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“You may not want to do an online check-in” 4 of 5 stars
Review of Disney's Port Orleans Resort - Riverside

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Disney's Port Orleans Resort - Riverside
3.5 of 5 Resort   |   1251 Riverside Dr, Lake Buena Vista, Orlando, FL 32830 (Formerly Dixie Landings)   |  
Hotel amenities
Ranked #63 of 329 hotels in Orlando
Akron
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
“You may not want to do an online check-in”
4 of 5 stars Reviewed December 3, 2012

When arriving on the morning of November 23, 2012 we had already done an online check-in telling them we would arrive at 7:00 a.m. Upon arriving the lobby was full of people trying to check in regularly and people like us who had already checked in online. We waited one hour and 30 minutes before we could check in, it was horrible. I asked to speak to the manager after waiting about 45 minutes, there was two people checking us in, and it wasn't going very fast. I asked what the problem was since we had had to tell what time we were arriving and the rest of the online people checking in had also had to give a time for check-in. She said she was sorry more times than I care to count but really didn't do anything until I asked why the people at the concierge's desk (there were three workers over there) couldn't help check someone in. She said they weren't trained for that, I told her that was not true I was almost sure, and when I returned to my place in line and there were no other people wanting to use the consierge's desk, all of a sudden they were checking guests in. It wasn't a very good start to our "magical movements" at Disney. The properly overall is quite nice with a lot of woods and trees, Our room had been remodeled since our last stay and was clean with a bed that now comes folding out of the wall. We had two queen beds and the Wi-Fi worked well for my husband in our room, it was a nice addition.

Room Tip: Try to choose a room close to the parking lot and on the first floor so you don't have to carry...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (910)
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Tampa, Florida
Top Contributor
73 reviews 73 reviews
15 hotel reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 3, 2012 via mobile

We liked it a lot!
We had a standard room with 2 queens bed, nothing to complain about! The room was clean and nicely decorated and furnished, big bathroom.
There's an empty mini refrigerator to storage any perishable food or refreshments, which turned out extremely useful for us traveling with our 13 months old son.
Every day we got new shampoos and soaps (have to remark it as a pro since the last time we came to Disney World and spent the weekend at the Caribbean Beach Resort had no refills at all).
The resort has all the comforts you may want: pool,store market, playground, boat shuttle to downtown Disney, nice river walk.
Best deal!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 3, 2012

Disney does not disappoint and this was an incredible place to stay. We had a newer room Furnished by "Princess Tiana" and the decor and extras were just stunning. The small details - the faucets looking like magic lamps and the details on the headboards that allowed fireworks to go off in the dark - these little things just made my kids smile to no end. The room was comfortable and clean and the staff did a great job every day of leaving something different for the kids to notice. It was easy to tell that this room had been updated, but the fact that the staff takes great care to clean and fix things was obvious because the room did not have a feel like thousands of other families had stayed there before me.

The grounds around the hotel are fantastic and you really feel the Southern Charm. There is a bit of walking to get around and at the end of a long day - that is a bit much - especially if you want to go to your room and then back for drinks at the food court, but by being spread out - the sleeping are was always quite and we were not disturbed by the large number of people. Both My wife and daughter mentioned how when we were near our room it felt like we were the only guest, but when you went to the food court - you could see we were one of thousands of guests. Amazing.

The gift shop, food court and lobby were all very nice - they were very typical Disney - with lots of choices and many people willing to help out. The ride from the hotel to Downtown Disney via boat was a nice option and allowed for some variation from the buses.

Overall as a midlevel resort - the cost and amenities make this a great place to stay.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, Pennsylvania
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 3, 2012

We stayed at the Disney World Port of Orleans-Riverside from Nov 26th thru Dec 2nd. We booked the Royal Rooms which had Disney princess pictures, light up royal headboards, overall royal themed decor, and even Aladin lamp sink faucets(rooms also had mini fridges). Our party consisted of 2 grandparents, 2 parents, two sons (10 & 7), and daughter 2.. The enire group enjoyed the rooms. We stayed in rooms 9749 and 9750. The rooms were a short walk to the lobby, gift shop, dinning hall, pool, and south bus terminal. I would stay in this same section of the hotel again when we return. Rooms were very clean and resort grounds were extremely clean. Buses to and from this resort were always on time and there was always plenty off room. We ate at the quick sevice resturant for one breakfast and one dinner. The selection was good and the food was above average.
I recommend taking advantage of the Magic Express if you are flying into Orlando. We checked or bags in Pittsburgh and never had to touch them at Orlando. They were delivered straight to our rooms. Going home did curb side check-in outside the hotel lobby. Very nice feature..

I highly recommend this hotel if you are traveling to Walt Disney World.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando Lover in Cumbria
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 1, 2012

We stayed here for 14 nights from the 13th November. This is our second time at this hotel and we just love it.
As a family of 5 it can be hard to find a Disney hotel that will fit us all for a good price.
The room Buliding 16 room 6 was a good size with 2 king beds and a pull out bed. The room was nice and clean (i am not the type of person to look under beds and pull my finger along skirting boards, I am on holiday after all)
Our Mousekeeper kept the kids amused with different towel animals.
The resort is big but the setting is amazing, it's not in your face Disney but does not lose the Disney Appeal, the kids loved all the wildlife around the hotel.
No problem with the busses or the water taxi to downtown Disney.
My only little moan is that the rooms do not have much draw storage space but we just got on with it.
We have stayed at the Animal Kingdom Lodge, all the All Star Resorts and this is the only hotel we would now stay in.

Room Tip: Ask for a room close to the food hall we recommend Block 16 or 17 as they are close to a small quiet...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
176 reviews 176 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed December 1, 2012 via mobile

Ok, so we didn't sleep at this resort this trip. However, we love Riverside so much and enjoy their large gift shop so much that on our last night we ate at the food court, walked the grounds, and did our shopping. There is a charm here that for us none can compare. We were so sad we didn't stay this visit but we were traveling with a party of 6 instead of our usual 5 so we opted for the cabins. We've decided next time we will pay the extra $$ and just get adjoining rooms at Riverside. It will forever be our home away from home

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 30, 2012 via mobile

Resort is old. The bathrooms are tiny with little to no privacy. The wifi is terrible and if you move 2 ft froom your room it doesn't work. Your cell phone won't work in the rooms. The food is terrible. We had two decent meals the whole week. Everything is expensive. Lunch is about $75 for 3 people and $150 for dinner. Just ok at best. Mickey merry parade is a ripe off!

  • Stayed November 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Disney's Port Orleans Resort - Riverside

Also Known As:
Disneys Port Orleans Resort
Port Orleans Riverside
Port Orleans Disney
Disney Port Orleans Riverside
Port Orleans Resort
Port Orleans Riverside Resort
Orlando Port Orleans Resort
Port Orleans Disney Resort
Disneys Port Orleans Resort Riverside
Disneys Port Orleans Riverside
Address: 1251 Riverside Dr, Lake Buena Vista, Orlando, FL 32830 (Formerly Dixie Landings)
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 Top resorts Hotel in Orlando
#16 Romantic Hotel in Orlando
#60 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Disney's Port Orleans Resort - Riverside 3.5*
Official Description (provided by the hotel):
Disney's Port Orleans Resort – Riverside was inspired by rural Louisiana. You'll feel welcomed back to a time and place where everything seems to move a little slower and simple pleasures flourish like magnolia blossoms in the springtime. ... more   less 
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