We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worth the price.” 5 of 5 stars
Review of Hard Rock Hotel at Universal Orlando

Save Saved
You added Hard Rock Hotel at Universal Orlando to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hard Rock Hotel at Universal Orlando
4.0 of 5 Hotel   |   5800 Universal Blvd, Orlando, FL 32819   |  
Hotel amenities
Ranked #48 of 328 hotels in Orlando
GreenLeadersBronze level
New Jersey
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Worth the price.”
5 of 5 stars Reviewed October 1, 2013

Great time. Room clean and modern. Beds comfortable. I didn't hear any noise. Nice coffee/tea pods in room. washer and dryer on floor convenient, can just use your credit card. Short walk to parks. Can not beat fast past, you save so much time and more time to relax. If going to universal would not stay anywhere else.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,544 people have reviewed this hotel

Traveler rating
    1,905
    1,031
    344
    173
    91
See reviews for
2144
481
23
124
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (624)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Stoughton, Massachusetts, United States
1 review
5 of 5 stars Reviewed October 1, 2013

My daughter and I had a fantastic stay at the Hard Rock and a great time at Universal. The hotel is very clean, comfortable, and convenient. Proximity to the park is a huge benefit and worth the small premium.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sutton Coldfield
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2013

From the moment you arrive at this beautiful five star hotel in Orlando you are treated like Rockstars! The VIP treatment continues with every member of staff striving to make you feel really very special! The rock memorabilia displayed around the hotel is like a guitar art gallery, with many treasured pieces dotted around not only in the lobby but on all the floors also. The Kitchen has on display chefs "whites" worn by many famous musicians who have cooked in front of an audience of fellow guests. Outside, all of the communal areas from the famous guitar fountain outside the front entrance, to the gardens surrounding the hotel are all taken care of immaculately with some beautiful and unusual plants. The pool has its own sandy beach and an underwater sound system! It also has a water slide which thankfully is not exclusively for kids!! There are lifeguards on duty until 11pm and 12pm at the weekend. There is lots to do around the pool eg: table tennis, volleyball, pool games but the daily live music is what makes this area special. They even have movies which you can watch from in the pool on certain evenings. There are two sister hotels, the facilities of which you have access to, which include a Spa where various relaxing beauty treatments are on offer, other choices of restaurants which include an Italian with its own Opera singer and a Sushi Restaurant. There is so much to say about the Hard Rock Hotel you really have to go there to experience it! The famous Palm Restaurant is on site in which the succulent steaks have a flavour all of their own, but The Kitchen Restaurant makes the best lobster bisque I have ever tasted! This is our third visit to the hotel and we will keep going back! Ninette Poole, UK

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
5 of 5 stars Reviewed October 1, 2013

A great hotel for those of you that like rock! The theme of the venue is spot on, and the rooms are clean and very comfortable. Perfect for families as well as couples or single parties. The hotel is walking distance to Universal Studios theme parks as well as the vibrant CityWalk bars and entertainment. The prices of the food and drink on-site are a little pricey, and you may find that you only use the restaurants on-site if you can't be fussed about hitting CityWalk or even the meal bargains on International Drive. All in all, we're very pleased we stayed in the Hard Rock Hotel and would stay again the next time we're in Florida.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida City, Florida
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 1, 2013

Let me preface this review by saying the hotel is beautiful as are the ground and the staff was wonderful. The problem is this property tries to bilk you for every penny you may have dropped between the seats on your couch or in your car. My wife and I have stayed all over the world at some very nice places, nicer than this place that did not cost near as much and provided more. Your room is equipped with a mini bar but for Pete's sake don't touch it. Here is an example: One mini bottle of Kettle One vodka will cost you $12.00, then add 6.5% state sales tax, 22.5%, and an additional $3.00. You could buy the 750ml bottle at the liquor store for less. Just saying... If you want room service plan on paying an inordinate amount for the food plus 6.5% state sales tax, 22.5%, and an additional $3.00. Don't believe me, look at their menus for room service, the mini bar, etc. Everything comes with plus 6.5% state sales tax, 22.5%, and an additional $3.00. You would think with the prices you pay to stay at this property parking would be included. NOPE!! Get ready to fork out nearly $20.00 a day. You want internet, get ready to pay more for that. The higher the speed the more they want. We abstained for the weekend. I have stayed at Holiday Inns that were just as nice, provided tons more amenities and free parking. About the only thing this place provides is bragging rights that you stayed at a Hard Rock Hotel and it was a ten minute walk to the parks. If you are just wanting to say you stayed at a Hard Rock then by all means. Otherwise, save yourself some money and go somewhere just as nice with all the amenities. FYI... the prices they charge to park are the same as if you did stay off property and drove/parked at the parks. We will not be staying again. And don't think by this post I am cheap. Quite the contrary in fact. However, I know when I am being rolled and we were definitely rolled. Also, I gave them a poor rating on cleanliness because they left a half eaten piece of cake in our room all weekend despite all attempts showing we were finished with it. Additionally, I gave the rooms an average rating because there was nothing special about them to be honest other than some photos of musicians. They had iphone/ipod docking stations but if you have an iphone 5 you are out of luck. Like I said, the location was nice and the property was awesome but the cost and associated costs are really not worth it.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich England
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 30, 2013 via mobile

Just spent the last 14 nights at Hard Rock Hotel and cannot recommend it enough. From the second we checked in the service was excellent. The whole staff were there to help and make your stay as enjoyable as possible. Extra touches which really stood out included free express pass for Both Universal parks, Excellent bars and Restaurants. Free shuttles to Aquatica,Wet n Wild and Sea world.


Rooms
We had a garden view room which was a good size, with toiletries being stocked daily, with use of a free coffee machine within the room.


Bars & Food
Velvet Bar had very attentive staff who couldn't do more for you, including arranging food to be delivered to the bar from The Kitchen Restaurant down stairs.

The Kitchen again had a team of great staff, food was amazing and characters such as The Simpsons were around to say hello and have photos taken. Been warned the portion sizes are huge and you do get free pretzel and corn bread as a starter

Beach Club
Food can be ordered from your sun lounger or at the bar and again service and food quality was excellent. Please note they do add on an additional 18.5% service charge, which they do point out.

Food Market
ice cream parlour/shop/snack bar stocked a wide range of drinks,ice cream and breakfast goods which were a little pricey but again convenient.

Pool
The pool had lots of space to relax round, with quite fun water slide and nightly movies playing which you could watch in the pool.

Universal Access
As you are staying on resort you do get to access Islands of Adventure 1 hour early which beats the normal queues for Harry Potter. An also included are free water shuttles from the hotel to City Walk.
We stayed for Halloween Horror Nights, and again there was a separate entrance for Hotel guests, which mean't you got into park much quicker.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 30, 2013

We stayed for three nights and were extremely impressed with the cleanliness of the rooms, the comfort of the bed, and the overall friendliness and helpfulness of the staff. Would stay here again in a second.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hard Rock Hotel at Universal Orlando? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in Orlando
#20 Green Hotel in Orlando
#43 Family Hotel in Orlando
#48 Romantic Hotel in Orlando
#78 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Official Description (provided by the hotel):
Live like a rock 'n' roll superstar at the exciting Hard Rock Hotel at Universal Orlando® You’ll feel like rock 'n' roll royalty with impeccable accommodations, a wealth of recreation and personal service and attention fit for an "A-List" celebrity. The Hard Rock Hotel is lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock 'n' roll memorabilia; the legendary Palm Restaurant and more. You don't have to be a rock star to stay at Hard Rock Hotel. But after just a few hours, you’ll definitely get used to living the lifestyle.Hotel guests also enjoy an exclusive package of theme park benefits, including:* Early Park Admission† to Islands of Adventure, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required) * Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time* And more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Amex, Priceline, Hotels.com, Tingo, Travelocity, TripOnline SA, BookingOdigeoWL, Expedia, Despegar.com, Venere, Agoda and Otel so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

Owners: What's your side of the story?

If you own or manage Hard Rock Hotel at Universal Orlando, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.