This Hilton is fairly new & is a very nice hotel. It has a great pool area with a lazy river & water slide , mini golf , volleyball , basketball, out door fire pit and more. The reason I gave it a 4 out of 5 is for a few reasons. Hidden charges , small maintenance issues , & breakfast. First our tv would not work with the remote. Maintenance came 3 times in two days to fix it. They said it was something in the tv programming. They would reprogram the tv then when you turned it off later , it wouldn't work. Still wasn't working on day 3/ checkout.. Being winter it was chilly & we turned on our heat when we checked in. Came back late after dinner & parks & it was freezing in our room still. Again maintenance came at 1am & said they forgot to program the heater for winter. Total in 2 night stay we had maintenance in our room. The last thing on the tv story , the worker apologized for the tv problem & said pick a movie , it's on them. We did , then 45 minutes into the movie the lodge net went out. So much for that! Next day $19 charge for lodge net! I called & said what's up? They said the lodge net went out last night so they'd remove the charge. I asked how many other people we taken for a movie without them taking it off knowing the lodge net went down! Seems like they just let charges ride at customers expense? When I checked out I mentioned our stay , they then said for the trouble they'd take my resort charge of $20 a day off. I said thanks for taking off a charge I didn't even know I had. The resort daily charge is not clear nor is it listed in your room rate. I'm sure somewhere in very fine print , it's says it somewhere. So between parking & resort fee ad $35 a day to your final bill. & last breakfast. It was ok but $22 for a buffet is ridicules. $ $70 for a family of 2 adult 2 kids is out of hand for what you get. all in all the hotel is nice , the staff is nice , but that $100 rate gets you there then the rest falls into place. I would stay again as clean & nice is the most important thing to me. They just have a few bugs they need to work out I guess.
- Also Known As:
- Hilton Orlando Hotel Orlando
- Hilton Orlando Hotel
- Official Description (provided by the hotel):
- Hilton Orlando is an upscale, award winning luxury hotel and is centrally located to everything that Orlando has to offer. Hilton Orlando received a AAA Four Diamond rating for its luxurious amenities and top-notch service and has recently been named the best Hilton in the Americas (over 500 rooms) for the third year in a row from Hilton Worldwide for its overall performance and outstanding customer service. Amenities and services include seven fresh and creative dining options including Spencer’s for Steaks and Chops, David’s Club, Tropics, and The Marketplace. For recreation, we offer a resort pool, quiet pool, whirlpools, cabanas, lazy river, water slide, basketball/bocce ball,/volleyball/tennis courts, golf putting course, 1/4 mile outdoor running track, fire pits, full service spa, and complete fitness center. The Hilton Orlando is located a mere 15 minutes away from the Orlando International Airport and central to all of the major Orlando attractions including SeaWorld® Orlando, Universal Studios Florida® and Walt Disney World® Resort theme parks. Pointe Orlando and Sand Lake Road are minutes away, offering some of the finest dining and entertainment in the region. Two upscale shopping outlets and the Mall of Millenia are also nearby, plus museums and entertainment. For convention attendees, the hotel is connected to the Orange County Convention Center. Consistent with the hotel’s contemporary design, upscale accommodations furnish the interior of the 1,417 well-appointed guestrooms, including 51 suites. In-room amenities include the Hilton’s Serenity Bed, in-room refrigerators, Cuisinart dual-cup single-brew coffee maker, desk area with nesting table and Herman Miller ergonomic chair, programmable safes and large 37” LCD TVs. ... more less
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