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“Best hotel experience I have had in recent memory” 5 of 5 stars
Review of Hilton Orlando Bonnet Creek

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Hilton Orlando Bonnet Creek
4.0 of 5 Hotel   |   14100 Bonnet Creek Resort Lane, Orlando, FL 32821   |  
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RATES FROM $129*/NIGHT!
Ranked #23 of 327 Hotels in Orlando
GreenLeadersSilver level
Fort Myers
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Best hotel experience I have had in recent memory”
5 of 5 stars Reviewed January 16, 2013 via mobile

We stayed at the Hilton during the Disney Marathon weekend. The staff, facility, and rooms were above all expectations. Its proximity to the Disney parks makes it a hidden gem. I honestly have mixed emotions about leaving this review so that it stays somewhat of a secret! The staff earned especially high marks from my family. They were Ritz level trained and you could tell they enjoy their jobs. We were very pleased with the shuttle service and were able to avoid the Disney transport system which can be very crowded. We will be going back to the resort as a destination trip. It was that good.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,865 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (778)
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English first
Bogota, Colombia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 16, 2013

The hotel is made for the business traveler.It has lots of free stuff for little kids however families with teens better look for another option.The service is fantastic,but extra costs are upsetting.

Room Tip: View to the pool is best althugh you have to pay more.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 16, 2013

Very nice hotel, waht a shame they cannot cope with the number of guests at breakfast. On 2 occasions (on a 3 night stay) I was informed there was a 30 minute wait for a table at breakfast.
Not good enough!

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 14, 2013

We have stayed here four times and really enjoyed our stay each time. The hotel is great for families with a super pool area which is great fun. There are plenty of sun beds so no needs to dash down at the crack of dawn! The coffee shop is super for a quick drink of delicious bagels!
The beds are so comfy and the whole hotel spotless.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

I cannot say enough great things about this hotel. 1st, I am a total clean freak, so I appreciate that the hotel is spotless! Beyond that - the rooms are comfortable (beds are amazing), the pool is great, food is excellent (the Cinnamon Rolls at Muse are to.die.for), and the location is perfect for Disney. The regularly scheduled bus transportation to the parks is so much more comfortable than a Disney shuttle, plus they show your favorite Disney movies during the ride.

I stayed here for a few leisure trips as well as the WDW 1/2 Marathon & Tower of Terror in 2012 with a running partner and good friend - loved the experience both times. I just stayed again for the WDW 1/2 in 2013. Unfortunately, I was traveling alone this time due to a family emergency, but the staff made me feel so comfortable and there were so many events to meet other runners and make new friends - I no longer felt like I was alone.

I stayed at a Disney hotel once during a RunDisney race, and I can say without a doubt that the experience does not compare to staying at the Hilton. From the moment you arrive at the Hilton and receive a fun running gift, to the runners concierge, all the decor in the lobby, the complimentary breakfast before the race, the Find Shadi contest, the party after the race, and the excitement and support for runners throughout the property, I just cannot begin to say how amazing a job this hotel does during Marathon Weekends.

The giveaways and activities are great of course, but what really makes this hotel the best is the fabulous staff. It is an unbelievable experience to walk into a lavish breakfast display in the lobby to find cheerful staff greeting you and wishing you well for your race at 2:30am. The hospitality continues when you walk outside to the bus where more staff cheer you on with posters and pom poms as you board the bus. When you finish the race and board the bus to return, the same cheerful staff that cheered for you at 2:30am in the lobby (8 hours ago!) are back in the lobby to cheer for you, congratulate you, and ask how you did.

My sincere thank you to the ladies and gentlemen of the Hilton Bonnet Creek! Look forward to seeing you again for Tower of Terror & Wine & Dine Weekend!

Room Tip: if you're running - ask for a room close to the elevators - you'll appreciate it later. The...
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 12, 2013 via mobile

Just got back from running the Disney 1/2 and stayed at the Hilton Bonnet Creek. This hotel is awesome!! It has comfy beds, and amazing pool and lazy river and is located within the Disney resort area...

This hotel really took care of all of us runners, by offering us transportation to and from the event, a breakfast this morning, a little goodie bag and many employees were up cheering for us as we left between 230-4am and were cheering when we arrived back!

This is an amazing hotel with fantastic service and everyone should stay here!

Thanks to the Hilton Bonnet Creek for making our race weekend Fantastic!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2013

My wife and I came to Orlando for the Disney Marathon Weekend. Being Hilton Gold, we usually stay in Hiltons EXCEPT at Disney World. Wow, what a mistake we've made in the past! This hotel/resort is exceptional.

Marathon: The hotel catered to the runners like crazy. They had a party at 3AM (time to go to the park!), a goodie bag was given to my wife upon check in, the bus to park was faaaast, and there even was a private reception/lunch for the runners - sponsored by the hotel. Seriously, you can spend more at a Disney property and not get treated like a VIP.

Hotel: The room was very clean, and the staff is professional. Even the lobby smells good. My wife and I are picky travelers - and we travel a lot. This is our new home base when in Orlando.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando Bonnet Creek

Address: 14100 Bonnet Creek Resort Lane, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Orlando
#7 Spa Hotel in Orlando
#9 Green Hotel in Orlando
#14 Family Hotel in Orlando
#16 Romantic Hotel in Orlando
#16 Business Hotel in Orlando
#23 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando Bonnet Creek 4*
Number of rooms: 1001
Reservation Options:
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Also Known As:
Hilton Orlando Bonnet Creek Hotel Orlando

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