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“Great hotel... Exceptional service” 4 of 5 stars
Review of Waldorf Astoria Orlando

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Waldorf Astoria Orlando
5.0 of 5 Hotel   |   14200 Bonnet Creek Resort Lane, Orlando, FL 32821   |  
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Getaway Rates From $279*
Ranked #9 of 329 hotels in Orlando
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great hotel... Exceptional service”
4 of 5 stars Reviewed November 30, 2012 via mobile

Stayed here in July 2011(I know the review is a bit late).. Had a great time..
Pool area is great and the staff were always bring by little treats throughout the day.

I am also a vegetarian and we had lunch quite a few times at the resort in the pool area and it was always great.

In my opinion best resort in Orlando

Over great excellent hotel and we had a great time...

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Front Office Manager at Waldorf Astoria Orlando, responded to this review, November 30, 2012
Thank you very much for taking the time to review your stay with with us. We are thrilled that you were able to enjoy so many of our amenities! Please come back and see us again soon!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 27, 2012 via mobile

The only hotel in Orlando for the discerning guests.

These guys really listen to customer feedback... I have observed at least 5 previous guest "grumbles" that have been more than rectified!

Bravo to the staff and management!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Front Office Manager at Waldorf Astoria Orlando, responded to this review, November 28, 2012
Thank you very much for reviewing your stay. We take our guests' feedback very seriously and it makes us feel wonderful to know that we are succeeding in improving our guests' experience! We hope to host you as our guest again soon!
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Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

I will absolutely stay at the Waldorf Astoria Orlando the next time I am in Orlando. I throughly enjoyed my stay, loved the rooms, appreciated the cleanliness, and was overwhelmed by the genuie couteousness of the staff. It was a very memorable stay.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Front Office Manager at Waldorf Astoria Orlando, responded to this review, November 28, 2012
Thank you very much for taking the time to review our property. We are so happy we were able to make your stay a memorable one! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 25, 2012 via mobile

Having recently stayed at the Woldorf Astoria I wish to pass on my thanks to the whole team at the Waldorf Astoria for making our stay at the hotel a most memorable one. From the minute we arrived until our departure we all felt the service was exceptional, warm and friendly.

Myself and my family had a fantastic time and have returned home with some very special memories of our stay.

Can you please pass on our thanks to all staff at Peacock Ally, Reception, Bell Services, Cleaning, Consierge, and Aquamarine who all made the stay a very memorable one.

We will very much stay again

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Front Office Manager at Waldorf Astoria Orlando, responded to this review, November 28, 2012
Thank you very much for taking the time to review your stay with us. We are ecstatic that so many of our team members impacted your stay so much! Please back and see your Waldorf family soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 24, 2012

Was in Orlando to visit family and Disney World for a long weekend in early November. This hotel was everything one could want in a luxury hotel. The rooms were comfortable in size, and ours had a very nice view of the golf course. Staff at front desk and bell/valets all went out of their way to be accommodating. The pool area was very relaxing - a perfect place to escape from the rest of Orlando. Meals at the restaurants were great (but should be for the prices). We had a car, so location was very convenient. We didn't use the resort shuttle to theme parks, but it did seem to be readily available. Only 2 minor complaints, and they aren't enough to diminish my opinion of the property: First, the usual complaint about lack of free internet/wifi (but that is unfortunately common in higher end hotels), and second, the lack of a true "doorman". Although there was an abundant amount staff at the hotel entrance,no one was actually opening the [relatively heavy] front doors. A very minor complaint, I know, but for a hotel that gets everything else right, it kind of stood out. There is no question, however, that we will stay here again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Front Office Manager at Waldorf Astoria Orlando, responded to this review, November 25, 2012
Thank you very much for taking the time to review our property. We are so happy you enjoyed your time with us and your feedback you presented will be shared with our Management team. We hope to host you as our guest soon!
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Miami
Top Contributor
71 reviews 71 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 21, 2012

We was at Orlando for a convention . This time no park's mood just business. This hotel is fantastic , staff outsanding . Definetely we will return. Only down side , why WA still charge for internet in the rooms ???

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Front Office Manager at Waldorf Astoria Orlando, responded to this review, November 24, 2012
Thank you very much for review our property. We are thrilled that you enjoyed your stay! Please come back again soon for a Leisure visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2012

There's little to say about my stay at the Waldorf Astoria in Orlando, other than perfect. Yes, you pay for perfection, but it's worth it. Beautiful golf course, great restaurants, great pool and easy access to Disneyworld. Top notch service everywhere in the hotel. Orlando is a very busy place, and the Waldorf Astoria takes you away from all the hustle of Orlando.

Room Tip: I don't think you'll find a bad room.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA_Orlando, Front Office Manager at Waldorf Astoria Orlando, responded to this review, November 24, 2012
Thank you very much for taking the time to review your stay with us. We are so happy to hear that your stay was Perfect! Please come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Waldorf Astoria Orlando

Also Known As:
Waldorf Astoria Orlando Hotel Orlando
Waldorf Astoria Orlando Hotel
Address: 14200 Bonnet Creek Resort Lane, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Orlando
#3 Romantic Hotel in Orlando
#4 Business Hotel in Orlando
#9 Top resorts Hotel in Orlando
#9 Spa Hotel in Orlando
#11 Family Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Waldorf Astoria Orlando 5*
Official Description (provided by the hotel):
Surrounded by the Walt Disney World(R) Resort, Waldorf Astoria Orlando, a Walt Disney World Good Neighbor(R) Hotel, welcomes your family with a wealth of refined and refreshing amenities minutes from Orlando's greatest attractions. Enjoy complimentary transportation to all Disney(R) Theme Parks & the Downtown Disney(R) Area, a luxurious zero-entry pool with private cabanas, a championship 18-hole golf course, a fitness center, and the award-winning Waldorf Astoria Spa(R) ... more   less 
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