I'm concluding a 6 night stay while writing this review observing the 5 star service this property consistently provides it's guests. At any given time there is a high ratio of staff to guests walking through the hotel lobby.
The hotel is on Disney property at Bonnet Creek, but the property doesn't provide all the same benefits as a hotel on sight property like the Grand Floridian or Contemporary.
We stayed at this property as a family visiting Disney Theme Parks. The WA functioned well in this capacity, but I see this property as better suited for corporate meetings and functions. For instance, when we checked in I needed to buy Disney tickets and I was informed that we had to make our way over to the adjacent Hilton in order to buy tickets. Considering that this is a WA property I would expect that Disney tickets and conveniences would be on property for guests.
The lobby of the WA fills the guest with senses of blues and whites. According to employees the center piece clock is a replica of the clock at WA in NYC. The only difference is that the NYC clock is gold and this is silver. From my standpoint, the big difference is that the WA NYC clock is filled with tradition in a beautiful traditional lobby while this clock is new and in an unimpressive lobby that is neither quaint, warm or impressive.
My daughter (15 years old) observed that the property didn't feel like a "special Disney" hotel and that it felt more like it belonged in Los Angeles or any other American urban setting.
The suite we stayed in was large almost to the point of feeling cavernous. Now, traveling with children large works out well and is functional. The bathroom was huge with both a shower and tub.
In November we stayed at the WA in NY and those rooms are older, but more quaint and comfortable with the fire place and tradition that doesn't get built over night in a new structure.
The coffee maker was an issue for our family in that it was loud considering we wake up earlier than our children and crave that morning cup of coffee. I liked the coffee system, but it didn't please my wife.
The bar area on the lobby level felt large and lacked the cozy, comfortable, warm feeling that a property like this should offer.
The hotel provides bus service to the parks on a regular basis, but we decided to drive as waiting is not my favorite activity. Yes, I know, this is Disney.
Hilton Diamond and Gold members do not receive complimentary breakfast and there is no executive lounge. For me, this is a major drawback and offers me no incentive to stay at this property vs other competitors.
From my standpoint I would stay at the JW Marriott or the Ritz over this property because of the feel and overall experiences I've had at that property over numerous visits to Orlando. I would suggest staying at the Grand Floridian, Polynesian, Contemporary and Wilderness Lodge over this property if you are visiting to do the Disney Theme parks.
I would consider this property for a business function or weekend getaways if Disney isnt the only reason for your visit.
- Official Description (provided by the hotel):
- Surrounded by the Walt Disney World(R) Resort, Waldorf Astoria Orlando, a Walt Disney World Good Neighbor(R) Hotel, welcomes your family with a wealth of refined and refreshing amenities minutes from Orlando's greatest attractions. Enjoy complimentary transportation to all Disney(R) Theme Parks & the Downtown Disney(R) Area, a luxurious zero-entry pool with private cabanas, a championship 18-hole golf course, a fitness center, and the award-winning Waldorf Astoria Spa(R) ... more less
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- Also Known As:
- Waldorf Astoria Orlando Hotel Orlando