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“Very nice hotel with good service” 4 of 5 stars
Review of Hilton Orlando Bonnet Creek

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Hilton Orlando Bonnet Creek
4.0 of 5 Hotel   |   14100 Bonnet Creek Resort Lane, Orlando, FL 32821   |  
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WINTER RATES FROM $149*!
Ranked #24 of 326 Hotels in Orlando
GreenLeadersSilver level
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Very nice hotel with good service”
4 of 5 stars Reviewed September 22, 2013 via mobile

My family just stayed at the Hilton Bonnet Creek for 3 nights & we were all very impressed. The rooms are large enough to have a king bed & a roll-away. The pool area is great. It has a couple of pools attached together by the lazy river & a nice size slide. The restaurant offers free kids meals when adults order (for breakfast & dinner) & the food is quite good.
They offer a free shuttle to all the Disney parks.
If you are coming to Orlando to go to the Disney parks, I would recommend this hotel.

Stayed September 2013, traveled with family
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3,131 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (839)
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English first
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 22, 2013 via mobile

Service at check in was great, then we became invisible. This Is a beautifully appointed resort property. The layout is excellent. The lobby is grand and sweeping, well laid out, and feels like a quality resort.
The room was comfortable. The only drawback is if someone opens the bathroom door while you're in the shower, you're locked in the shower. Small oversight, no big deal.
We went down to the pool where there are lovely lazy river features, a beach walk in, and a great general feel. Restrooms are scarce at the pool... lots of kids, no restrooms by the pool, you do the math. There is one bar servicing the entire area and it's quite a walk if you're not nearby. Good luck getting service. We were there for hours and never approached. Towels and trash EVERYWHERE. The hallways to the rooms were littered with linens, room service debris, and... yes... bag of trash. Nice. Service people were stepping over, or ignoring the mess.
So, at the end of the day, this is a beautiful property operated by individuals rather than a cohesive, detail oriented, well managed team.
Nice try kids. Way too many excellent choices in this town. Won't be back.
You should find something else.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2013

Hilton Bonnet Creek is a marvelous choice of hotels in which to enjoy Orlando. Excellent location, close to Disney downtown and Epcot. The hotel itself is comfortably upscale with an excellent main restaurant, La Luce. Sumptuous northern Italian food. The pool area with it's winding river and walk-in wading area, as well as copious lounge chairs, outdoor bar and food etc is exceptional for a day in the sun. Hard to leave, and worth the resort fee.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 22, 2013

I can honestly say that this is one of the best hotels that our family have stayed in. Starting off there was a mix up with the reservation, which was a mistake on the behalf of the travel agent. We got to our room and it was very spacious with a lovely, modern bathroom, two large beds and a flat screen TV. Our view was a forest view (relaxing). Upstairs there is a Virgin Lounge where you can play pool, get internet access, (Apple Mac Computers) play table football, there was a Wii. You get in by using your room card (its exclusive to virgin customers). The pool is lovely with the lazy river and plenty of sun-loungers are available. there were dive in pool films they showed films like brave and finding nemo. The food was good in the harvest bistro as children under 12 ate free, you could eat breakfast in there too and adults eat free (virgin customers).La Luce had lovely food, but it was a little over priced; the specials were very tasty! the Zeta sushi bar we didn't get to try so I cant comment but it looked very modern! Muse coffee bar we loved as it was reasonably priced, if you had had a long day at the parks then you could grab a snack and go to bed.
The Hilton is connected to the Waldorf Astoria hotel, which looked very nice! you could use their facilities and restaurants. We looked at the menus which looked very expensive so we gave that a miss. We tried the golf club and range which was lovely, high tech trolleys with sat nav. we got 20 % off green fees, the only bad thing was you had to hire clubs and shoes. the hotel is 15 mins from universal parks, a taxi worked out very expensive so if you get a Mears shuttle it works out £12.50. they did a free shuttle to Downtown Disney and Disney parks. If there were weather difficulties(lightning) they would give you a free nine holes! overall it was a lovely hotel and we would definitely stay again!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 21, 2013

We spent a week in Orlando for a Disney trip. We normally like to stay on Disney properties but received a really good rate here. After our stay this week, we will never stray away from this property. It was just flat out fantastic. If you have kids, stay here, go to the parks but come back for a full day at the pool. Very nice environment and a great staff !!

Room Tip: Get the disney view as you will see a friendly message written on the pool chairs in the mornings. N...
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 21, 2013

I was at this hotel for a work convention. Great for that. You can see Disney fireworks and there are free shuttles. This hotel is big as hell. Nice outdoors, but I didn't have time to take advantage. Waldorf Astoria is connected which is a bonus.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 21, 2013 via mobile

I cannot say enough about the service! Quality and comfort of this hotel! I stayed there for 9 days for a conference and was treated like loyalty. All the employees, from the front lobby staff, to the bar to the Muse to the housekeeping staff! Everyone was top notch friendly and always willing to go the extra mile to help! The shuttle service to Disney parks was perfect! Great rooms, fantastic pool! If I go to Orlando again there is no doubt this is where I will stay! Thanks to everyone at Hilton for making my stay awesome!!

Stayed September 2013, traveled on business
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Additional Information about Hilton Orlando Bonnet Creek

Address: 14100 Bonnet Creek Resort Lane, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Orlando
#8 Spa Hotel in Orlando
#8 Green Hotel in Orlando
#15 Family Hotel in Orlando
#18 Romantic Hotel in Orlando
#25 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando Bonnet Creek 4*
Number of rooms: 1001
Reservation Options:
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Also Known As:
Hilton Orlando Bonnet Creek Hotel Orlando

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