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“Cool pool, cabana, family fun, B-day wknd” 5 of 5 stars
Review of Hilton Orlando

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Hilton Orlando
4.0 of 5 Hotel   |   6001 Destination Parkway, Orlando, FL 32819   |  
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Special Offer
BED AND BREAKFAST PACKAGE
Ranked #17 of 327 Hotels in Orlando
Certificate of Excellence 2014
GreenLeadersBronze level
Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Cool pool, cabana, family fun, B-day wknd”
5 of 5 stars Reviewed August 28, 2013

Selected the hotel for the fact of the fantastic pool and the cabana one could rent. This was my first time renting a cabana. When I called the hotel I was directed to the Pre-arriaval Coordinator Krystal Rosenfeld, I told her what I wanted to do and had a 85 yr old mother who wanted to come along. She told me about he cabana, amenities it has and the food we can order for the birthday party. She called me back to follow up and see what else I needed for my triplets birthday and assist with guest bringing in birhtday gifts for my kids. Our waitress was very attentive along with the great kids activities during the day by the pool. Of course the lazy riverr and big slide was a hit with the kids. Even at night we cooked marshmellow by the fire pit. Rooms were fantastic as all our guest were very pleased with all items they requested and housekeeper and night housemen were at rooms on a timely manner. There are restaurants within walking distance but the quality of the food and price very reasonable and no regrets for paying all the extras. Krystal, even had a birthday card in our room for all the kids. Also, who worked fantastic with our rooms and very attentive Keith Cestare, Front Office Mgr, he took care of our guest and made sure my mother was comfortable in the Cabana as well in our room. The hotel has a fantastic staff - Keith Cestare runs his front desk well and all Front Desk Agents are there to work for you. When you call the Front Desk for any item be reassure if they do not know the answer they will follow up with a phone call and help you. Will return for a property that has it all. Great service, staff, pool, food.

Room Tip: Cabana rentals, kids menu, awesome lazy river
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Green Features: Respect the way hotel conserves electricity at night and bathrooms by the pool area use enviormentally safe running water
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, September 19, 2013
Dear SnorkleGal333,
Thank you so much for your recent review on Trip Advisor. I have shared your comments with all of my departments and especially with Krystal and Keith, of the Front Office, to let them know that they played an important part in making your stay memorable and enjoyable. I was very pleased to read that you had an enjoyable birthday celebration and that you enjoyed the cabana as well and hope that your Mother did as well. We hope to see you back at the hotel real soon. Regards, the Hilton Orlando
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3,088 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (651)
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English first
Indialantic, United States
1 review
5 of 5 stars Reviewed August 28, 2013

This hotel is beautiful inside and out - especially the pool area - which is also a lot of fun as well. A waterslide, lazy river, water basketball, pool tables, foos ball, putting great - the works. We come here for "stay-cations" whenever there is a deal, with kids and without. The hotel restaurant food is great although a bit high on the prices. We usually splurge for breakfast one day and eat lunch at the pool bar but eat out the rest.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, September 19, 2013
Dear Bart P,
Thank you for taking the time to post your review of our hotel on Trip Advisor. We were very pleased to read that you enjoyed your stay with us. We hope you will come back to visit us real soon. Regards, the Hilton Orlando
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runningman41
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 27, 2013 via mobile

This is a little unusual but warranted to say the least. We are coming to this hotel this weekend, stayed here before and loved it, I wanted to say we have a family trip and I worked with the wonderful staff, specifically ISMAL who has helped our visit this weekend tremendously!!!! He has jumped on every request and has made our trip, before the trip, even more exciting knowing that we will treated as half as good as we have by ISMAL we will be just fine. This hotel is a wonderful location and the staff is out of this world!!!

Stayed August 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, September 19, 2013
Dear runningman41,
Thank you for your recent stay at the Hilton Orlando! We are so glad you were able to experience and enjoy our Hilton hospitality! I have shared your comments with all departments and with Ismal, at the Front Office, to let him know that he played an important role in making your stay memorable and enjoyable. We hope to see you return real soon. Regards, the Hilton Orlando
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Senior Contributor
46 reviews 46 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 27, 2013

This is an excellent hotel when you plan to visit the amusement parks in the surroundings but also want to enjoy a nice relaxing evening round the pool. The lazy river is a real luxury, the pool is convenient. The poolrestaurant is so much fun and the food is good. The rooms in the hotel are spacious and tidy. The breakfast is nice and there is enough choice. The staff is very friendly and want to help where they can. The shop is also very convenient.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, September 19, 2013
Dear KurtD3,
Thank you for your recent stay at the Hilton Orlando! We are so glad you were able to experience the hotel and all of its amenities. We look forward to seeing you again soon. Regards, the Hilton Orlando
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Manchester, New Hampshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2013

We selected this Hilton for it's lazy river & pool area. It was nice to see all of the other outdoor amenities available, too. The whole family had a great time together splashing about. We dined on location twice, and found the quality of food for the price to be very reasonable. We loved the fire pits at night for kicking back after long busy days.

Upon arrival, we had issues with the room safe. The security/maint. person was very prompt, and persisted for a solution for us. She was quite apologetic for the trouble,but had a great attitude throughout, and she was eventually successful.

The room was very clean upon arrival and throughout our stay. There was one day when our room was cleaned but we did not receive replacement bath towels. When we phoned for more towels & tissue, those were then delivered without issue.

Overall, the stay was very nice and we would definitely stay here again. Love the quality Hilton delivers.

Room Tip: We were on the 18th floor facing the convention center/parking lot. At night with the lights t view...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, September 19, 2013
Dear Annmarie W.,
Thank you for taking the time to post your review of our hotel on Trip Advisor. We are very pleased to read that you and your family enjoyed your stay. We hope you will come back to visit us real soon! Regards, the Hilton Orlando
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Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 26, 2013 via mobile

Cleanliness is big for me and on that front it was just fine. The rooms are average. The pool area is magnificent. Lazy river, 2 hot tubs, kid-themed fountain thing, quiet pool, slide, etc. No need to go to the very close theme parks. Still nothing beats staying on the Disney property...the whole ambience is totally different.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, September 19, 2013
Dear RTotoJ,
Thank you for your kind words and for your recent stay. We appreciate the opportunity to welcome you and appreciate your business. If there is anything we can do to enhance our services, please let us know as we are always listening to our guests. Thank you again for choosing the Hilton Orlando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davenport, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 26, 2013

I was recently in Orlando for a conference at this Hilton location. My room was very nice, the food was very good, and the pool was enjoyable...but what made this hotel stand out from most was the staff. I do not think I have ever stayed at a hotel that employed friendlier, more pleasant, or more helpful staff!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, September 19, 2013
Dear RTotoJ,
Thank you for your kind words and for your recent stay. We appreciate the opportunity to welcome you and appreciate your business. If there is anything we can do to enhance our services, please let us know as we are always listening to our guests. Thank you again for choosing the Hilton Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando

Address: 6001 Destination Parkway, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Orlando
#3 Spa Hotel in Orlando
#10 Romantic Hotel in Orlando
#12 Family Hotel in Orlando
#15 Business Hotel in Orlando
#26 Green Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando 4*
Number of rooms: 1417
Official Description (provided by the hotel):
Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld(R), Universal Orlando(R) Resort, Wet 'n Wild water park and the Orange County Convention Center are all within close proximity. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterslide, whirlpool, cabanas, fire pits, spa & fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. ... more   less 
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Also Known As:
Hilton Orlando Hotel Orlando

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