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“True Home Away From Home” 5 of 5 stars
Review of Extended Stay America - Orlando - Lake Buena Vista

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Extended Stay America - Orlando - Lake Buena Vista
2.5 of 5 Hotel   |   8100 Palm Parkway, Orlando, FL 32836 (Formerly Extended Stay Deluxe)   |  
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Ranked #201 of 326 Hotels in Orlando
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“True Home Away From Home”
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel while on a Disney vacation with 3 children.The room was spacious, clean, and comfortable for our 5 day stay. Check-in was efficient and staff was friendly, professional, and readily available for any questions or concerns. This location offers many amenities (pool, hot tub, fitness center, outdoor grill, printing station, laundry, and vending). Its location was very close to Disney parks, shopping and restaurants (less than 10 minutes). The cost for 5 nights was very inexpensive and one would probably think the hotel was a cheap, rundown hotel; but it was totally the opposite. Very nice hotel and would definitely stay here again on my next visit to this area.

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review, 2 weeks ago
It is so rewarding to read that you had a outstanding stay with us. We want to thank you for your comments. I am glad to read that you were pleased with your spacious, clean, and comfortable room. I am also pleased to read that our staff was efficient, friendly, and attentive to any questions or concerns. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
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159 reviews from our community

Traveler rating
    45
    64
    30
    7
    13
See reviews for
100
28
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 3 weeks ago

We stayed here after deciding to drive straight through to Orlando . When we pulled up we realized we stayed here 11 years ago when it was another name . Check in was very easy and staff was helpful . Got into the room and it looked the same biggest problem the air is on the window with the sofa bed and the tv had to be shared with the beds and the sofa bed its in a weird place and you really do not need the other closet put the tv there and a mirror on the wall , also the vanity feels like it was put in by a very short person . It was fine for the price and breakfast was nothing we would have eaten it was very basic and very institutional looking.

Stayed October 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review, 2 weeks ago
Thank you so much for posting a review of our property. I am glad to read that you received helpful service from my staff. However, I do apologize that the set-up of your room did not meet your needs. Your feedback on our furniture placement will be useful to us as we continually work to improve our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
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West Palm Beach, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

As I said, pet friendly for $25 per day, inexpensive, clean and comfortable. Has a pool. And It has a little kitchen.
But you have to ask for any dishes, or cooking utensils needed. No coffee pot or toaster without requesting it. We just stayed one night and didn't get them so can't say what you get or if it's easy.
They have a mediocre, well, very mediocre, breakfast where you can get coffee, juice, and stuff.

To finish on a positive note they have a disney shuttle twice a day. I'd go back.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review, 4 weeks ago
Thank you for posting such a wonderful review of our hotel. I am glad to read that you were pleased with your room, our grab-and-go breakfast, our location and the shuttle service we provide. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. It would be our pleasure for you to repeat your experience with us in the future.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

I would recommend this hotel to everyone who has a dog!!! They give you a sign you can put on the door so ur pet will not be disturbed by housekeeping. Staff and room were great! If you plan on visiting more thank just Disney stay here. Close to universals, Disney, shopping, and restaurants

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review, 4 weeks ago
Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had a fantastic stay with us. Thank you for your comments. I truly appreciate your comments regarding our staff and our accommodations for pets. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 18, 2014

The room smelled bad and the carpet was dirty. The bathroom lights where extremely noisy as it was the AC. We could'nt sleep with it.The breakfast is very bad. All looked past due and the selection of food was very limited.
Finally, the complementary shuttle service only goes to Epcot and it has very bad return schedules.

  • Stayed October 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 16, 2014

We arrived late at the hotel. The bathroom was dirty; clogged sink...terrible. When we booked the hotel, there was breakfast includded. Uauuu, the breakfast was: milk, juice,coffee, bagel with cream cheese (in work days) and waffle with butter (at weekends). Is this breakfast?
As the rooms have kitchen and the cleaning was poor, some cockroach appeared. Well, I´m not going to indicate it to anyone.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review, October 17, 2014
Thank you for the feedback about your stay at our hotel. I sincerely apologize that your room had cleanliness issues and that you experienced pests during your stay with us. In response to your review, I will be reviewing our cleanliness standards with my housekeeping staff and we will contact our pest services company. As well, I do apologize that our grab-and-go breakfast did not meet your expectations. I will share your feedback with upper management so that we can work to improve our selection. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at obv@extendedstay.com. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
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Kamloops, British Columbia, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 15, 2014

We stayed for one night on a return trip and chose this hotel because of the amazing value, what we payed ($70 US) included a large studio suite with fully equipped kitchen, laundry facilities, wifi, parking, breakfast AND it has a large/clean pool with hot tub. The staff were beyond friendly (young girl in the evening was so sweet). This place is perfect for families! Extremely close to downtown Disney, Sea World and other parks. You don't get charged "resort fees" yet you get everything a resort offers (maybe not the kid activities put on during the day by the pool, but you're in Disney World! Who spends the day at the hotel). Overall, a great hotel! They exceeded my expectations.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review, October 17, 2014
Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the friendly staff. I'm glad that you found great value at our hotel, and that you appreciated our location close to attractions and theme parks. I am so thrilled that we exceeded your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Orlando - Lake Buena Vista

Address: 8100 Palm Parkway, Orlando, FL 32836 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#162 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orlando - Lake Buena Vista 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Extended Stay Deluxe Orlando - Lake Buena Vista Hotel Orlando
Extended Stay Deluxe Lake Buena Vista
Orlando Extended Stay

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