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“Lovely stay” 4 of 5 stars
Review of Disney's Pop Century Resort

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Disney's Pop Century Resort
2.5 of 5 Resort   |   1050 Century Drive, Lake Bueno Vista, Orlando, FL 32830   |  
Hotel amenities
Ranked #113 of 328 hotels in Orlando
Charlotte, North Carolina
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Lovely stay”
4 of 5 stars Reviewed February 13, 2014

We stayed here for two nights back in November and really enjoyed it. The room was clean and plenty big enough for our needs, we only slept there, didn't spend any time there during the day. The theme of the hotel is pretty cool, especially for our kids. We will definitely be back.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (957)
Date | Rating
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English first
Saint Louis, Missouri
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 12, 2014

This was my 5th trip to Disney World, but my first (and last) stay at Pop Century. Previously, we've stayed at moderate priced Disney resorts in the past, however since we were traveling with more family members, we choose Pop Century to make our trip more affordable.

There was a noticeable (and expected) difference in quality between previous moderate resort stays and this value one, but there were a few issues that I think are specific to Pop Century during our stay which took some of the magic out of our trip.

First, because we were traveling with somebody with a disability we paid extra for a "preferred" room, which is defined as being close (specifically within 500ft) of the main building where the cafeteria, pool, and buses are located. While some part of our building complex might have been within 500ft, because there are no straight paths on the grounds, and because we had to walk around the building to the elevator (to the 4th floor, which is still technically preferred), and back around to our room it was easily a 5+ minute walk to our room from anywhere else which was not fun nor magical. And we paid extra for the privileged.

When we complained that there was nothing preferred about our preferred room, we learned that most of the buildings on the resort fall within the preferred range, so the fact that they charge extra for it is nearly a scam. We asked to be moved, but despite initial promises to find a better room the next day, nothing was actually done.

Second was crowds. Like other reviewers, we inadvertently landed in the middle of a cheer leading competition with large groups of teenagers from North and South America. While it would have been nice if this group was more segregated from other families, everyone has a right to be there and that's fine. Even the loud chanting at late hours, while annoying, wasn't a huge issue.

Where the resort fell down was the cafeteria, which was straight up mobbed during many parts of the day and night. That might not have been a huge issue, but it seems that staff could barely handle things when the crowds were low. I'm not sure if was the new magic bands, or the electronic cups, but even when there was only 2 or 3 people in line, it took an amazingly long time to check out.

Add to that the "Rapid Refill" cups, which despite their name are designed to not allow you to refill your drinks after the cups expire at the end of your trip. That would be fine except 2 of our of our 4 cups "expired" 2 days into a 6 day trip, causing additional headaches.

Thirdly, we found the buses to be problematic or at least highly inconsistent. The worst being a 45+ minute wait for an afternoon Magic Kingdom bus which caused us to miss a fastpass and almost miss dinner reservations. No explanations, no apologies, just a very, very late bus.

Finally, while we talked to the concierge desk about several issues we had during our stay, they never once did anything to help us.

On the plus side, we got the connecting rooms we requested, the beds were comfortable enough, and while our bathroom light burnt out, it was replaced within an hour (actually, despite talking to them about several of the issues we had, fixing the light was the only time the concierge desk actually did anything to help us).

If you want to save money this is a reasonably priced resort that is technically on Disney property, but don't expect the Disney magic and be ready to put us with some unnecessary hassles.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provo, Utah
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 12, 2014

We stayed at the Pop Century for our first ever Disney World trip and we had a great time. We loved the dedicated bus system and that we could snag the Art of Animation bus back from the parks and just have a short walk to our room if we missed the Pop Century bus. The decor is cute and fun. The rooms are on the small side, but sufficient. The only thing we didn't love about the resort is it seems to be a popular choice for huge groups of teens celebrating their quincineras so they can be loud and if you happen to go out to the buses at the same time as them you will either be super crammed or stuck waiting for the next bus.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Saskatoon, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 12, 2014

We stayed at "Pop" Jan. 22-Jan 28/2014 and were in the 60's building, top floor at the end of the hall, facing the pool. We always request top floor and away from elevators and find there is always less noise in the room. If we had neighbours in the room beside us, we didn't know it. We never heard them.

This resort is huge. I had looked at maps online and knew about the multiple buildings but it still didn't prepare me for the size of this place.

We paid extra to be pool view and close to the bus stop. It was worth it to be close to the pool so that our kids could go down there alone (kids are age 13 and age 9). Because the weather was cool, there usually weren't more than a dozen people in the pool with 3 lifeguards. The pool was heated and very clean.

I wouldn't have wanted to be far away from the bus stop as it's a bit of a walk from some of the other buildings.

The decade theming for this resort is excellent with large figures everywhere. It's colourful and lively.

All of the staff were pleasant and helpful.

The hotel room was fine for the four of us since we didn't spend much time in the room, and only used it to sleep and shower. It was clean and the maids did a good job of making it up everyday. The beds were comfortable. We loved the soap and shampoo.

We used the bus system for five days to get to the parks. We never waited more than 10 minutes and it was very efficient. We had a rental car and used it to eat offsite, do some shopping and see some other sites such as Seaworld and Universal. If you're just visiting Disney, stay onsite. You're picked up at the airport and you wouldn't need a rental car and the bus system is great. We were a bit worried that we were picking a low priced Disney resort and thought that we'd be disappointed. We were wrong. The hotel was great.

My kids went to the arcade for one evening and had some fun. They used the ping pong table and swam about four times in the pool. The magic bands were excellent and they always worked. My kids were thrilled that they were wearing their own room key and park ticket all of the time.

I considered giving a 4/5 star rating because of the cafeteria. We ate there twice and the food was not very good. I was expecting something better. In the end, I'm giving a 5/5 because everything else was wonderful.

The digital rotating menus are annoying and you have to get into different lines depending on what you want to eat. It was extremely busy in the mornings. We had brought two loaves of banana bread with us and therefore only ate breakfast in the cafeteria once. I was VERY glad we did this as it saved a lot of time and money. We had bought a refillable drink cup for my husband's diet coke but he found that it tasted horrible. We think it was the tap water used in the machines. I used it for hot chocolate though, which was excellent. I would definitely eat at a different location.

Overall we were very happy with the "Pop". We stayed off season and the basic rate was about $85/night. That's a great price for all the extras provided at this resort. I would stay there again.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 12, 2014

Great hotel, from the moment we arrived staff was really nice and friendly. Was a little crowded however there was a cheer leading competition. After cheer leaders left hotel was quieter. Grounds were maintained looked beautiful. Bus service was prompt and courteous, did not have to wait a long time.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 11, 2014

The room was very clean upon arrival! We left gratuities each day, but did not have any towel design (kids looked for that each day since a lot of other rooms in the others buildings got animals with towels) not that clean the next few days...asked for something on a note to the housekeeping...she wrote to asked to the front desk...no hi no thanks...just: front desk! A little bit disapointing since we got good service the first day! Also we were there during the cheerleeding competition so girls screeming, signing and ...,pushing to get a spot; on the bus, in the hotel, in the food court everywhere! But...good value hotel!

  • Stayed February 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 11, 2014 via mobile

Cute iconic pop decade decor a' la Disney was great, but underneath the wow factor facade was a resort that sees so much use and abuse that the friendly staff simply cannot keep up. It was what one would expect from a value resort that is popular with tour groups of kids and teens.

Large groups of kids and teens are rotated through Pop Century and the All-Star resorts regularly. They are visiting for various sports tournaments and competitions at the ESPN Wide World of Sports complex. Some are tour groups from other countries who like to sing and chant at top volume throughout the resorts and on Disney's buses. While I appreciate their team spirit, I really don't want to listen to it at 11:00 PM on the 20-minute bus ride from Downtown Disney to back to the Pop Century Resort.

The cafeteria's dining options are reasonable for a value resort. I had no trouble finding healthy items like salads, soups, even a salmon burger. Henri was nice enough to cook a couple of omelets for us even though we ordered after the chefs had switched from breakfast to lunch. Stained carpet everywhere in the very noisy dining area; cafeteria ran out of mouse-shaped Rice Krispie treats twice during our 3-day stay; food/drink-splattered upholstery and walls in dining booths. Floors are swept regularly to pick up food and debris.

We stayed in Bldg #2 in the '50's section. It has a giant pink juke box out front with gargantuan bowling pins constructed around the stairwells. The pool is even shaped like a bowling pin! I didn't get to swim due to the chilly weather, although the pool is heated. Getting in the heated pool would've been no problem - getting OUT would have been brutal, though.

Our room was small but clean, and it served its purpose. Theme decor is minimal with a couple of framed posters and a small duvet across the foot of the beds. No mouse-shaped folded towels on the bed to greet us. (I was really looking forward to that!)

We asked for a room near the shuttle bus stop to ESPN fields without realizing we would be listening to those buses from our bed beginning at 6:00 AM. And we didn't have to be up for 2 more hours. :(

Bathroom was so small that I bumped my knee on the commode several times just trying to get in while closing the door. Tile grout was clean but mildew stained. There were sizeable rust stains on the bathroom door threshold. I was astonished to discover some towels were truly threadbare with holes in them.

Beds were comfy with soft linens, although the weather was chilly enough that I needed more than the thin blanket provided to be comfortable. I flipped one side of the blanket over to double it on my side of the bed.

The heat for the climate control system worked fine and was quiet. No noisy blower to keep us awake. :) We never used the a/c. Fridge kept our drinks cold and worked quietly.

My husband developed a nasty head cold while we stayed here. The resort gift shop has a small drugstore section where we purchased OTC drugs to manage his symptoms. I was appalled to pay $10 for nasal spray that costs less than a third of that elsewhere, but we didn't have a rental car so we felt we were stuck with the high price.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Disney's Pop Century Resort

Address: 1050 Century Drive, Lake Bueno Vista, Orlando, FL 32830
Location: United States > Florida > Central Florida > Orlando
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Top resorts Hotel in Orlando
#95 Family Hotel in Orlando
#97 Business Hotel in Orlando
#105 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Disney's Pop Century Resort 2.5*
Official Description (provided by the hotel):
Disney's Pop Century Resort is a Disney Value Resort hotel featuring giant icons that salute many of the 20th-century popular culture crazes—including toys, gadgets, music, movies, fads and catch phrases. ... more   less 
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Also Known As:
Disney Pop Century Resort
Disney Pop Century Hotel
Pop Century Disney
Disneys Pop Century Resort
Disneys Pop Century Hotel
Century Pop

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