I have stayed at this property several times. The property itself I would give 5 circles. This is a nice place. The reason I give this property a poor rating - I was going through my banking account today and saw that a $100 hold was placed on my debit card for incidentals - for a one night stay - $100... really??!!! I called the hotels billing department and was informed that the $100 would be returned to my account - nearly a week after check out. I have stayed in many 4-5 star hotels and have never had a hold put on my account for $100 - especially two people staying for one night. After about a 10 minute debate with the hotel billing department the lady finally admitted that the hold should have been $40 for one night with two people. Hey, I understand that the money will be put back into my account, but it comes out of my balance for a week - AND I WASN'T INFORMED THAT THE $100 HOLD WOULD BE PLACED ON MY CARD at checkout. That's just trashy business in my opinion. If you stay here, it is a very nice place, but be warned about large holds coming out of your balance for incidentals. It's probably not a big deal if you use your credit card, but I don't support corporate greed, so I don't use them.
- Official Description (provided by the hotel):
- Tall, contemporary and stunning, Rosen Centre Hotel offers 24 stories with 1,334 luxurious guest rooms and suites. Our modern rooms provide a pleasing and relaxing environment with comfortable beds, convenient amenities and the most picturesque views of any International Drive hotel. ... more less
- Reservation Options:
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- Also Known As:
- Rosen Centre Orlando
- Hotel Rosen Centre