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“Large rooms/units with full facilities” 4 of 5 stars
Review of Parc Soleil by Hilton Grand Vacations Club

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Parc Soleil by Hilton Grand Vacations Club
4.0 of 5 Hotel   |   11272 Desforges Avenue, Orlando, FL 32836   |  
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Ranked #31 of 326 Hotels in Orlando
Toronto, Canada
Top Contributor
109 reviews 109 reviews
43 hotel reviews
Reviews in 53 cities Reviews in 53 cities
90 helpful votes 90 helpful votes
“Large rooms/units with full facilities”
4 of 5 stars Reviewed November 30, 2012

This is about the best of this place. The units are clean and spacious. The hotel/condo sits in the middle of a large field as plans are afoot to add numerous towers to the complex and you enter via a construction area. Finding our unit was not that straight forward at night.... There is a restaurant and grocery shop on the main floor if you would prefer to not go to the Walmart or Publix nearby. The large pool area is nice to look at (and relax around) but three feet deep water is not too much fun for teenaged boys. There are malls and restaurants nearby as well as the usual Orlando amusement parks. We went to Universal which was a ten minute drive away.

We stayed here as part of Hilton's offer to get us to join their time-share program (which we passed on). It was after the Thanksgiving weekend so crowds were minimal.

Would probably stay elsewhere should we return again mainly due to the pool.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,493 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (400)
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Winnipeg, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 27, 2012

Having taken the invitation to visit their 2 year old resort property, it met our expectations and we enjoyed the amenities available to us. Our studio was huge compared to industry standards. The bathroom was over sized as well. Unfortunately sound between adjacent rooms travels well and we could hear our neighbours quite easily, especially the two undisciplined kids.
Best part was the vacation club presentation. They were very professional with little to no pressure. It appeared they had no problems with our decision and delivered our promised gifts with no attitude or resentment. You can tell they did their due diligence before offering the program which is quite unique and worthwhile listening to. Fairly close to good shopping, groceries, restaurants, etc. Would stay there again.

Room Tip: Request a room 6 floors up or higher that faces Epcot and WDW. The evening fireworks are worth watc...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlothian
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 26, 2012

Stayed here for two nights before leaving on Disney Cruise. The rate was great for one bedroom unit. Full kitchen and the bathroom was amazing. Very modern and new. Great tub! The pullout was as comfortable as the bed-not your ordinary pullout with thin mattress and springs in your back. Great pools and slides for kids. Restaurant was amazing for both dinner and breakfast. Great service and TV's to watch football! Cannot say enough good things about this place!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Albuquerque, New Mexico, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 24, 2012

This was by far the best place I've ever stayed. Everything was perfect from the awesome pool to the full kitchen. We had a two bedroom suite where the second bedroom was a normal hotel room but my son loved having his own kitchenette. The maid only comes once a week but you can get more coffee, towels, etc any time you need it. The kitchen has pretty much everything you need including a stove, full refrigerator, microwave, and dishwasher.

Room Tip: Try to get higher up on the SE side of tower 2 so you can get a great view of the pool or I believe...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
93 reviews 93 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed November 24, 2012

We stayed on this hgvc for at least 7 or 8 times...all of them were extended stays. The suite is great, so functional and beautiful, the balcony is a great benefit...important for me! But this hotel is not upon Hilton standards at all. The frontdesk employees are always smiling and apologizing for everything you mention but they are never willing to solve the issues. When you ara an elite member you can just throw your card away since you only get two bottles of water and 2000 extra points. Big issue is the parking. When you come back late in the hotel you got no parkingspace at all. People looking for disabled parking never got a chance at all! Yeah, if you stay here whole day long. Before the beds were fantastic but I don't know what happened with it but our whole party is complaining of very bad backache! Not able to sleep at all. The housekeeping issue is a returning problem as well. When you are coming back in the hotel let say around 5pm or 530pm don't be surprised if housekeeping didn't take care of your room! Items ate missing in kitchen, you can mention this but again a big smile and apology but nothing will happen! There is nothing human or personal about this hotel, the management! You are here only to pay but service..no dear people don't expect any kind of service at all! They never want to compensate you whatever happened. For example we spend two nights in the suite whith a broken airconditioning, the temperature was like 92 Fahrenheit, so pretty hot. We were not able to sleep at all. Went to the frontdesk but no they were not prepare to compensate us in any way!

So yes the property is very nice but a lot of issues concerning to the service, housekeeping, parking etc. This is the first time I write a review because we didn't want to complain in public. We mentioned everything over and over again to the management but forget about this. Every effort is for nothing and a waste of time. Oh, and last stay we had to extend our stay with a few nights but us was told no we are not able to extend your stay. If you will get very ill they are just kick you out of the hotel. Terribly and a shame for the fact that they call this a Hilton!

  • Stayed October 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, Manager at Parc Soleil by Hilton Grand Vacations Club, responded to this review, November 29, 2012
Thank you for taking the time to post your comments and feedback. I am delighted you find the resort beautiful and have stayed with us many times however, disappointed the service you encountered has been less than adequate. I have shared your comments with our management team who are working diligently to keep this from happening to our future members and guests.
We value your loyalty to Hilton and strive to deliver a first class experience.

Alexandra Daley-DiLibero
Resort Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 21, 2012

We found our trip to Parc Soleil very relaxing. They have wonderful one bedroom suites - very large and well-equipped - and if you need an accessible suite with a walk-in shower, this is the best ever walk-in shower. The accessible suite is very near the elevators, a major plus for walking challenged. Also, the the walk-in shower has dual showers, one for the disabled individual at a lower height and one for the other family members at a regular height. The shower curtain is perfect and doesn't let the water escape as some other walk-in showers do. One downside of the accessible suite was the view - we had a view of the roof of the parking garage. The swimming pools are lovely, both shallow and deep and you can leave the more active pool to swim at the reflecting pool, if you prefer a quieter venue. The whirlpools are a great temperature - nice and hot. Overall, I would recommend having a car if you stay at this resort, as you tend to feel a bit cut off from Orlando shopping, dining etc. If you are looking for downtime & relaxation, you will definitely get it here.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicagol, IL
Top Contributor
106 reviews 106 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 17, 2012

This was our second stay at Parc Soleil. My husband and i have been owners at HGVC at Sea World since 2000. We have stayed at all three of the Hilton properties in Orlando and though they are all very nice, currently this is our preferred place to stay. It may have something to do with the fact that this is the newest of the 3 properties, therefore the units are in very good condition,very clean with furnishings that are in good condition. The people working here are wonderful. The restaurant on site is very good and though we had a car and there are many wonderful restaurants nearby, we chose to eat here a number of times. We were here for 2 weeks, using up timeshare time that would have been lost if not used by Dec.31 and this is a long time, but the amenities and comforts of home made it a very pleasant experience. The reason I didn't give it an excellent review is because there really isn't an area for adults only here. There is one pool that I believe is supposed to be adults only but, there does't seem to be any enforcement of this. I do understand, Orlando is where families go to vacation, it would just be nice if the Hilton properties there would give some consideration to the mature adults who come without children. Will definitely be back.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parc Soleil by Hilton Grand Vacations Club

Address: 11272 Desforges Avenue, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Orlando
#21 Family Hotel in Orlando
#36 Romantic Hotel in Orlando
#60 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Parc Soleil by Hilton Grand Vacations Club 4*
Number of rooms: 312
Official Description (provided by the hotel):
Located on 52 acres in the heart of the attractions area in Orlando, Parc Soleil Suites by Hilton Grand Vacations is in close proximity to famous local attractions including Walt Disney World®, Universal Orlando®, SeaWorld® Orlando, Aquatica®, and is convenient to I-4 and more than 94 championship golf courses. Parc Soleil Suites features stylish studios and roomy one and two bedroom suites with balconies. ... more   less 
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Also Known As:
Parc Soleil By Hilton Grand Vacations Club Hotel Orlando
Hilton Grand Vacations Club Orlando

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