After browsing many states and hotels and entertainments, we decided to visit the Sunshine State to celebrate our 1st anniversary. While we were in Florida, we stayed at the Hilton Orlando based on the reviews that we read. When we arrived at the hotel, we got upgraded to the club level with a pool view (wish there was a balcony). The lounge offers great continental breakfast with many selections. They also offer snacks around 1 and then some appetizers at 5pm. When my husband approached Dung in the lounge around 12pm and would like some cookies and he asked what kind of cookies my husband would like, my husband is a big fan of chocolate chip cookies and Dung gave my husband a plate full of chocolate chip cookies. When we went back to our room, the key didn't work so we went back and Dung was gladly to help us with the key issue. The following day we went to get some tan at the pool and when we got back to our room, we noticed there was an envelope and a big plate of chocolate chip cookies. My husband opened the envelope and it was from Dung. He wrote a personal letter to congratulate us on our 1st anniversary. I was in shock because we didn't tell anyone. My husband said he put in the reservation when booking it so when Dung fixed the key, he might saw it and decided to surprised us. Many hotels offer almost the same amenities from one another but Dung's attention to detail is how Hilton Orlando differentiates to the other hotels. We stayed there for the weekends and Dung always say "Good morning, how are you?" not only to us but to all the guests that came in. Gislaine is also very helpful whenever we needed something, she would gladly get them for us. Dung and Gislaine seemed like the perfect workers in the lounge. We hope the Management would recognize them for taking great care of the guests. We were also in love with the pool (they offer amazing handmade pizzas and pitcher of specialty drinks) and we would definitely be back to this hotel whenever we're in town just simply because of Dung, Gislaine and the amazing pool! Thank you Dung, Gislaine and the Hilton Orlando :)
- Also Known As:
- Hilton Orlando Hotel
- Hilton Orlando Hotel Orlando
- Official Description (provided by the hotel):
- Hilton Orlando is an upscale, award winning luxury hotel and is centrally located to everything that Orlando has to offer. Hilton Orlando received a AAA Four Diamond rating for its luxurious amenities and top-notch service and has recently been named the best Hilton in the Americas (over 500 rooms) for the third year in a row from Hilton Worldwide for its overall performance and outstanding customer service. Amenities and services include seven fresh and creative dining options including Spencer’s for Steaks and Chops, David’s Club, Tropics, and The Marketplace. For recreation, we offer a resort pool, quiet pool, whirlpools, cabanas, lazy river, water slide, basketball/volleyball/tennis courts, golf putting course, 1/4 mile outdoor running track, fire pits, full service spa, and a 4,000 sq ft fitness center.The Hilton Orlando is located just 15 minutes away from the Orlando International Airport and is central to all of the major Orlando attractions including SeaWorld® Orlando, Universal Studios Florida® and Walt Disney World® Resort theme parks. Pointe Orlando and Sand Lake Road are minutes away, offering some of the finest dining and entertainment in the region. Two upscale shopping outlets and the Mall of Millenia are also nearby. For convention attendees, the hotel is connected to the Orange County Convention Center. Consistent with the hotel’s contemporary design, upscale accommodations furnish the interior of the 1,417 well-appointed guestrooms, including 51 suites. In-room amenities include the Hilton’s Serenity Bed, in-room refrigerators, Cuisinart dual-cup single-brew coffee maker, desk area with nesting table and Herman Miller ergonomic chair, programmable safes and large 37” LCD TVs. ... more less
- Reservation Options:
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