We are timeshare owners who have exchanged into and stayed at many resorts in the Orlando area. This was our first stay at Vistana Villages. It was very good choice for our last week of February stay. We stayed in the Key West area. While quite a ways from the main pool area we enjoyed the nice walks through the well maintained and picturesque grounds. We did a early pre check-in with the rep taking our phone # and for a call is back when our room was ready. We received a call and checked in about 1 1/2 hours before normal check-in(4 pm). Call backs like this don't happen very often at other properties. Our one bedroom deluxe room was very nice. We did have immediate problems with the air conditioning that took multiple attempts to fix(4). It was fixed within 24 hours and after that it worked well. We did have an what I consider a too early (8:10 a.m) from the sales dept. wanting us to attend an update meeting. Too early after a late evening out at Old Town. We had a mid week cleaning and towel replacement that was nice. I would have given it 5 stars if not for the early phone call and air conditioner problems.