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“Location,location” 5 of 5 stars
Review of Extended Stay America - Orlando - Lake Buena Vista

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Extended Stay America - Orlando - Lake Buena Vista
2.5 of 5 Hotel   |   8100 Palm Parkway, Orlando, FL 32836 (Formerly Extended Stay Deluxe)   |  
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Ranked #199 of 327 Hotels in Orlando
Hollandale, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Location,location”
5 of 5 stars Reviewed 2 days ago NEW

This hotel is is reasonably priced, it's pet friendly its in a perfect location for what we ended up doing in orlando. We couldn't have found a better place. The room was clean. Very nice people working there. We couldn't complain about it.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    49
    73
    36
    9
    14
See reviews for
109
34
2
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Farmington Hills, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

This is located very close to Disney and nice services. This makes vacation easy and relaxing. However, the rooms are small and old. We had room which had strange odor in refrigerator, dusty odor inside the room.

  • Stayed January 2015, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 4 days ago NEW

The desk staff were very friendly but the maids did not do a good job. I only wanted service once a week but they couldn't even do that! I had to ask them to return to clean the bathtub. The following week the bathtub was not clean & also the floor was not swept.

  • Stayed January 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review, 2 days ago
Thank you so much for sharing your experience with us. I am so proud of my front desk staff for providing great customer service; however, It was disheartening to read that you experienced an issue with housekeeping schedule and service. I will be reviewing schedules with my housekeeping staff to ensure that your experience is not repeated. Once more, thank you for posting your review. We hope you will visit with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austria
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for 18 days .. Rooms are clean , staff are friendly , central , enough parking space , supermarkets very nearby, "breakfast" was passable ( enough to Keep you going ) Croissants , begels hot coffe and orange Juice, The fact that rooms have small kitchen Areas saved us a LOT of Money not having to go out to eat and Catering for ourselves.. what else is there to say ... ??? oh yes ... why 4 and not 5 points :-D .. well .. 1 ) we took a room on the ground floor which was not the best thing to do due to the fact that when the guests in the room above you move then you think that a herd of elephants are on the run .. which means top floor People ( be the annoyer not the annoyed :-D ) 2) after 18 nights are backs were killing us , meaning the matrasses aren´t THAT good .. but we are planing a trip back to Orlando next year and we WOULD stay there again .. THAT about sums it up !
I´d be lying if i would write that it was 100% here ´cause it wasn´t, but those who spend there time complaining about loose tiles or uploading pictures of cobwebs ( which i have personally seen in 5 star holtels too ) .. why don´t you all just stay in your spiderless perfect homes ! It´s a room to sleep in for a short time of the year .. Enjoy your Holidays .. we did !

Room Tip: Top floor :-D
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  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I had an event occurring nearby the Buena Vista Area, after looking through hotels.com I realize this will be the best value. So these are the cons and pros according to my personal experience:
CONS: Itchy beds, bathroom supplies limited(only soap), bathtub drain cover full of mildew, weekly house keeping (they are very green props for that), just One mirror, only one hook for towels and is a Grab and Go Breakfast is free but is limited, since you get a full kitchen, if you want eggs make them in your room.
PROS: Full kitchen, Full Fridge!!!, two closets!!!, with extra hangers, free parking if you need more than one, they gladly will grant you a parking permit and price.
Simply you get what you pay. I would recommend this hotel to anyone who wants to have a full kitchen and free parking.

  • Stayed January 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review, 5 days ago
Thank you so much for sharing your experience with us. Please accept our apologies that you found the bed to be itchy. Your comments will be helpful as we continue to improve our guest experience. Still, we are happy to know that we were able to provide you with a great value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
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Port Saint Lucie, Florida
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband & I stayed for 4 nights, was just ok. Air conditioner cooled only half of the room. Couldn't sit on the couch it blew right on us, but in bed it was too warm. Very harsh towels, blanket worn with holes, a broken mirror on the closet door, to name a few. We stayed here because we have a small dog, and you are allowed to leave him in the room unattended. A fee of $25.00 a night is reasonable. The breakfast is cereal, white bread, white bagels apples, oranges and yogurt. 2 toasters and not enough seating when there are many families. When we checked out I told the front desk the trash can with the ashtray on top should NOT be right at the entrance to the hotel. Each time we walked in or out we went through lots of smoke and smokers blocking the door. I guess if you have a large family and need a kitchen this is an ok place to stay. Offered light service for the room only once. If you like a bit more comfort, not for you. We won't be going back. And to top it off, we were told the 20% discount would be added at checkout, it wasn't, good thing I checked and questioned it. She then applied it, and apologized.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I traveled with my husband and two teenagers, and stayed for 13 days. The hotel/room was exactly what was showed on the pictures on the internet. The room/hotel is simple but the room was very clean and very spacious. They offer hosekeeping once a week and a light touch-up everyday.
We stayed in a room with two queen sized beds, plus a queen sized sofa bed, so we were very well accomodated. Beds were very good, so we had good rest after spending the days at the parks.
Some of the pillows smelled badly, and the towels were quite old. My only suggestion to the hotel is that ot needs to offer better towels and use pillow protecting linings.
Breakfast very simple, but with a full kitchen, we bought our own food.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Orlando - Lake Buena Vista

Address: 8100 Palm Parkway, Orlando, FL 32836 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#23 Best Value Hotel in Orlando
#165 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orlando - Lake Buena Vista 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Extended Stay Deluxe Orlando - Lake Buena Vista Hotel Orlando
Extended Stay Deluxe Lake Buena Vista
Orlando Extended Stay

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