This hotel was booked via Virgin Holidays, on the basis it was the cheapest with breakfast, so, I was not expecting a posh place, etc. From personal experience I have stayed in a lot worse in the UK, such as various Travelodges, Butlins, and seaside B&B's.
You get what you paid for, and this hotel suited us for the 2 bed suite/apartment, suitable for 6 people though there was only 3 of us staying. I did not want to share a hotel room with my grown up child & her partner.
Having read the reviews on this website, I did have my concerns but, accepted that some people have bad luck on their holidays, or just have higher standards than their budget allows.
On the plus side the hotel offered free shuttle to SeaWorld & Universal, and having booked via Virgin, a separate breakfast area would be available, so I was under the impression this would be better than the standard complimentary breakfast offered which has been complained about by previous reviewers. Also, Virgin have their own concierge in the hotel each morning, so was assured any questions or bugbears could be bought to their attention.
Hotel reception:- not OTT friendly but adequate
Refundable deposit:- $50
Block 1 - Thankfully we did not need lift except for use of laundry facilities = $5/£3.10 a load including drying, BARGAIN
Suite - Clean enough though very basic equipment. I can't understand why no electric kettles but stovetop with whistle. Wall lights a bit odd how they switch on/off. Safe ($1 a day) but does not fit a laptop inside, so be aware of this. Shower good, plenty of towels. Our suite had one double bedded room, one twin bedded room with disney murals, sofa bed in lounge, ensuite in each room. With a microwave, fridge/freezer, & dishwasher, adequate for a family.
Leisure facilities: Indoor heated pool & spa, 2 x outdoor pool & heated spa, plus gym with facilities. Onsite shop and pizza hut thing.
Virgin exclusive breakfast: Enrique is THE guy to take care of everyone at breakfast, though obviously some holidaymakers are hard work in the morning. In Florida & on holiday, go with the flow!! Breakfast selection at times perhaps a bit bizarre, but Enrique was available most days to cook eggs how you liked, be it omelette, scramble, or just plain fried.
Transport: In the morning a Rep is available to book tickets and transport to parks, plus vouchers for restaurants, etc. Advise to see these people early on for discounts.
Shuttle service to/fro parks is good & friendly - be warned, you may have to sing 'The Wheels on the Bus' some mornings - though time limited of course
Hotel has plenty of leaflets, and can order 'taxi' to where you wish, as these are parked at the hotel.
However, taxi is fairly expensive compared to DIRT cheap public transport (we did not book a car for the fortnight) which I have to say is the best way to meet and enjoy the atmosphere, though I guess a lot of that is also down to your own personality. The I-ride serves International Drive and is $1.50/£0.90 per journey, however, the Lynx system is for all of Orlando and at $4.50/£2.80 can ride unlimited for a day. Also saves on parking charges at the parks, and any traffic problems. By not driving, hassle free way to enjoy a holiday.
Hotel has computer available to print out boarding passes (currently free of charge) and will take care of luggage in between checking out (11am) till pick up to airport.
Overall, stay was quite adequate and not dire as many previous reviewers made out. I can only assume they were not Virgin customers.
Next time, I would not stay at the Enclave, merely because I have seen another hotel slam bang on International Drive that has bus stops right outside for Lynx and I-ride, as well as nearer to Wet'n'Wild, so, for convenience sake, it would be a better option.
- Official Description (provided by the hotel):
- Spacious two bedroom/two bath suites and deluxe studio suites with fully equipped kitchenettes and private balconies. Located just off famous International Drive and 5 minutes to Universal Orlando. Two outdoor pools plus an indoor heated pool & spa. Free continental breakfast and shuttle to Universal and Sea World, small fee for Disney Shuttle. ... more less
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- Also Known As:
- The Enclave Hotel And Suites
- The Enclave Hotel Orlando