We stayed here for two weeks over Christmas. Great location, with curtesy coach to the Disney parks but don't be late for return pick up or they'll go without you! Not us, but we saw it happen!
Hotel staff friendly & helpful, Suites are spacious, beds lovely & comfy; slept great & never disturbed. Could have better drink making fascilities in unit but free drinks were available, at certain times, in reception. Small "shop" also in reception.
The swmming pool is lovely and the whirlpool a lovely 104 degrees; great treat after a day at the theme parks.
The curtesy breakfast was satisfactory food wise but we disliked the self-service free for all and the lack of table & chairs for sitting and eating breakfast. People overflowed into the reception area to eat or took food back to their units. We strongly disliked the use of polystyrene cups, plates & bowls and plastic cutlery....not what we expected of a Marriott Hotel.
The biggest dislike of this hotel was the lack of hot water on most mornings; you can imagine the problems this caused? They sent a maintinence man at 2.30pm who said water temperature was ok. Well, we all know why; everyone was out of hotel at the theme parks!
Room service was patchy, depending on who was on duty.
We have put a complaint in to a tour operator and wouldn't stay there again. The bad points of this hotel sadly out weighed the good points for us.
- Also Known As:
- Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel
- Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
- Orlando Springhill Suites
- Marriott Orlando
- Orlando Marriott
- Springhill Suites
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