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Holiday Inn Express Hotel & Suites Universal Studios Orlando: Traveler Reviews

2.5 of 5
5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
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Holiday Inn Express Hotel & Suites Universal Studios Orlando
Ranked #118 of 328 hotels in Orlando
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347 reviews from our community

Traveler rating
    124
    141
    49
    18
    15
See reviews for
Families
144
 
Couples
98
 
Solo
19
 
Business
27
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Great late night choice for a room.”
4 of 5 stars Reviewed November 21, 2012

My fiance, my sister and myself drove all the way from southern Indiana to Orlando only stopping for gas and food. About a 14 hour drive total. We arrived around midnight or so and after calling a few places in the area, this had the best rates. We went up to our room, which was very clean, and got ready for bed. When the lights were off we (well, I) noticed too much light coming through the window. I had to take a blanket and hang over the thin curtains to block out the light. After that I laid back down only to notice all the light coming from the door. A couple towels remedied this problem too and then sleep was amazing. The bed was comfortable and big. The shower was also nice and big. The breakfast in the morning was pretty good and the overall experience was good. All in all I would stay here again, I would probably just go ahead and buy a sleep mask.

Room Tip: Bring a sleep mask if you are light sensitive.
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Trav_3897 about Holiday Inn Express Hotel & Suites Universal Studios Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review
November 27, 2012
Thank you for the review and we apologize you had some light issues, however it sounds like you still enjoyed the stay. We do have black out drapes on all of the guest room windows that will cover the entire window. Have a great Holiday season.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Nice Family Hotel”
4 of 5 stars Reviewed November 20, 2012

My family and I recently stayed at the Holiday Inn across from Universal Studios in Orlando.
The hotel was clean, well decorated, and the service was excellent. Everthing was pleasant, no complaints. We stayed for free using our miles, so I can't speak about the overall value, but we would definitely stay here again. The location is excellent if you plan to go to Universal. We walked one day and they have shuttles available if you prefer. We stayed with three kids, so 5 of us in a suite and it was spacious with plenty of ammenities. No complaints.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask mjplus4 about Holiday Inn Express Hotel & Suites Universal Studios Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review
November 27, 2012
We are so happy to hear your family enjoyed the stay with us. Thank you for the great review and we hope to see you again in the near future!
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Baltimore, Maryland
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Had a Wonderful Time”
5 of 5 stars Reviewed November 16, 2012

Stayed here with the kids to go to the local attractions, and everyone was very helpful. The staff was pleasant, particularly the ladies in the breakfast and the front desk. We enjoyed it, and will definitely stay here again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LC1914 about Holiday Inn Express Hotel & Suites Universal Studios Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review
November 27, 2012
Thank you for choosing this Holiday Inn Express to bring your family to enjoy the attractions. Thank you for the nice review and we look forward to seeing you again. Have a good day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great nights sleep”
5 of 5 stars Reviewed November 13, 2012

The Holiday Inn has the most comfortable hotel bed I have ever slept in.Also forgot my charger. Left it plugged in and called the hotel. They found it and will send it Federal Express to me. I am very happy. Great customer service.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Caroline R for Orlando
Ask Caroline R about Holiday Inn Express Hotel & Suites Universal Studios Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review
November 27, 2012
Caroline,

Thank you for the review and we are glad you enjoyed a good night's sleep. Happy to hear we delivered the customer service you expected! Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lenexa, Kansas
1 review
“Great place to stay!”
5 of 5 stars Reviewed November 7, 2012

The hotel was in a great location. The cinnamon rolls at breakfast were terrific! There were many choices. Sausage patties, sausage links or bacon were offered every day, as well as bisquits and gravy. The bed was very comfortable and the view of Universal & the sunset was lovely too!. Very helpful staff! They helped us with restaurant recommendations, cab rides to Universal for early admission, anything we asked for! Several restaurants were in walking distance of the hotel, which was great since we didn't rent a car. The pool was nice too...it was just the right size & was heated. Thanks for everything! We loved staying there! Ann & Deni

Room Tip: Ask for a room away from the ice machine, and one with a view of Universal
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MustangDeni about Holiday Inn Express Hotel & Suites Universal Studios Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review
November 27, 2012
Hello Ann and Deni,

Thank you so much for the great review. We are happy to hear you enjoyed the breakfast and that our great staff was helpful! We hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando
Orlando Holiday Inn
Address: 5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#103 Business Hotels in Orlando
#128 Family Hotels in Orlando
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Closest Holiday Inn Express Hotel to Universal Orlando Just steps away from Universal Studios and 10 minutes from the Orlando Convention Center, our central Orlando hotel offers both comfort and convenience. If you are looking for lodging near Orlando theme parks, look no further than our charming Orlando hotel, conveniently located at the intersection of Florida s Turnpike and I-4. Easy access to popular Orlando attractions like Walt Disney World Resort and SeaWorld Orlando and Aquatica. Cruise International Drive, also known as I-Drive , for the best shopping, restaurants and entertainment in Orlando. Prime Outlets, Festival Bay, and Mall at Millenia are all five minutes away. Also, we are only 15 minutes away from downtown Orlando. During your Orlando business trip, you will be impressed with the accommodations our Orlando hotel provides. From a central location near the Orlando/Orange County Convention Center, to our well-equipped Orlando hotel meeting rooms, complete with high-speed Internet access and accommodations for up to 50 people - our hotel near Universal Orlando is the perfect place to stay during your visit to Orlando, FL. While vacationing in Orlando, enjoy several hotel amenities including free high-speed Internet access, pool heated (seasonally) and hot breakfast buffet. Book your reservation today and enjoy our great Orlando hotel deals and rates. Must be 21 years of age with valid credit card at check in. ... more   less 
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