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“Fantastic Experience!” 5 of 5 stars
Review of Hilton Orlando

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Hilton Orlando
4.0 of 5 Hotel   |   6001 Destination Parkway, Orlando, FL 32819   |  
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Ranked #18 of 328 hotels in Orlando
GreenLeadersBronze level
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
“Fantastic Experience!”
5 of 5 stars Reviewed January 19, 2013

My husband, 2 kids and I stayed here for a week during Dec 2012.
We had an amazing time! The service was the staff was superb - especially Jasmine and Holly, who went out of their way to make us feel welcome and special. The kids still speak fondly of them both.
I can definitely recommend this hotel, it exceeded our expectations, and the pictures don't do justice to how beautiful it is. The kids enjoyed the lazy river and slide, and the pool restaurant was reasonable. In the evenings they served marsh mellows around the fire pits and the kids were able to make smors - they also enjoyed playing evening basketball. This was a stunning hotel, everything we needed on site as well as being close to the attractions.
The executive package is a must! All day refreshments and snacks, bottled water etc was a real cost saver - esp with kids.
A memorable experience.

Room Tip: The executive lounge is on the 19th floor, rooms on this floor have stunning views and quicker acces...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, January 21, 2013
Dear SassyV123,
Thank you for kind comments about your recent stay. We are pleased to hear you enjoyed your stay and will let Jasmine and Holly know that they played an important role in making your stay memorable and enjoyable. We hope to see you return real soon. Regards, the Hilton Orlando
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Clear Lake, Iowa
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 17, 2013

We stayed 4 nights with a wedding party. We did not do any of the amusement stuff but everything was close by. The pool, lazy river area was awesome. We loved the fire pits. The food and drinks at the pool side were great. Nice workout equipment. The entire motel staff were extreamely helpful and would literally run for anything you asked for. Our only bad point was Davids Resturant, expensive food/drink with really bad wait staff. Expensive wi-fi use

Room Tip: It is so large the halls are very long if your room is away from the elevators. Pools side rooms h...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, January 21, 2013
Dear DianeT,
Thank you for taking the time to comment on your recent stay with us. I have shared your negative commenst regarding David's service to our Management Team so we can improve our service to ensure that your next visit will be a positive one. Regards, the Hilton Orlando
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West Hollywood, California
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 17, 2013

Stayed at this new (3 years) hotel for a conference at the Orlando Convention Center. It is attached by an indoor walkway, which is great. However our meeting was in the far section and thank goodness they had bus shuttles! The room was very nice, quiet and well-maintained. Nice location for safe, right inside the cabinet under the tv. BEST idea ever....the glass oval desk has a rolling wood table ( lightweight) under it! You can roll out for eating or extra work space for printer, laptop, etc. Staff was incredibly friendly, especially room service who not only showed me the table under the desk and set up my table, but also went back to get something I forgot to order.

Parking was ok ($14 for self parking), at least they have a garage so parked in the covered section.

Also sat outside on the patio ( with fire pits) at David's one evening...very relaxing and quiet compared with the noisy, busy bar. Would recommend it if you want to be close to all the area restaurants and bars on International Drive.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, January 18, 2013
Dear GsfHollywood,
Thank you for taking the time to post your review of our hotel on Trip Advisor. We we glad to hear that you were able to experience the hotel and enjoy your time. It is true that if you have a meeting in the WEST Concourse of the Convention Center you will need transportation unless you like to walk as it is about a 20 minute walk from the hotel. The hotel is directly connected to the South/North Concourse which takes about 5 minutes to reach via the walkway. Thank you again for your time. Regards, the Hilton Orlando
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Hyde Park, Utah
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 17, 2013

Close to Universal and Disney. We stayed for 4 days and really liked the hotel. The staff was very nice and helpful. Great Pool with water slide and lazy river. Even a quite pool for adults. We would definately stay here again. My girls wanted to go to the spa but they were always booked, wish they had been open longer hours, and I wish I would have know you have to make an appointment in advance.

Room Tip: Make spa reservations in advance!!
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, January 18, 2013
Dear Steffanie C,
Thank you for your kind words about your recent stay with us. Our Spa and Fitness Center is very popular and we were very sorry to hear that we could not accommodate you with an appointment at a time that would work for your and your girls. We look forward to welcoming you back real soon. Regards, the Hilton Orlando
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Montreal, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2013

My wife and I have previously stayed at this beautiful facility, I do recommend it for business travelers and for getaways. It’s located in the center of the tourist area of Orlando, within minutes walking to Sea World and minutes driving to Universal and Disney world.
My overall stay was great, with some restrictions about the quality of food served in the pool bar, and the continental breakfast served at the lounge, dirty table clothes and very limited choices.
The Bistro is the real breakfast place, great choices a la carte, tremendous buffet fresh items including salmon and free cappuccinos and lattes! That sold my wife! We were served by Levis one day and Talal the other; they were great and very helpful. Coming from the cold weather of Montreal, we certainly appreciated to have a lot of sun at the breakfast place.
The Valets were so nice to us, Will was great delivering our food late evening.
The pool it self was spectacular, the fire pits are a wonderful spot to relax and have a drink at night, The spa was a bit overpriced but we were well served all the ladies were wonderful to us. it just seemed that we didn’t have any reason to get out of the hotel!
Thank you very much Hilton!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, January 18, 2013
Don L,
Thank you for your review of our hotel. We are pleased to hear you enjoyed many of the amenities we have to offer. I have shared your comments with Levis, Talal at the Bistro, our Valet staff and Will from In-Room Dining. Regarding the Executive Lounge that was moved from the 19th floor to the Lobby Floor during the Holiday; we have shared your comments with our management team for training purposes to improve our service when the need to move the Executive Lounge presents itself again in the future. Again, thank you for your comments and we look forward to welcoming you back soon. Regards, the Hilton Orlando
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West Des Moines, Iowa, United States
1 review
5 of 5 stars Reviewed January 15, 2013

I just stayed here for three days for a wedding. It was an amazing experience! The entire staff was helpful and very nice, especially the car valets! The pool area was spectacular and the fire pits were a great place to chill at night and have a drink. I highly recommend this place.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, January 18, 2013
Brad P,
Thank you for your review. We are pleased to hear you enjoyed your stay and will let the Valet Staff know that they helped you have a great stay with us. All of us at the Hilton are passionate about hospitality and we were pleased to see you noticed. We hope to see you again soon. Regards, the Hilton Orlando
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Plant City, Florida
1 review
5 of 5 stars Reviewed January 14, 2013

Your whole entire staff were so super nice and sweet .
My husband was taken to your local hospital by the emergency response team. When I had to call the front desk to get them to get 911 on the line there at the same time the security and hotel manager were right at my room in seconds I want to commend everyone for there help from Security to housekeeping front desk bell captain and guest services and valet I can't remember specific names but they were all so wonderful to me and my husband. God Bless each and everyone of you for all that you have done for me today.
My husband is in ICU and with the hopes of him having a full recovery but I might need a few prayers
Thank you again Diane Gonzalez Janero

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, January 18, 2013
Dear Diane G.,
Thank you for your review of our hotel. We were so sorry to hear of your husband's sudden illness and trust that he is well on his way to recovery! I have shared your your comments with the Front Desk, Security, Houskeeping, Bell Stand and Valet. We hope that you will be able to return to the hotel to enjoy rest and relaxation when your husband is fully recoverd as we look forward to welcoming you back. Regards, the Hilton Orlando
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Additional Information about Hilton Orlando

Address: 6001 Destination Parkway, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Orlando
#6 Spa Hotel in Orlando
#10 Family Hotel in Orlando
#13 Romantic Hotel in Orlando
#14 Business Hotel in Orlando
#18 Top resorts Hotel in Orlando
#28 Green Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando 4*
Official Description (provided by the hotel):
Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld(R), Universal Orlando(R) Resort, Wet 'n Wild water park and the Orange County Convention Center are all within close proximity. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterslide, whirlpool, cabanas, fire pits, spa & fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. ... more   less 
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Also Known As:
Hilton Orlando Hotel Orlando

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