Disney does not disappoint and this was an incredible place to stay. We had a newer room Furnished by "Princess Tiana" and the decor and extras were just stunning. The small details - the faucets looking like magic lamps and the details on the headboards that allowed fireworks to go off in the dark - these little things just made my kids smile to no end. The room was comfortable and clean and the staff did a great job every day of leaving something different for the kids to notice. It was easy to tell that this room had been updated, but the fact that the staff takes great care to clean and fix things was obvious because the room did not have a feel like thousands of other families had stayed there before me.

The grounds around the hotel are fantastic and you really feel the Southern Charm. There is a bit of walking to get around and at the end of a long day - that is a bit much - especially if you want to go to your room and then back for drinks at the food court, but by being spread out - the sleeping are was always quite and we were not disturbed by the large number of people. Both My wife and daughter mentioned how when we were near our room it felt like we were the only guest, but when you went to the food court - you could see we were one of thousands of guests. Amazing.

The gift shop, food court and lobby were all very nice - they were very typical Disney - with lots of choices and many people willing to help out. The ride from the hotel to Downtown Disney via boat was a nice option and allowed for some variation from the buses.

Overall as a midlevel resort - the cost and amenities make this a great place to stay.

We stayed at the Disney World Port of Orleans-Riverside from Nov 26th thru Dec 2nd. We booked the Royal Rooms which had Disney princess pictures, light up royal headboards, overall royal themed decor, and even Aladin lamp sink faucets(rooms also had mini fridges). Our party consisted of 2 grandparents, 2 parents, two sons (10 & 7), and daughter 2.. The enire group enjoyed the rooms. We stayed in rooms 9749 and 9750. The rooms were a short walk to the lobby, gift shop, dinning hall, pool, and south bus terminal. I would stay in this same section of the hotel again when we return. Rooms were very clean and resort grounds were extremely clean. Buses to and from this resort were always on time and there was always plenty off room. We ate at the quick sevice resturant for one breakfast and one dinner. The selection was good and the food was above average.
I recommend taking advantage of the Magic Express if you are flying into Orlando. We checked or bags in Pittsburgh and never had to touch them at Orlando. They were delivered straight to our rooms. Going home did curb side check-in outside the hotel lobby. Very nice feature..

I highly recommend this hotel if you are traveling to Walt Disney World.

We stayed here for 14 nights from the 13th November. This is our second time at this hotel and we just love it.
As a family of 5 it can be hard to find a Disney hotel that will fit us all for a good price.
The room Buliding 16 room 6 was a good size with 2 king beds and a pull out bed. The room was nice and clean (i am not the type of person to look under beds and pull my finger along skirting boards, I am on holiday after all)
Our Mousekeeper kept the kids amused with different towel animals.
The resort is big but the setting is amazing, it's not in your face Disney but does not lose the Disney Appeal, the kids loved all the wildlife around the hotel.
No problem with the busses or the water taxi to downtown Disney.
My only little moan is that the rooms do not have much draw storage space but we just got on with it.
We have stayed at the Animal Kingdom Lodge, all the All Star Resorts and this is the only hotel we would now stay in.

Ok, so we didn't sleep at this resort this trip. However, we love Riverside so much and enjoy their large gift shop so much that on our last night we ate at the food court, walked the grounds, and did our shopping. There is a charm here that for us none can compare. We were so sad we didn't stay this visit but we were traveling with a party of 6 instead of our usual 5 so we opted for the cabins. We've decided next time we will pay the extra $$ and just get adjoining rooms at Riverside. It will forever be our home away from home