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Waldorf Astoria Orlando: Traveler Reviews

5.0 of 5
14200 Bonnet Creek Resort Lane, Orlando, FL 32821
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Waldorf Astoria Orlando
Ranked #9 of 328 hotels in Orlando
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1,177 reviews from our community

Traveler rating
    834
    210
    88
    29
    16
See reviews for
Families
508
 
Couples
307
 
Solo
32
 
Business
166
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ankeny, Iowa, United States
1 review
“Great Experience”
4 of 5 stars Reviewed February 17, 2013

The staff were very friendly and always available to help. Beautiful place and and our suite was very nice. Food was excellent and ordered room service often and always prompt with the service.

We would like to praise José. What an enjoyable, pleasant man. Top notch on our list. He is very professional and his pleasant personality was a joy.

We highly recommend Waldorf Astoria in Orlando.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Cindy J about Waldorf Astoria Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Guest Relations Manager at Waldorf Astoria Orlando, responded to this review
February 22, 2013
Thank you very much for reviewing your stay with us. We are so happy to hear one of our Team Members made such an impact during your stay! Please come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
“no question --they are the best”
5 of 5 stars Reviewed February 17, 2013

My husband and I recently stayed that this property for Valentine's Day. There is a reason they are listed among on the best properties--it is their customer service. In addition to a great dinner with my husband, I was in need of some help with getting a document printed for a meeting. Danielle and Georgie immediatly came to my aid. When you need to go to a beautiful location, with great customer service, go here!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TallyHoNow about Waldorf Astoria Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Guest Relations Manager at Waldorf Astoria Orlando, responded to this review
February 18, 2013
thank you very much for taking the time to review our property. We are so happy we were able to make your Valentine's Day so special! Please come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
“Why stay anywhere else in Orlando? This hotel is a gem.”
5 of 5 stars Reviewed February 16, 2013

Whether you're vacationing or on business in Orlando, this is where you should stay. The service is excellent - all of the employees are personable and professional. Housekeeping does a superb job. My room was immaculate. There are a plethora of on site restaurant choices, and the food is quite tasty. Really, I have no complaints, and why would I? This place is a gem. Don't stay at nearby Disney hotels. You'll pay outrageous prices just for the fact that's on Disney property, and trust me, these hotels don't even compare to The Waldorf. I know, I know, you'll pay a lot when you stay at The Waldorf, but trust me, it's worth it. Don't even worry about the location. It's in the middle of all things Disney, and the hotel even offers shuttle transportation to the theme parks. If you're on business, this hotel will offer you a wonderful place to relax after a long day of hard work. Stay here, you won't be sorry.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Crimmy about Waldorf Astoria Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Guest Relations Manager at Waldorf Astoria Orlando, responded to this review
February 17, 2013
Thank you very much for taking the time to review our property. We are thrilled to hear you had such a lovely time during your stay! We can't wait to host you again as our guest soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Why are you still staying on Disney property?”
5 of 5 stars Reviewed February 14, 2013

I almost dont want to post this review and keep this to myself.
The Waldorf is the best secret in Orlando. Rooms are huge, I believe the smallest one is 800 sq feet. Close to Downtown Disney and Expedia prices are excellent for the Waldorf. I will never understand people who stay on property for thousands of dollars when the Waldorf is usually avail for under $200 a night. Better service, perfect location to parks, not as much hotel chaos because you don't get the Disney strung out families that do the package deals & lame dining packages. Great for a long weekend or extended stay.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ChicagoV about Waldorf Astoria Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Guest Relations Manager at Waldorf Astoria Orlando, responded to this review
February 17, 2013
Thank you very much for reviewing our property. We are thrilled to hear you had such an enjoyable time during your stay! Please come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“waldorf astoria orlando”
5 of 5 stars Reviewed February 13, 2013

What a beautiful hotel, perfect for couples. Since the hotel is not attached to a Disney property, there were not too many families. But the hotel is close enough to get to all the attractions.
The hotel is elegant....great decor. Staff is wonderful, too.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask susie s about Waldorf Astoria Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Guest Relations Manager at Waldorf Astoria Orlando, responded to this review
February 17, 2013
Thank you very much for reviewing our property. We are so happy you enjoyed your time with us! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waldorf Astoria Orlando

Also Known As:
Waldorf Astoria Orlando Hotel Orlando
Waldorf Astoria Orlando Hotel
Address: 14200 Bonnet Creek Resort Lane, Orlando, FL 32821
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Orlando
#4 Romantic Hotels in Orlando
#13 Business Hotels in Orlando
#14 Family Hotels in Orlando
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Luxuriously nestled less than one mile from Walt Disney World® Resort, Waldorf Astoria Orlando, a Walt Disney World Good Neighbor® Hotel, welcomes your family with a wealth of refined and refreshing amenities minutes from Orlando’s greatest attractions. •Complimentary transportation to all Disney® Theme Parks & Downtown Disney®•Luxurious zero-entry pool with private cabanas•Championship golf, fitness center, and Waldorf Astoria Spa® ... more   less 
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Waldorf Astoria Orlando
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