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“Soft landing at the Hard Rock” 4 of 5 stars
Review of Hard Rock Hotel at Universal Orlando

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Hard Rock Hotel at Universal Orlando
4.0 of 5 Hotel   |   5800 Universal Blvd, Orlando, FL 32819   |  
Hotel amenities
Ranked #55 of 328 hotels in Orlando
GreenLeadersBronze level
Charleston, South Carolina
Top Contributor
55 reviews 55 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Soft landing at the Hard Rock”
4 of 5 stars Reviewed November 16, 2012

As many know, Orlando is not just a place for young kids. We had a great time at a convention in Orlando. Very tired and then we checked into the Hard Rock Hotel at Universal.

Real nice room. Very comfortable.
Nice room service, valet and close to Universal City Walk.
I recommend the place.

Room Tip: I like the King beds
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (638)
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2012

We stayed here for just a couple of nights before going to meet the family at a villa but really didn't want to leave! We loved the hotel and everything abt it! The pool was amazing! The pool food & drink menu was amazing also. Our room was lovely! Loved the early access to park too! Can't wait to visit again.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Ontario
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 15, 2012

Visited with my infant and spouse. Pool was amazing, nice and quiet which I loved (off season). Loved the taxi boat to universal, made universal citywalk into my daily routine taking the boat back- the walk through the gardens were beautiful so make sure you do that as well.
Note: Wanted a king size bed and found out there are only six rooms with a king bed I the entire hotel! We got one across from the kids club on the first floor, the doors to the closet were broken and the duvet was really lumpy. The room was a nice size.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, VA
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 15, 2012

We stayed 3 nights this November. The hotel and grounds are beautiful! We spent time at the pool and loved the atmosphere, the water slide was great as well as all the activities for the kids....hula hoop contests, waterballoon toss etc. The servers around the pool were very attentive, great mixed drinks and wonderful snacks...nachos, chili cheese fries, wings etc. They also had a Dive In Movie each night at the pool. The kids loved watching the movie from the pool after a long day at the parks.

The hotel rooms were clean and spacious. The staff was very friendly and helpful. The only complaint was that the foam mattress tops they had on the beds were not that comfortable.

The express pass you get for the rides at Universal are worth every penny of the cost of the room. We went to the front of all the ride lines and were able to do much more in the parks because we had shorter wait times at all the rides. The other perk of getting into the Wizarding World of Harry Potter and hour early each day was fantastic. We walked right on to the Harry Potter Ride 2 times before the park opened to the public! It was fantastic! We would definitely stay at the Universal Hard Rock Hotel again!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Springfild, Mo
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 14, 2012

So the hotel itself was a normal resort hotel. No complaints. The staff was friendly and the room was clean. The pool area was huge, and shallow so if you you have kids they will like it. But the main reason to stay here is the location. It is a four minute walk to the theme parks. You can spend a few hours at the parks, go back to the room and rest or swim, then go back to the park. For us, this made it worth the money ;)

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merseyside
Top Contributor
67 reviews 67 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 14, 2012

So fantastic, could not fault anything ...express pass for the rides ..so you can enjoy the pool area in the day .. and hit the park rides later!!..great location for the Universal experience and the shopping ...yes you can do a Florida vacation cheaper...but if you can, do it this way...All of my family would return to this hotel again and again such fun ...what a good time we all had.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfers Paradise, Australia
Top Contributor
131 reviews 131 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 12, 2012

So we went for the express passes and the early entry to Island of Adventure and I have to say that it was definitely worth it.

They have some good dining options on site and Emack & Bolio's ice cream was very nice indeed.

We sat by the pool sipping cocktails whilst the kids enjoyed the pool and the waterslide, everyone had fun and we would do it again for sure.

Rooms were spacious and the shower was powerful and not weak like some hotels which is nice if you like to shower 2 or 3 times a day and want a decent water pressure.

All in all not five stars and I can't give it 4 and a half because tripadvisor wont let me, so worth at least 4 stars

Stayed October 2012, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Orlando
#30 Green Hotel in Orlando
#43 Family Hotel in Orlando
#48 Romantic Hotel in Orlando
#55 Top resorts Hotel in Orlando
#80 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Official Description (provided by the hotel):
Live like a rock 'n' roll superstar at the exciting Hard Rock Hotel at Universal Orlando® You’ll feel like rock 'n' roll royalty with impeccable accommodations, a wealth of recreation and personal service and attention fit for an "A-List" celebrity. The Hard Rock Hotel is lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock 'n' roll memorabilia; the legendary Palm Restaurant and more. You don't have to be a rock star to stay at Hard Rock Hotel. But after just a few hours, you’ll definitely get used to living the lifestyle.Hotel guests also enjoy an exclusive package of theme park benefits, including:* Early Park Admission† to Islands of Adventure, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required) * Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time* And more. ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

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