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Hard Rock Hotel at Universal Orlando: Traveler Reviews

5.0 of 5
5800 Universal Blvd, Orlando, FL 32819
Hotel amenities
Hard Rock Hotel at Universal Orlando
Ranked #34 of 328 hotels in Orlando
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2,270 reviews from our community

Traveler rating
    1,181
    693
    217
    120
    59
See reviews for
Families
1319
 
Couples
300
 
Solo
14
 
Business
70
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Very convenient!”
4 of 5 stars Reviewed February 15, 2013

This hotel was very convenient for visiting Universal Studios. We were able to walk to the park in less than 5 minutes. Also if you stay on ground you can go to certain rides in Islands of Adventure an hour early and you get Express Passes which allow you shorter lines. The hotel does have loud music playing late at night and early in the morning so bring ear plugs. Also, the walls are thin so you can often hear people in the halls. The hotel alarm went off around 7am one morning which was unfortunate. The pool area was gorgeous and the pool is heated.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Tbenton24 about Hard Rock Hotel at Universal Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Great stay”
5 of 5 stars Reviewed February 14, 2013 via mobile

Room was nice and clean, pool was great, nice restaurant, and service was helpful. We went to the park and with express passes there was no wait and the location was perfect. I would highly recommend.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Aj092010 about Hard Rock Hotel at Universal Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Perfect”
5 of 5 stars Reviewed February 13, 2013 via mobile

we stayed at the hard rock hotel for a few nights over christmas. this is the perfect place to spend christmas:) there is loads to do and you will never get bored. we were in the parks all day everyday, even christmas eve and christmas day! there are lots of things to see and do in the hotel and it is ideal for teenagers! the pool is excellent! the rooms are very clean, the service is amazing and there is overall a very friendly atmosphere. i would definately recommend visiting here for christmas and i would definately visit here again myself! :)

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask courtneyglen about Hard Rock Hotel at Universal Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frisco, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great place to stay for the parks”
5 of 5 stars Reviewed February 13, 2013

Our family of 4 had a great stay at the Hard Rock Hotel Universal. It was a very short walk to City Walk and the parks and the early entry and Express Pass options were great. The hotel itself was very pleasant and the sound system and slide in the heated pool area were excellent.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ask Tanstaafl75034 about Hard Rock Hotel at Universal Orlando
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HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review
February 21, 2013
Thank you for your feedback about the Hard Rock Hotel at Universal Orlando. We are happy to hear that you had such an enjoyable experience at our hotel! Pay us another visit soon! ROCK ON!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Averill Park, New York
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“weekend getaway at the Hard Rock Hotel”
5 of 5 stars Reviewed February 13, 2013

My husband and Irecently stayed at the Hard Rock Hotel for a long weekend getaway from New York's cold. We really liked our room, it was very clean and the service was great. We enjoyed the pool, along with the sand and the adult only hot tub, as well as the pool bar. It was very close to the Universal Park, both walking distance or using the water taxi. Also liked that we had the complimentary express pass for the park.

On the downside, refrigerators were $15/day to rent. Pretty expensive when the motel chains include a fridge at no charge. Same thing with the water. $7/bottle. Ridiculous. Charge a little more a day and provide them for free.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel at Universal Orlando

Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Address: 5800 Universal Blvd, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotels in Orlando
#29 Family Hotels in Orlando
#61 Business Hotels in Orlando
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Live like a rock 'n' roll superstar at the exciting Hard Rock Hotel at Universal Orlando® You’ll feel like rock 'n' roll royalty with impeccable accommodations, a wealth of recreation and personal service and attention fit for an "A-List" celebrity. The Hard Rock Hotel is lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock 'n' roll memorabilia; the legendary Palm Restaurant and more. You don't have to be a rock star to stay at Hard Rock Hotel. But after just a few hours, you’ll definitely get used to living the lifestyle.Hotel guests also enjoy an exclusive package of theme park benefits, including:* Early Park Admission† to Islands of Adventure, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required) * Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time* And more. ... more   less 
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Hard Rock Hotel at Universal Orlando
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