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“Tops in Orlando” 5 of 5 stars
Review of Norman's

Norman's
4012 Central Florida Parkway, The Ritz-Carlton Orlando, Grande Lakes, Orlando, FL 32837
+1 407-393-4333
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Ranked #17 of 3,168 Restaurants in Orlando
Price range: $40 - $80
Cuisines: Caribbean, Latin, Seafood, Wine Bar
More restaurant details
Restaurant details
Good for: Romance, Doing business, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Dining style: Casual Elegant
Cross street: John Young Parkway
Description: NORMAN'S showcases the menu of legendary Chef, Norman Van Aken. Chef Norman is known internationally as "the founding father of New World Cuisine". His cuisine is a celebration of Latin, Caribbean, Asian, African and American flavors. Chef Norman is the only Floridian to be inducted into the prestigious "James Beard list of 'Who's Who". Located at The Ritz-Carlton, Orlando Grande Lakes, NORMAN'S offers picturesque views of the Greg Norman Signature Golf Course, lake and gardens. Enjoy dinner in our Main Dining Room, on our Terrace, or book your next get together in our Private Dining Room. The team at NORMAN'S is ready to create a memorable evening for you and your guests. Whether a small family gathering or a large corporate function we will take care of your every need.
Orlando, Florida
Senior Contributor
29 reviews 29 reviews
22 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Tops in Orlando”
5 of 5 stars Reviewed August 4, 2013

I eat here often and the food , service is always the best, Josef the manager can never do enough for you .

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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291 reviews from our community

Visitor rating
    209
    54
    9
    12
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Port Saint Joe, Florida, United States
Top Contributor
169 reviews 169 reviews
93 restaurant reviews
Reviews in 48 cities Reviews in 48 cities
105 helpful votes 105 helpful votes
“Everything on the menu is a pleasure”
5 of 5 stars Reviewed August 2, 2013

Not often do you find a true gourmet restaurant. Everything was beautifully presented, wait staff was professional and not over bearing. British Columbia oysters were every bit as good as our Appalachicola Bay oysters (that is a true compliment). Hubby had conch soup which he really liked, well enough to lick the bowl if I had not stopped him. His pork dish was a " true experience" with several different sauces to try alone or mix together. We will definitely return!!

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville FL
Senior Contributor
30 reviews 30 reviews
7 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
40 helpful votes 40 helpful votes
“Norman's made our Special Occasion "Special"”
5 of 5 stars Reviewed July 30, 2013

While visiting Orlando for our anniversary, we decided on having an evening at Norman's. We were very pleased with the elegant atmosphere and surrounding beauty of the location at the Ritz Carlton
The staff was very attentive and did such a good job explaining how the dishes were prepared, we were torn about what to order. After having a glass of champaign to toast the evening, I started with the conch chowder and my wife had the shrimp appetizer. Both were delicious and had us eagerly anticipating the main courses of grouper and Cuban potatoes. The grouper was outstanding and potatoes were made to perfection. We ended the meal sharing the dark chocolate cake which was also surpassed expectations.
The staff was very attentive and personable. They all acknowledged our anniversary and chatted for a while. We definitely recommend this restaurant for an enjoyable evening out. You will not be disappointed.

  • Visited July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
“Best Restaurant in Town”
5 of 5 stars Reviewed July 30, 2013

great meal again with our friends. we did the tasting menu the food was amazing elegant atmosphere.. and restaurant was unique. there was a dress code

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Amelia Island, Florida
Contributor
12 reviews 12 reviews
10 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Insulting, Entitled, Dishonest”
2 of 5 stars Reviewed July 29, 2013

I normally have a policy about writing negative reviews, but I can confidently say nothing bad about the food, chef, or table service, as we did not get that far. After checking in for our 9pm reservation for dinner the hostess directed my husband, son, and I to take a seat as it would be a few minutes. This did not bother us as it was a busy Saturday night and there was clearly a problem managing the volume of reservations as the waiting area remained fairly full. We took a seat in the bar area where my husband and I ordered a drink and a sprite for my son. We cozied in for a while - a little more than 20 minutes - before the hostess approached us once again, to let us know there is a dress code of no shorts at Normans. Mind you, we did not stroll in here in bathing suits. My 11 year old son was handsomely dressed in a white button up shirt with belted khaki shorts and brown shoes. That being said there is no clear dress code posted at any point in the reservation process. Not on Open Table where we made our reservation, not on the restaurant's web site. In fact Open Table describes the place as "Casual Elegant" with a dress code of "Business Casual". Since an 11 year old is unlikely to conduct business one would think khaki shorts would be acceptable. We requested to speak with a manager after being embarrassed by the hostess unapologetically in front of the entire intimate bar setting. He then informed my husband that the restaurant would lose its 4 diamond status should they allow my son to be seated in the dining room in shorts. We are not amateur diners. My son has likely dined in more destinations and restaurants with a more complex palate than the hostess and manager combined. It is UNTRUE that an AAA Four Diamond Status is tied to the compliance of a non existent, uncommunicated dress code. The restaurant forgot many things this night other than the fact that a respectful, paying customer, should be treated fairly and with equal respect. Upon arriving the dress code should have been brought to our attention quietly. At that time they could have apologized for not posting this information anywhere and moved on to offering us a seat in the lounge for dinner, where there was not an invisible undefined unposted non existent dress code. That was not done until after we were embarrassed and my son made to feel as though he disqualified us from dinner. We had truly hoped to celebrate my son's return home from a few weeks with his grandparents with a nice dinner at a clearly regarded restaurant within the Ritz Carlton where we were staying for one brief night before hitting the road back to Amelia Island. Instead we were treated like Royalty in the Vineyard Grill, where the staff was used to the snobbery and entitlement exhibited by the Norman's team. Norman's - I think you may have gotten too big for your britches. Time for some humble pie and to recall that your future is bleak if this is the way you are treating tomorrow's refined diners. Thankfully the restaurant is clear that they have NOTHING to do with the Ritz Carlton other than leasing the space. This makes them largely unaccountable to the standards of taking care of guests the way ladies and gentlemen do, but also explains the heir with which they conduct themselves.

  • Visited July 2013
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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