We arrived long before check-in for an 8 night stay but getting a room was not a problem. Amy at the Front Desk worked her magic and found us the room of our dreams. Everywhere we went we encountered genuine smiles and superior service. I dropped a load of cash outside the hotel and the valet team called my cell to let me know. Josh, Jasmine, Ella and Cynthia in the executive lounge treated us like royalty and I would recommend the upgrade. I simply can not say enough about the service in this hotel. I have never experienced such consistently thoughtful service anywhere.
The weather turned quite cool, but we were able to enjoy the wonderful pool and lazy river anyway because they were kept nice and warm. Basketball, volleyball, a real putting green, pool (billiards) and foosball were more than enough to fill every spare block of time. A short walk to the drug store, trolley and transit made this hotel an ideal base for exploring Orlando. I was concerned about not having a kitchen for 8 nights, but the time flew by and I rarely had a care.
My bed was so comfortable that crawling into my own was a little bit of a let down. The room was tasteful and elegant. The restaurant choices are many and there are plenty of places to grab a drink. I can offer no criticism and found the room rate more than reasonable when compared to other cities. I will stay here each time I return to Orlando.