Stayed here the last week of April 2013. The checkin process was fast. Valets were helpful. Room was exceptionally clean all 4 days. The pool area was also extremely clean and well maintained. The breakfast buffet was awesome (hint: they have lattes and specialty coffees, just ask your server. And if you don't like pork, ask for salmon with your b-fast instead!)
Great service, especially Shauna D. and Levis in the restaurant.
What was bad? The adults area of the pool grounds should have an "over 18 only" restriction. The teens staying there for conventions or whatever an be obnoxious.