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“WATCH YOUR CREDIT CARD” 2 of 5 stars
Review of Rosen Centre Hotel

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Rosen Centre Hotel
3.5 of 5 Hotel   |   9840 International Dr, Orlando, FL 32819   |  
Hotel amenities
Ranked #114 of 327 Hotels in Orlando
Certificate of Excellence 2014
Tampa, Florida, United States
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“WATCH YOUR CREDIT CARD”
2 of 5 stars Reviewed July 1, 2013

I have stayed at this property several times. The property itself I would give 5 circles. This is a nice place. The reason I give this property a poor rating - I was going through my banking account today and saw that a $100 hold was placed on my debit card for incidentals - for a one night stay - $100... really??!!! I called the hotels billing department and was informed that the $100 would be returned to my account - nearly a week after check out. I have stayed in many 4-5 star hotels and have never had a hold put on my account for $100 - especially two people staying for one night. After about a 10 minute debate with the hotel billing department the lady finally admitted that the hold should have been $40 for one night with two people. Hey, I understand that the money will be put back into my account, but it comes out of my balance for a week - AND I WASN'T INFORMED THAT THE $100 HOLD WOULD BE PLACED ON MY CARD at checkout. That's just trashy business in my opinion. If you stay here, it is a very nice place, but be warned about large holds coming out of your balance for incidentals. It's probably not a big deal if you use your credit card, but I don't support corporate greed, so I don't use them.

Room Tip: AC's are on censors. You can have maintenance fix it so your room will stay cool. Otherwise the...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (390)
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English first
Windsor, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 1, 2013 via mobile

Let me start off by stateing this wasn't our choice to stay here . We were booked at the Lake Buena Vista Clarion but guess they over booked so moved us here . We were now futher from Disney then we wanted. The walk to the parking garage was long .Seemed very dated for a $200 a night hotel plus parking fee . SO GLAD I didn't pay near that .Service was good . The pool was not heated so water was a little too cool. I have to say that there are better deals out there . I won't stay here again if given the choice.

  • Stayed April 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2013

Just returned from 2 weeks at the Rosen Centre and the hotel more than lived up to expectations. The room was large and had all the amenities that you need. We ate at all the restaurants apart from the sushi one and all the food was excellent. There seemed to be cleaners working all the time and the hotel is spotless. We chose this hotel because it was recommended as being somewhere with a quiet pool due to the large number of business guests staying while visiting conventions at the neighbouring Convention Centre and this was the case - there were plenty of sun loungers and few people in the pool. The bus service to the parks was excellent and very useful if you don't have a car as the Trolley is sloooow!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tampa, Florida
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 27, 2013 via mobile

The hotel is on the old side, rooms are good size but carpet and furniture is worn out and when you have worn out carpet nothing looks clean! I went to their Everglades restaurant and the service was horrible. The waiter would walk away to get something while we are still talking to him, he did that too to another table next to us, however the food was good.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
macon
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 26, 2013

got great deal through hotwire. real 4 star property. many eateries. beautiful tropical swimming pool.reasonable parking. great situation--right on international drive.
rooms--large-comfortable.
many restaurants near by.
food is expensive!. only the regular pizza cafe is reasonable.

Room Tip: select upper floors if you enjoy cityview at night--
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Columbus, Nebraska
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 23, 2013

We stayed at this hotel with a group that was part of the Capital One half time show. This is a very comfortable hotel. Conference rooms were used for breakfasts, practices and a dinner. I would recommend this hotel. We used buses, taxis and trolley for transportation. There is a Walgreens next to the hotel which was great for food and supplies. They also have a convenient store/grill in the hotel which was also good for quick meals or to pick up items on the go. The pool was also enjoyable.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jacksonville, Florida
Top Contributor
67 reviews 67 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed June 21, 2013 via mobile

I stayed here for a conference and had a wonderful experience! The staff is exceptionally accommodating and the hotel is very clean. As other posters have said, the parking lot is very far from the lobby so plan accordingly.

Stayed June 2013, traveled on business
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Additional Information about Rosen Centre Hotel

Address: 9840 International Dr, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Spa Hotel in Orlando
#53 Family Hotel in Orlando
#70 Romantic Hotel in Orlando
#76 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Rosen Centre Hotel 3.5*
Number of rooms: 1334
Official Description (provided by the hotel):
Tall, contemporary and stunning, Rosen Centre Hotel offers 24 stories with 1,334 luxurious guest rooms and suites. Our modern rooms provide a pleasing and relaxing environment with comfortable beds, convenient amenities and the most picturesque views of any International Drive hotel. ... more   less 
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Also Known As:
Rosen Centre Orlando
Hotel Rosen Centre

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