I want to preface this by saying the cast members at the Beach Club were wonderful, and this review is written from the point of view of someone who expects a lot out of an expensive hotel, not just regarding service but also in regard to the environment, architecture, and the way it makes me feel.
I'll start with the negatives, just to get them out of the way.
a) Musty. Not bad enough to switch, but noticeable.
b) Beat up iron and ironing board-hanging hardware. We like to iron at the hotel as needed (not much, but enough). The bracket holding the ironing board was about to fall out of the wall.
c) Small. This is the case everywhere, but factors in here as well. Also, for a family of four for a week, really, where are we supposed to put our clothes? I mean, really... I also don't like having one of the beds 1 foot from a wall.
d) Boring view from our room (overlooking grass area near volleyball
e) need more outlets for charging electronics near desks/tables.. not everyone likes to charge phones on the floor.
a) NOT a cozy lobby. Now, we knew this going in, but I guess I expected to find some places that were not at bright as the sun 24/7. Only two couch areas containing four small couches. I am comparing this to the Wilderness Lodge, which I now feel is relatively legendary when it comes to common space comfort. They need to re-think comfort.
b) They are renovating one of two quick-serve eating areas; the one that is there has far too few tables and is very unorganized when it comes to service. Food was fine but also unorganized and inconsistent. Only four inside tables.
c) Pay attention to your where your guests are! The staff was power-washing just outside a door, creating a very wet ground; just inside the door: a marble floor. Near the restaurant. At dinner time. Now, this wasn't a problem for me, but I can just imagine someone a bit older and unsure on their feet "hitting the deck." Poor planning/management.
d) The architecture... well, I'm not sure what they're going after. Some interesting bits, but overall, along with many fabric/decor choices, gave us more of a retirement home feeling.
d) Outside seating area near the food was somewhat cramped.
e) Service doors exposing "back rooms" left open and unattended. Not an issue for us from a child safety point of view, but an eyesore.
e) Bus drivers didn't seem to have it together; a few stopped at the wrong "gate". They also could benefit from some type of 1-line system instead of the free-for-all that ensues if a large crowd is there.
Ok, on to the good.
Rather than bullets I'll just summarize here. Again, all the cast members we dealt with were excellent and very friendly. Walking distance to Epcot is phenomenal. (This was the main reason we stayed, but it would not cause us to choose to stay here again.) Walking distance to boats to Hollywood studios is even closer. Good snack choices near the pool. Pool is nice. Lazy river doesn't work very well though. Charge for inner tubes is lame... we used life-vests instead. Bus wait times were VERY reasonable.
So, in summary, keep in mind that this is my opinion based on our experiences compared to the Wilderness Lodge, to where we will likely return.
It depends on how far you want to walk to pool; choose (if you can) based on how much of a walk you...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.