Loved this hotel ! Great location and really cheery and bright. We got a "water view" as that was all they had and it was not direct, but still nice. No magical housekeeping though-not once. I was more disapointed for my kids then us-they looked for it EVERY day. We've stayed a Disney properties several times in the past and always been treated to something cute. It was great being close to Boardwalk and having some other restaurants and shops to enjoy. Staff is clueless and dont really seem to care. They messed up our park tickets and I knew they had, but were very condescending. Sure enough they had done them wrong and it took a manager to fix them. My only main concern is with Disneys cental Booking line-what a nightmare- Everytime I called I was on hold for a minimum of 30 mins and told something different everytime.