The second day I was staying there, I had a phone message from 8:00 that day that they had a free gift for me but that I had to pick it up before noon. I was there on business so, I was already gone and returned long after noon. I never got the gift. The next day, another message about a special rate discount - same thing - their limited hours didn't allow me to take advantage of it. The towels in the room were very old and worn and the telephone had sticky all over it. I had to wipe it down before I could use it. The air conditioning was loud and the layout of the hotel was like a maze - I had a hard time finding the right corridor to get me to my room or back to the lobby. This particular hotel didn't put the paid bill under my door on the last night of my stay so I went down to the front desk to get the zero balance bill and check out and found it dark - nobody there with a sign telling me to go next door to the Courtyard for any assistance. I went there to get my bill and they also helped me print flight boarding passes for my return home.
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- Also Known As:
- Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
- Orlando Springhill Suites
- Marriott Orlando
- Orlando Marriott