cons: 1)Breakfast is chaos with 100+ people trying to get food. Poor selections for breakfast (hot items were eggs, corned beef hash and waffles). Only fresh fruit was oranges. They either ran out or didn't restock yogurt. 2) Cleanliness of room. Our first room had visible mildew on the ceiling in multiple spots. Also stained yellow from smoking. Grout on floor was DiRTy! Actual dust and dirt on bathroom floor. After requesting a new room, we were moved just down the hall to the same room type. At 11pm when we unfolded the sleeper sofa for our son, it was unbelievably torn and soiled! I called the desk and 15 minutes later a manager arrived. He said he would be sending up a new mattress. 15 minutes later house keeping showed up with linen. (Both the manager and housekeeper looked as if they had no idea that their bed was so nasty.) 30 minutes later a new mattress finally arrived. Lots of turmoil for our daughter trying to sleep to prepare for her sporting event in the morning.

The staff was kind but I won't be staying in any of the hotels in the "Marriott Village" as they are all inter linked. Last big con: the traffic just outside the hotel is always bad!

Using the experience and knowledge from our previous stay at this hotel, we booked it once again. We were on a grown-ups trip and the location was perfect for outlet shopping, ridiculously close to everything we could need for dining, etc. We learned from past experiences though and we made use of the "traffic card" for the breakfast room (we were in and out without any crowd issues), we asked for a room in the corner on the highest floor possible and we avoided the peak kids pool time. The hotel was busy but the staff at the front desk were excellent. Quick check in, quick check out, I loved the reminder to spend my remaining credit,and I did this happily, LOL. The rooms that we had were very clean, very quiet and appeared to have been well maintained. We had no issues getting extra bedding as needed.