We travel a LOT and have had our fair share of really great hotels and others which were really bad. Springhill Suites at Seaworld was kind of on the low end of the middle range. The lobby is nice enough, they have a small circular area which is surrounded by long draping curtains, it makes it look a bit elegant. One of the reasons we went with this hotel is the Starbucks located right in the lobby, however we found it wasn't staffed all the time. We arrived to check in around 6pm and there was no Starbucks staff in sight. That's fine, I basically wanted my espresso in the morning and hotel coffee just doesn't cut it.
So, we arrived at our room, it's not really a suite. It does have a couch and chair and between the bed and the couch is a little desk built into a wall. I wouldn't exactly call it 2 rooms, it was one room with a dividing wall.
The little round pillow on the bed was stained with what I hope was simply food. Otherwise, I'd have to say the room was fairly clean. There was only decaf coffee, although as noted above, there was a Starbucks in the lobby.
Saturday morning we left for the Convention Center and we returned about 6pm...our room had never been cleaned. We had not left any "Do Not Disturb" sign on the door and had not left instructions with the desk or housekeeping, so why our room wasn't cleaned, I really can't figure out. I showered and as I was sitting on the edge of the bed in my bathrobe, housekeeping knocked on the door looking to make up the room. At 6:30pm!! The hotel is not that big, they obviously either don't have enough staff, or their housekeeping staff is totally disorganized.
You can hear the toilet in the room above you flush. The bathroom is split into 2 rooms, the shower was a nice size and in a room with a counter and sink and the toilet was in a small room next to it, with a tiny little sink.
The "free" breakfast consisted of reconstituted egg powder and sausage gravy and biscuits. Not the healthiest of options, but can you complain if it's free?
Not that we used it, but the swimming pool is shared with another hotel, also in the Marriott brand.
Would I return to this hotel again? Most likely not, as Orlando is filled with hotels and this was much farther from the Convention Center than advertised. We thought it was in walking distance at .8 miles, but it was actually almost 2 miles away.
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- Also Known As:
- Springhill Suites Orlando At Seaworld Hotel Orlando