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“Great stay with the kids” 4 of 5 stars
Review of Nickelodeon Suites Resort

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Nickelodeon Suites Resort
3.5 of 5 Hotel   |   14500 Continental Gateway, Orlando, FL 32821   |  
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Ranked #218 of 327 Hotels in Orlando
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great stay with the kids”
4 of 5 stars Reviewed November 5, 2012 via mobile

My family and I had a great time here. The rooms were very nice with a fun theme. The main area could have been a little cleaner. Some of the areas needed to be reprinted but everyone was very nice and we had a great time.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QLTYTarvel, Resort Relations Director at Nickelodeon Suites Resort, responded to this review, November 14, 2012
Dear Lenbonal,

Thank you for staying with us and for taking the time sharing your experience. We are glad to hear you had a great time. We look forward to welcoming you back in the near future.

Sincerely:

Mkahramane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,628 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (922)
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English first
2 reviews
5 of 5 stars Reviewed November 4, 2012

Great time for the kids, very relaxing and so much to do!!! Definitely will return. The staff is amazingly friendly, which makes everything more wonderful. The rooms are spacious enough for a family of 6, the refrigerator and microwave are a definite plus with children. Bigger than most hotel refrigerators. The pools are great, the smaller kids enjoyed the zero entry pool. But when we visited the oasis pool, we adults preferred that one, because it was a lot less crowded. All in all, a really great, fun, slimy time!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QLTYTarvel, Resort Relations Director at Nickelodeon Suites Resort, responded to this review, November 14, 2012
Dear Halkmo,

Thank you so much for staying with us. We appreciate you taking the time to make us aware of your delightful experience during your stay. We are always pleased to receive acknowledgment of such positive nature. Your comments were shared with our entire team, as a reinforcement to continue their efforts to make the Nickelodeon Suites Resort a leader in excellence.

Again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.


Sincerely:

MKahramane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 4, 2012 via mobile

This is the second time that we have went to this hotel, the first time would have gotten 3.5 stars because of the quality of the rooms. The kids had a blast both times but this times the rooms were a lot more comfortable. The appliances seemed to be brand new and the mattresses on the bed were wayyyy more comfortable than they were last time.

Overall I enjoyed it, with one single issue...we purchased the spongebob package the first time we came, and were told that the 4-d movies would be included for all of our return visits as long as we brought back the bracelets. However when we called the week before on our trip, we were told by Veronica that we were basically lied to and they were not going to do anything about it. However later Mohemed called and said he had our bracelets waiting on us.

Also Teddy the bell hop was awesome. He was a small older Asian guy, got all our stuff in one trip and told us to go to the room and he will deliver it so we wouldn't have to wait on him.

Overall awesome stay and will be back next year.

Stayed October 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QLTYTarvel, Resort Relations Director at Nickelodeon Suites Resort, responded to this review, November 14, 2012
Dear Traveler601,

Thank you so much for your loyalty and for taking the time and sharing your stay with us. We are glad to hear we were able to meet your expectations and you were able to enjoy your stay with us. We appreciate you noticing the upgrade done as it is done throughout the year, they are certain time we are not able to do any preventive maintenance but when the time permits, we do accomplish as much as we can.

Please do not hesitate to contact me when you plan your next trip with any request or assistance.

Again, thank you and look forward to welcoming you back to the Nickelodeon Suites Resort.

Sincerely:

MKahramane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Far Rockaway, New York
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 3, 2012 via mobile

Overall I enjoyed the hotel and the kids were in love. The waterpark was great. They have slides for all ages. Nothing that was crazy or too scary for people not use to water park activities. The slim at the pool had the kids going mad waiting for it to drop down on them, loved it.

The room was great, suites. They were very comfortable. Did notice a roach or two but whatever.

Only bad part was being misinformed on services they were suppose to have handled but they compensated for their mistake.

Would I go back, sure.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QLTYTarvel, Resort Relations Director at Nickelodeon Suites Resort, responded to this review, November 14, 2012
Dear Letricia,

Thank you so much for taking the time sharing your experience. We are glad to hear you all enjoyed our hotel. We are glad to hear our team was able to make you happy for the services not rendered.

I do apologize for any inconvenience, I have informed our engineering Director to further follow up and make sure that it is taken care of.

Again, thank you and look forward to welcoming you back for more fun and slime.

Sincerely:
Mkahramane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2012

Had a fab holiday 2nd time we have stayed there as it was excellent. Everywhere is spotless and security is spot on. Staff is very friendly and we have got to know them bit better now with comming back again. Would highly recommend it to anyone with kids. Hope to come back again soon.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QLTYTarvel, Resort Relations Director at Nickelodeon Suites Resort, responded to this review, November 2, 2012
Dear Sandie Jane II,

Thank you for taking the time to share your experience on trip Adviser. I also would like to thank you for your loyalty to the Nickelodeon Suites Resort. We are glad to hear you enjoyed it and would recommend it to anyone with kids.

Thank you again and we look forward to welcoming you back to the Nickelodeon Suites Resort.

Sincerely:

Mkahramane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 1, 2012

I love this hotel. Staff are great. Shows are great. Pool is great. I just have to say not to listen to the bad reviews. You will have a great time. And the best part its that is right next to disney world parks. My kids had so a good time we didnt want to come back home. I want to thanks all the nick hotel employees for taking care of us.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QLTYTarvel, Resort Relations Director at Nickelodeon Suites Resort, responded to this review, November 2, 2012
Dear Katiria 16:

Thank you so much for taking the time sharing your review on Trip Adviser. We are glad to hear we met your expectation and the entire family enjoyed it while here. We would like to thank you for your candid comments, our team members would be glad to hear that.

We look forward to welcoming you back to the Nickelodeon Suites Resort.

Sincerely:

Mkahramane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 31, 2012

Not coming back. There are far more better hotels that cost less. Work very hard for my dollars and this was not worth my time or money. Stayed as a family with 6 year old daughter. Can't relax when they run a pressure washer around the pool area all day. Layout was poorly planned. Not at all impressed.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QLTYTarvel, Resort Relations Director at Nickelodeon Suites Resort, responded to this review, November 2, 2012
Dear RobCovalt,

Thank you for staying with us. We do hope your daughter enjoyed her 6th birthday with us here at the Nickelodeon Suites Resort. We sincerely apologize for any inconvenience encountered while here. I do hope you were able to speak to one of our Management team to assist you with your concerns. As you know, some of the tasks are done at night and others are done during the day so we may not disturb our guests. They are times if the guest does bring any concerns to us, we may look into it and if we need to stop what we are doing, we will certainly do so.

Again our sincere apologies and you ever change your mind, please do not hesitate to contact me personally.

Sincerely:

Mkahramane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nickelodeon Suites Resort

Address: 14500 Continental Gateway, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Nickelodeon Suites Resort 3.5*
Number of rooms: 777
Official Description (provided by the hotel):
Join SpongeBob SquarePants,Dora the Explorer and the Teenage Mutant Ninja Turtles on a family adventure to Nickelodeon Suites Resort in Orlando, Florida. This high-energy resort, set on 24 beautiful acres in Orlando's theme park district, is the ultimate kid's destination-where the whole family plays. From basketball to mini golf and water parks to a mass SLIMING, families will always find activities under the sun at Nickelodeon Suites Resort. And inside, stop by the Mall to meet Nickelodeon characters or visit Studio Nick for live shows like Double Dare LIVE! These activities and more are included. ... more   less 
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Also Known As:
Nickelodeon Family Hotel Nick
Nickelodeon Family Resort Nick
Nickelodeon Hotel Orlando
Holiday Inn Orlando
Nick Hotel Orlando
Orlando Holiday Inn

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