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“Love this hotel” 5 of 5 stars
Review of Hard Rock Hotel at Universal Orlando

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Hard Rock Hotel at Universal Orlando
4.0 of 5 Hotel   |   5800 Universal Blvd, Orlando, FL 32819   |  
Hotel amenities
Ranked #60 of 326 Hotels in Orlando
GreenLeadersBronze level
Minneapolis, Minnesota
Contributor
17 reviews 17 reviews
Reviews in 2 cities Reviews in 2 cities
“Love this hotel”
5 of 5 stars Reviewed November 20, 2012

We stayed for Halloween Horror Nights in October. We love how close it is to the parks. it's a quick 5-10 minute walk depending on how fast you walk!! :) If you want a calmer hotel stay at the Portifino Bay, but if you like the noise stay at the Hard Rock. The room was comfortable and we stayed on the 7th floor (Club Level)!! I can't say anything bad about this hotel. Except the charge for parking at the hotel.

The Front of Line access make the price worth the stay. We went on the MIB ride 3 times while the same people were in line. you can do both parks in one day with this option!!

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,007 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (707)
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English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 19, 2012

This place exceeded all my expectations. Highlights for the staff. Friendly, polite, professional and thoughtful.
The room was really spacious and comfortable. We stayed in the deluxe double queen room. Localization is great for those who prefer the Universal Parks. You can go on foot to them. It was a great experience and I hope to go back someday.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
1 review
5 of 5 stars Reviewed November 18, 2012

Just came back from the Hard Rock Universal, what a wonderful experience, everyone was so
helpful and nice. the service was great, Would definitely stay there again. The hotel was
clean everyone went out of their way to make you smile. Had breakfast buffet at the Kitchen
and the egg were done anyway you wanted. the pancakes were delicious, the sausageand bacon were cooked just right.

Room Tip: club level, the happy hour is great
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 18, 2012 via mobile

In-room wi-fi is $10.00 a day, Internet access in lobby business center is $.50 a minute. Who does this any more? Fitness center is also $10.00 a day, on top of high room rates! The only real pluses for the cost is closeness to Universal theme parks, early entry and express pass through lines to rides and events.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
72 reviews 72 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 17, 2012

Stayed twice during a recent vacation to Fl; first time in a ground level garden view room very near the pool entrance and second time in a 6th floor king room. Both rooms were very clean, spacious, quiet and comfortable. Appreciated the coffee/tea maker for morning times, the safe, the robes, and the large bathroom with separate washbasin area off the room. Did not appreciate the lack of free wifi in the room - seemed strange to have to go to the lobby, pool area or bars to use wifi! Found all staff to be uber helpful, friendly and professional but without creating a fuss - excellent. Felt entirely at-home, relaxed and at ease in the hotel and surrounding areas. The beachclub drinks and food were really good, both at breakfast & lunch times; as was Velvet when eating late-night. Universal Studios is about a five min walk from the hotel's pool gate and it's a pleasant walk through gardens, along the waterfront. It's an expensive hotel but it's worth it in my opinion; I look forward to staying here again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2012

We stayed at the resort with our two teenagers and thoroughly enjoyed the room, the pool, the location and the other facilities. The best thing about staying at this hotel is that you get express passes for the rides at the Universal theme parks and early entrance to the theme parks. The express passes allowed us to bypass the lineups and make it through the park faster. Purchased separately, express passes can cost up to $89 per person (during peak times) and that feature alone made it easy to justify the cost of the hotel. We also enjoyed the pool and the buffet breakfast at the hotel. We only dined at the hotel once though, because it was a short walk to Universal City walk where you can find other great restaurants at far better prices.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Top Contributor
55 reviews 55 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 16, 2012

As many know, Orlando is not just a place for young kids. We had a great time at a convention in Orlando. Very tired and then we checked into the Hard Rock Hotel at Universal.

Real nice room. Very comfortable.
Nice room service, valet and close to Universal City Walk.
I recommend the place.

Room Tip: I like the King beds
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in Orlando
#29 Green Hotel in Orlando
#46 Family Hotel in Orlando
#60 Top resorts Hotel in Orlando
#61 Romantic Hotel in Orlando
#62 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Official Description (provided by the hotel):
Live like a rock 'n' roll superstar at the exciting Hard Rock Hotel at Universal Orlando® You’ll feel like rock 'n' roll royalty with impeccable accommodations, a wealth of recreation and personal service and attention fit for an "A-List" celebrity. The Hard Rock Hotel is lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock 'n' roll memorabilia; the legendary Palm Restaurant and more. You don't have to be a rock star to stay at Hard Rock Hotel. But after just a few hours, you’ll definitely get used to living the lifestyle.Hotel guests also enjoy an exclusive package of theme park benefits, including:* Early Park Admission† to Islands of Adventure, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required) * Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time* And more. ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

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