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“Good but expensive and watch for hidden charges” 4 of 5 stars
Review of The Florida Hotel and Conference Center

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The Florida Hotel and Conference Center
3.5 of 5 Hotel   |   1500 Sand Lake Road, Orlando, FL 32809 (Florida Mall)   |  
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10% off room rate
Ranked #7 of 326 Hotels in Orlando
Manchester
Top Contributor
145 reviews 145 reviews
35 hotel reviews
Reviews in 63 cities Reviews in 63 cities
72 helpful votes 72 helpful votes
“Good but expensive and watch for hidden charges”
4 of 5 stars Reviewed April 27, 2013 via mobile

Big room. Clean. Facilities are good. Used the business centre to print boarding cards. Gym and pool are nice. My only complaint is we were hit with a raft of taxes and a "service charge" of $18 a day which were never mentioned when we booked. Overall they added $50 to the cost of an overnight stay. They should just add the service charge into the room price as there is no way to avoid paying it. Just tell us what the real price is!

Stayed April 2013, traveled as a couple
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3,594 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (376)
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English first
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2013

The hotel staff are friendly and very helpful. The rooms were very comfortable and very clean and provide free FAST wifi! The breakfast was exceptional, extremely good quality yet very reasonably priced. The gym in the hotel is of a good size with modern well maintained equipment as well as a small free weights area. Its rare to find a gym of this standard in a hotel. The pool area is small but towels are provided and there are plenty of loungers. There was also a jacuzzi. Perfect for what I needed.

There was an option to not have your room serviced with the incentive of receiving a $5 voucher to spend at one of the hotel outlets. I opted to receive $5 of breakfast making it even better value.

The hotel is wonderfully located in Florida Mall so there are many stores to visit as well as restaurants and a food court.

I love this hotel. It has everything I want in a holiday. Friendly staff, nice rooms, good gym decent pool and great shopping on the doorstep!

Two small areas I would like see changed: The shower pressure wasn't great it my room. Also like many Florida hotels now there is a service charge. I believe the charge was $15 per night. Not a big deal but I think it would be better just to add it onto the room rate so prices are more transparent.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2013 via mobile

Overall, the hotel is very clean, classy and welcoming. The staff are friendly and conversational. The only downside for me was not being able to play my game system on the TV In my room because you can't switch the TV to AV mode. Other than that, I have no complaints!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Aruba
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2013

My fourth stay at the Florida Hotel and we will definetily return to this facility when visiting Orlando next December.
We have noticed the changes within the Hotel, like Business Center, Restaurant, the lobby area, all very nice and so clean and welcoming.
The sleeping accomodations are excellent and shopping in the Florida Mall is the best.
So why wait....... ? Just make your booking and enjoy!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seminole, FL
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 26, 2013

My husband & I stayed there when he was schedule to do a class the next day for his state association, FPELRA. They have used the hotel quite a bit. The plus was we weren't paying to stay there. The day of the class I simply walked through the lobby (which has a great restaurant w/ breakfast buffet, a Starbucks, general store) and, an entrance to the Florida Mall. They were very accommodating & friendly at the Front Desk. In the restaurant, they even let me take out yogurt so I could have some lunch as I am on a Lap Band diet. The lunch they served at the class was great as are their facilities. A "very" comfortable hotel. The in-room coffee was great (not the colored water some hotels have and they gave me a bunch of decaf ones to use which was great! I would love to stay there even if I had paid for the room!

Room Tip: Look on the web for deals before booking this hotel.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2013

My wife and I enjoyed two nights stay at The Florida Hotel and Conference Center in Orlando on April 17th and 18th. We found the hotel stay to be most enjoyable with excellent sleeping accommodation, pool, exercise area and eating facilities. Customer service was great with excellent food options and the rooms were clean and comfortable. The staff were most helpful and pleasant and my wife was very impressed by the fact she could access the Mall from the Hotel and shop to her heart's content. We will certainly come back again.

Room Tip: Higher floors are quiet and many options are available for television viewing.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 25, 2013

Overnight stay following upon transatlantic flight from UK

Courteous and helpful check-n staff .
Excellent room and facilities -pool , ,gym etc
Walk way to Florida Mall shopping complex.
What more could you ask for ?

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Florida Hotel and Conference Center

Address: 1500 Sand Lake Road, Orlando, FL 32809
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Mall
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Orlando
#2 Spa Hotel in Orlando
#8 Romantic Hotel in Orlando
#9 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Florida Hotel and Conference Center 3.5*
Number of rooms: 510
Official Description (provided by the hotel):
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando

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