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“Great times with the disney touch” 5 of 5 stars
Review of Disney's Grand Floridian Resort and Spa

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Disney's Grand Floridian Resort and Spa
4.5 of 5 Resort   |   4401 Floridian Way, Lake Buena Vista, Orlando, FL 32830   |  
Hotel amenities
Ranked #32 of 327 Hotels in Orlando
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great times with the disney touch”
5 of 5 stars Reviewed November 20, 2012

we spent one week at the property in the Sugar Loaf building with marina view with my wife and two kids, i really can't say much against it, except for the fact you need a reservation for practically everything at Disney. The Monorail station is convenient and its only one stop to the Magic Kingdom. The hotel staff always with a smile and willing to help. There are plenty of activities foe everyone.. I will surely come back when i bring the kids back. The slide on the pool is fun as well and Narcooses with a lake view is a great option for dinner while you see the magic kingdom fireworks.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,371 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (503)
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Aberdeen, United Kingdom
Top Contributor
68 reviews 68 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed November 20, 2012

I've been wanting to stay in this hotel for a very long time so my expectations were high and I was not disappointed. We stayed in the Sugarloaf building which is entirely a concierge building. We pulled up at the hotel and were met on the steps by a concierge who had all our paperwork ready and escorted us to the building. He explained how everything worked and got us settled in. Our bags arrived minutes later, with the car vallet parked for $15 a day we were all set to hit Disney about 30 minutes after arriving.
There were four of us in our room, 2 adults, a 4 and a 2 year old. The room was big enough for us all and the 2 year old was given a proper cot. The room was absolutely immaculate, nothing out of place or damaged and very clean. Lots of nice touches like the towels rolled into a Mickey shape, lots of toiletries, chocolates on the pillow at turn down and the maid would tuck our daughters teddies up into their beds and leave little cards for them. Lots of attention to detail.
We picked the concierge floor for comfort and for the food and drinks that were included. We ate many of our meals from the food available, it was all fantastic and abundant. There is food at almost every hour of the day, hot and cold drinks and in the evening red/ white and sparkling wine and beers and later some liqueurs. The staff were really helpful and knowledgeable.
The location of the hotel is perfect for The Magic Kingdom, it's one stop on the Monorail and coming back the boat/launch takes you directly back to the hotel.
I had initially wanted to be in the main building but it was fully booked, however I am very glad we ended up in the Sugarloaf building as it was super quiet, you didn't hear a thing and the main building is pretty noisy, atleast in the main areas we walked through.
We were in a 4th floor lagoon view room, we didn't watch the fireworks from the room so I'm not sure how visable they are but the view is nice enough, you can't see the castle.
The Mad Hatter's splash pool is great fun for the little ones, if they are old enough you can probably lounge with a drink while they splash around, it's ankle depth. There is a bigger pool open but we didn't venture there. The construction didn't impact us in anyway.

Room Tip: Ask for a lagoon view room as they are doing some building on the other side
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
74 reviews 74 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 20, 2012

We just returned from a very short stay at the grand floridian at disney world,, we had a magic kingdom view room in the conch key building and it was fabulous.
The boat dock was right there and we sat on our balcony and watched the fireworks each night.
Some people have knocked the cleanliness of the rooms, but we felt our room was fine. It is a very elegant hotel and the hotel staff was amazing. The quick service restaurant was closed, and the gentleman that works in the gift shop actually walked me to the location where they had set up temporary quarters, as I had trouble finding it at first. Disney is always expensive and this trip was no exception,, but I always view a stay at the deluxe resorts once a year as a treat to me and my family.

Room Tip: Conch key, magic kindgom view,, is amazing, we requested and got the building, view and level we wan...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fairfield, Connecticut
Top Contributor
113 reviews 113 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 20, 2012

This is a grand hotel complex on the DisneyWorld property. It is among the hotels on the monorail near Magic Kingdom, so transportation around that little ecosystem is very good.

The resort is very clean with meticulous care of the grounds. It seems to give you a little insight into what Florida might have been like back in the old days. You even get a flavor of that in the lobby when an old time band plays a little Dixie. My 26-month old was dancing through the lobby.

The resort has a classy, adult feel too, much less of the whimsical character feel and less of the detail you'd find at the Wilderness Lodge or the Polynesian.

Didn't stay here so I can't comment on the rooms.

It does have water transportation to the Magic Kingdom too, which is another plus.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 17, 2012

I stayed at the Grand Floridian with my husband and two young girls in May 2012 and we loved it. The proximity to Magic Kingdom and the monorail was the obvious perk and the reason we opted for this hotel but the beauty of the buildings, the atmosphere and the friendliness of the staff made for a truly unforgettable stay. There were many dining options available at the hotel but the character breakfasts and dinners and Mad Hatters tea party at the 1900 Park Fare restaurant were the highlight of my girls' stay. The kids pool provided hours of entertainment for all of us! The are excellent shopping facilities at the hotel as well. The only negative would be the size and somewhat outdated style of the room (standard garden facing) but we were in our room so seldom that this didn't bother us too much. We will definitely be returning to the Grand Floridian for our next visit in 2014!

Stayed May 2012, traveled with family
Was this review helpful? Yes 3
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Calgary, Alberta, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 16, 2012

Better than I could have ever imagined.
The hotel is gorgeous, staff is friendly and rooms are very clean and cozy!
Will be going back, and would highly recommend!
Between the boat rides between the hotel and the magic kingdom, to the very convenient monorail that picks you up right outside the lobby, getting around is definitely not a problem! Staff is willing to help in any way possible. If you are able to book the firework view, it is ABSOLUTELY worth it. Its breathtaking.

Room Tip: Fireworks view
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis,MO
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 12, 2012

I just returned from a 6 day stay at the Grand Floridian. I had two adjoining rooms in the Sago Cay building. Let me begin by saying that I have stayed at the Grand Floridian in the past and had a wonderful experience. In fact, I was adamant that our family stayed again at the GF.

I was aware that the resort was under construction and had called ahead of time to ask questions about the resort during this period. I will say that the information I got was not accurate and I do believe people should avoid the GF during this time.(and I am a GF fan) It is a major inconvenience if you would like to use the quick service dining options (pool or Misner's). The service and selections are very minimal at both locations. It is similar to airport food. The only pool that is open is very crowded, overlooked by a construction site, and dirty due to overusage by quick service dining.

The resort loses its appeal when you feel like you are walking around in a construction site. I still think the GF is the best property on the monorail but only when the renovations are completed. It is very inconvenient in its current state. Convenience is the main reason I think most pay the rates charged at this hotel because even in normal operations a hotel of this caliber wouldn't be able to charge these rates for its level of accomodations if it wasn't so convenient to the Magic Kingdom. If you already feel like you are splurging or spending more than you really want too, be prepared to be disappointed when you arrive because you will feel like you really overpaid. If you just want a place to stay that is convenient for children's naps, etc. then you will probably be ok.

I think everyone should consider the other options are just prepare yourself that you will not get the true GF experience. The hotel seems below average in its current state. The Contemporary or Polynesian are better options right now.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Grand Floridian Resort and Spa

Address: 4401 Floridian Way, Lake Buena Vista, Orlando, FL 32830
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Orlando
#10 Spa Hotel in Orlando
#11 Luxury Hotel in Orlando
#18 Romantic Hotel in Orlando
#31 Family Hotel in Orlando
#38 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Disney's Grand Floridian Resort and Spa 4.5*
Number of rooms: 867
Official Description (provided by the hotel):
Disney's Grand Floridian Resort & Spa is a Victorian-style Disney Deluxe Resort distinguished as the flagship hotel of Walt Disney World Resort and offering world-class dining, entertainment and luxurious accommodations in its 6 striking red-gabled buildings. This magnificent hotel sits along the white-sand shores of Seven Seas Lagoon. ... more   less 
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Also Known As:
Disney Grand Floridian Resort
Grand Floridian Resort
Grand Floridian Disney
Disneys Grand Floridian Hotel
Grand Floridian Orlando
Disney Grand Floridian Hotel
Grand Floridian Hotel Orlando

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