The chain of hotels in the area is mindboggling, but the staff at the Extended Stay was excellent! They kept the hotel as up to date as possible, but it was clean and the staff was extremely friendly. I was told at the time of check in that my discount (20%) for early reservation would be applied at time of checkout. Latonya at the front desk was polite, friendly, and just overall terrific. She gave directions to nearby grocery stores and restaurants which was extremely helpful. The continental breakfast was adequate and plentiful. My daughters used the heated pool and had a blast in the chilly outside weather ( stayed in the 50s).
My wife was sick with the flu and we had to leave before checkout the next morning but our discount was not applied to our bill. I called a couple of days later and spoke to Theresa, who immediately took care of it and was extremely friendly.
Overall. the room was nice and large, had adequate amenities, and had easy access. The Wi-Fi would fade in and out which would cause disruption to the kids games ( oh the humanities! lol) but the value and the size of the rooms made up for any issues.
I will definitely stay there again and recommend this hotel!
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- Also Known As:
- Extended Stay Deluxe Orlando - Lake Buena Vista Hotel Orlando
- Extended Stay Deluxe Lake Buena Vista
- Orlando Extended Stay