My first impression of this property was excellent due to the friendly front desk staff. My second impression was of the the hallway leading to my room that smelled like B.O. Yuk. Housekeeping had much to be desired as the bathroom was not very clean. I have never been to prison, but I would imagine their toilet paper would be much like it is here, just a hair softer than newspaper! I'm not making that up. This property has the worst TP of any property in all my travels. Next my tissue box was almost empty because housekeeping decided to make a stupid bouqet by nearly pulling half the box out to do it!!! Newsflash: those tissue bouqets are dumb and no one appreciates their tissues in that manner! The sheets were of high polyester content- or so it felt. When I asked for a change via the card on the pillow, my request was ignored. Normally I don't ask for it, but the rough texture was creating wrinkles that transfered onto my skin.
The AC and frige was loud and annoying. I love having a frige in the room, but surely there has to be models that are more quiet.
This property did not have USA Today papers in the morning so if you are used to that, look elsewhere.
My biggest pet peeve when it comes to hotels is when the tv blasts you and your neighbors at half volume when you first turn it on! Not sure why hotels cannot comprehend that this is a major nuissance. TV's should turn on at the last volume or at the lowest setting. Last but not least, breakfast was below average, and I stay at many HGI's. The staff was slow, inefficient, and seemed to enjoying chatting amongst themselves. The food quality/variety- not quite up to par with other HGI's. Had breakfast here once and never went back.
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- Also Known As:
- Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando