This is an excellent resort. I read tons of reviews, good and bad, and not a single bad review came true! I guess there are just some people! So beautiful!!!!! Water, water everywhere! Great service from everyone. Not only would I recommend this resort, I want to go back. Wonderful vacation. Even the view of the lobby from inside the Hotel (through the glass elevators was beautiful). You could have a wonderful vacation and never leave the grounds! We did not use the spa services so our spa rating is really for the pool and hot tubs.